Graphy

Their apps have been removed from Google Play, directly impacting their businesses and their end users who rely on these educational apps daily. The Play Console still shows "Appeal submitted" with no update since Mar 10.

It has now been 8 days with NO response and NO review initiated. WHY THIS IS URGENT: This is not just our developer account — multiple independent creators who have authorized us to publish their apps are affected.

@sandeshharkut @unacademy @gauravmunjal Hi @sandeshharkut We’re really sorry to hear about your experience. We’ve escalated your concern to the concerned team, and someone will be reaching out to you shortly to assist you. Thank you for your patience. Regards Graphy Support

Happy Republic Day to our incredible community! #graphy #RepublicDay

@CuteOwlEdu @unacademy Hi @CuteOwlEdu , Thank you for bringing this to our attention. As per your request, someone from our senior management team will connect with you shortly to address and resolve your concern. We appreciate your patience. Regards, Graphy Support

@graphyapp @unacademy Since it is a matter of Breach of Trust from the Sales Team of a Reputed Platform, I expect someone from the Senior Management to resolve this issue. Thanks & Regards

What We Built in 2025 🚀

@CuteOwlEdu @unacademy Hi @CuteOwlEdu, Thank you for bringing this to our notice. We’ve raised this with the concerned team, and your CSM will reach out to you shortly to discuss the issue and assist you further. Regards Graphy Support

@graphyapp @graphyapp @unacademy Hello Sumit Jain Sir, I feel I am being treated unfairly by Graphy Team. I purchased a 2-year Graphy membership, and now at the time of renewal, the Sales Team committed to a specific price. This commitment is now being withdrawn. Please Help. Thanks

Taking a break hits different when your website, payments, and sales don’t pause with you. That’s the whole point. 🎄 #Creators #Automation #AIForCreators #Graphy

@PersonalityDoc1 @vishalchess26 @anjanleo @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hi @PersonalityDoc1 We’ve notified your dedicated representative to reach out to you immediately. Please check your DM for their contact information. You can also drop your concern at care@graphy.com. Regards Graphy Support

@graphyapp @vishalchess26 @anjanleo @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 We had a meeting and the app was suppose to be done 2 years back and still hasn't been done ,please check and revert

@graphyapp has failed do not use it its a scam 1.gave all the amount now they dont respond there executives dont respond 2. No app has been made in years 3.no one cares its a scam @unacademy @graphyapp @graphycommunity @sumjain @gauravmunjal @Sushilk91

@vishalchess26 @anjanleo @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hi @vishalchess26, As checked ,the meeting was scheduled and the representative was present on the call; however, you did not join the meeting. We also tried reaching you again, but the call was not picked up. Please share your availability so we can resolve this on priority.

@graphyapp @anjanleo @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Is this some kind of joke or what? No one has contacted me yet, neither have I received any message in inbox.

@vishalchess26 @anjanleo @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hi @vishalchess26 Hope the concerned representative has already reached out to you. I’ve also shared the contact details with you via DM. Regards, Graphy Support

@anjanleo @graphyapp @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 mycourseera.graphy.com Do connect on call, it's urgent

@vishalchess26 @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hi Vishal,As checked, your assigned OB manager is already in constant touch with you. You can schedule a call with her or directly share your queries with the OB Manager. We’ve also asked her to connect with you at the earliest. Regards, Graphy Support

@graphyapp @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 If that is the case @graphyapp why don't you reply in DMs or create ticket from the messages in X inbox. Kindly schedule me a call tomorrow or have me whatsapp by someone. You have all my details in your inbox

@imbhaveshkumarr Hey @imbhaveshkumarr Please mail us the complete details of your issue at care@graphy.com, and our team will assist you on priority. Regards, Graphy Support

Alright so I've been trying to get in touch with graphy's team for a while now and haven't received any responses yet, im unable to download any of my course videos that i uploaded when i got onboarded with graphy and they claimed you can download it anytime, last week i lost my backup drive and lost all my past course videos that i shot in the last 4 years. It has took me hundreds of hours to record this content and the only last option is downloading the course materials from the dashboard. I'm looking forward to a prompt reply soon. @unacademy @TeamUnacademy @unacademytech @UnacademyCares @unacademycentre

@PersonalityDoc1 @vishalchess26 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hey @PersonalityDoc1 Thanks for reaching out. We’ve asked the concerned team to connect with you on priority to help resolve your issues. Regards, Graphy Support

@graphyapp @vishalchess26 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 I need a call so that I can resolve my issues

@vishalchess26 @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Hey @vishalchess26 we checked our system and found that no ticket was created earlier. Upon further review, we noticed that your emails were landing in spam. We’ve escalated this on priority and our team will connect with you shortly to resolve the issue. Regards Graphy Support

@graphyapp @PersonalityDoc1 @unacademy @graphycommunity @sumjain @gauravmunjal @Sushilk91 Do you ever reply at the mail mentioned? @graphyapp atleast done give people hope. Have you checked your emails or inbox regarding my tweets or complaints? It's been months, I repeat months.

@DrKPShakya1 @graphysupport @unacademy Hi @DrKPShakya1 We regret the inconvenience caused. We request you to kindly drop a mail to care@graphy.com so that we can escalate this to the concerned team. Regards Graphy Support

I referred two customers under the Graphy Partner Program, and my commissions $71.71 + $59.75 were initially approved but later marked as Denied without valid reason If not resolved, I will escalate this under the Consumer Protection Act 2019 Section 2 @graphysupport @unacademy

Happy Halloween, you guys 🎃 Have you launched your AI Avatar yet?

@Athusiva @gauravmunjal @sumjain Hello @Athusiva We’re sorry for the trouble . We again request you to please share your refund request raised after the 2nd payment (within the 7-day window) at care@graphy.com and we’ll escalate this to the concerned team. Regards Graphy Support

@graphyapp @gauravmunjal @sumjain In the short run, extorting from customers in these ways might appear profitable, but you always lose more by these ways, rather than if u treat customers fairly. If I pay once and change my mind, refund in 7 days makes sense.But I paid twice #consumerProtection #consumerRights

@gauravmunjal @sumjain owned @graphyapp took over Spayee and refused to grant me access to lifetime membership which I had ALREADY PAID Spayee for unless I PAID AGAIN. I was forced to pay again and got access to lifetime membership, but lost trust that Graphy won't repeat this.