Kevin Mitchell

Join me and the @GOCareCX team there! We are a silver sponsor, speaker, and exhibitor (first time going 10x20 booth)!

I’ll be there with my @GOCareCX teammates!

#Broadband providers that win aren’t the cheapest—they’re the easiest to do business with. If you’re still competing on price, it’s time to rethink the strategy. 👉 Read more in the latest blog post by our CEO and Co-Founder: gocarecx.com/blog/different…

EverFast Fiber Selects @GOCareCX to Modernize Digital Customer Experience via @TheFastMode thefastmode.com/technology-sol… #CX #broadband #telecom #ElevatingBroadbandCX #DigitalTransformation

@NTCAconnect @MikeRomanoNTCA Congratulations @MikeRomanoNTCA!

Today marks @MikeRomanoNTCA's first day as CEO & we are thrilled to welcome him to his new role! Mike brings more than 15 years of commitment to our mission & a promise to earn members' trust every day. We can’t wait to continue this work together! ntca.org/newsroom/blog/…

EverFast Fiber Networks Taps GOCare to Power Digital Transformation and Customer Engagement Strategy ow.ly/uB8e50YtotF #MarTech #MarketingTechnology #MarketingTech #AdTech #ContentMarketing

That’s exactly the type of experience @GOCareCX helps #broadband providers deliver. Let’s connect if you’re looking to elevate broadband CX.

𝗧𝗵𝗲 𝗖𝗫 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆 Customers don’t mind service disruptions or appointments nearly as much as they mind 𝘂𝗻𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆. Proactive communication—especially SMS—sets expectations, reduces frustration, and often eliminates the need for customers to call in.

A Tale of Two Utilities (#CX Edition) Yesterday was a masterclass in customer experience—one utility nailed it, the other dropped the ball. #CustomerExperience #DigitalTransformation

EverFast Fiber Networks Taps GOCare to Power Digital Transformation and Customer Engagement Strategy We’re helping ISPs like EverFast reduce call volume, increase operational efficiency, and deliver the modern digital experience customers expect. gocarecx.com/press-releases…

@ChargePointnet I have 2 requests to truly be the "best charging experience." I have 2 HomeFlex chargers, 1 is outside. 1) Single app/account that supports 2+ home chargers 2) A way to disable via the app (not just scheduled) to prevent random people from charging at my house.

@BostonGlobe I just heard a silent cabin policy stated on a recent flight. It was either American or Delta.

United Airlines now requires passengers to wear headphones. Globe travel writer Christopher Muther thinks these rules should come next. trib.al/2HLZ7WR

@BCAPisBroadband @GOCareCX is sponsoring and speaking!

Join us April 8-9 at the Wyndham Gettysburg for our 4th annual PA Broadband Summit. Opportunities exist for networking, golf, exhibitors and contributing to our PA Cable PAC. All this information and more on our newly revamped website, PABroadbandSummit.com.

We’re going Light Years Ahead… and the Expo Hall at FC26 is proof. ✨ This year, you’ll experience: 🔹 300+ vendors and more booths than ever before ➡️Register now: hubs.la/Q044CNv40 #FC26 #LightYearsAhead #FiberConnect26 #FiberBroadband #Fiber #Broadband

@barstoolsports The stings like a bee-utiful game!

The next great sport has arrived