@RemitlySupport

Hi there! We kindly invite you to submit a request to reinstate your account here: bit.ly/4kVbGAO. Our specialized team will review the details you shared, investigate, and send you an update within 5 business days. Thank you for your patience. Your security is our top priority!

@remitly BEWARE! THEY WILL ARBITRARILY SUSPEND YOUR ACCOUNT FOR NO REASON AT ALL AND YOU WILL LOSE YOUR MONEY! THIS APP IS A SCAM!

📣 A faster way to pay globally is here! ✔️ Set up in minutes ✔️ Reliable delivery to 170+ countries ✔️ Transparent pricing with no hidden transfer fees Pay freelancers, teams & vendors — fast, reliable, borderless. 👉 Get started: bit.ly/remitlyforbiz #SendMoneyFast #GlobalPayments #BusinessTools #CrossBorderPayments

Hi! We’re sorry for the confusion. “No transfer fee” offers are often for first-time senders and may not apply if the code was already used, expired, or the account isn’t eligible. You’ll always see any fees before confirming the transfer in the app. For refunds, please contact our Help Center via our website and we'll be happy to handle this. Thank you!

yeah im never using @remitly again. how yall advertise no transfer fees then charge me $32?? @remitlysupport Hello?!

@HariRajendran9 Thank you so much for your feedback! We're really sorry to hear about your experience. If you're comfortable, please share more details at remitly.com/support so we can help you further.

@remitlysupport hi team I was charged twice for the same $184.20 transaction on April 7 and have been following up for weeks. Your team keeps saying the case is escalated but no resolution yet. I’ve already shared proof from my bank statement and chat support. Please resolve .

We’re really sorry to hear about your experience and understand how frustrating this must be. Delays can sometimes happen due to processing or verification checks, but you should be receiving updates along the way. Please contact our support team so they can review your transfer status and assist with the next steps, including any eligible refund options: remitly.com/us/en/help

@remitly @remitlysupport terrible app experience i had to send money abroad to a friend and it’s been stuck without any follow ups or updates from your end. I guess i’ll no longer use your platform for transfers abroad. Give me my money back

@JAMIEM83001726 @MassDailyNews Hi There! Thanks so much for reaching out. If you have any questions or concerns, please feel free to contact us at remitly.com/us/en/help and we’ll be happy to help!

@MassDailyNews Hmm, wonder how many thousands of those 8k plus ballots were mail-in, ie. Fraud???? 50%?

JUST IN: Residents of ultra-liberal Boston suburb vote to jack up their own property taxes 18% — and they couldn't be happier massdailynews.com/2026/05/06/bro…

@SoniaAzadTV @Wise @remitly Welcome to Remitly! 💌 We’re just a message away if you need support: remitly.com/us/en/help

@Wise @remitly I appreciate your response and have responded as well. I get stuck at the step you're suggesting.

@Wise I'm still trying to get into my account. I tried resetting my password and now that doesn't work. I've requested a new password but never receive the link to my email. I am trying to do business -- can someone please help? Or shall I start using @remitly or another route?

@CaitlinPavisha Hi there, I’m really sorry this happened. I understand how urgent and stressful this must feel. We take situations like this very seriously and want to help you as quickly as possible. The fastest way to get support is to contact our team here bit.ly/3R6DgP8. Thank you!

Hi @remitly @remitlysupport, I only recently learned of your existence after someone used my personal information without authorization, & had funds sent fraudulently through your services. I’ve been unable to reach a live person for assistance…which I urgently need.

Hi there! We’re sorry for the delay. While many transfers arrive quickly, some may take longer due to security checks, bank processing times, or verification needs. You can check your transfer status anytime in the Remitly app for the latest update. If it’s taking longer than expected, our support team is here to help: remitly.com/us/en/help

@remitlysupport its been over 6 hrs now whatsup?

@gerald188232 @jos90494 "Thank you for your feedback. We’d like to look into this for you—could you please clarify the specific issue you encountered? For immediate assistance, please visit remitly.com/help. We’re committed to making things right."

@jos90494 @jos90494 have you recovered your stolen funds back?

We elected a president Who promised to make America Great Again. But instead we got a new war, A tanked economy, And a piss off at the pumps. Thanks a lot.

Hi, thank you for sharing your experience! We're really sorry your transfer didn't arrive as expected. If it was delayed beyond our promised date, please reach out to us at remitly.com/support.and Please provide us with more details, so we can investigate the issue and provide an update.

@remitly @remitly my transfer has been held for over 6hrs whats wrong?

Goldsmiths invented fractional reserve banking by accident and coined an entire industry without meaning to. Worth its weight, honestly. #MoneyHistory #BankingFacts

Hi Harsh, I’m so sorry to hear about this situation—it’s deeply concerning, and your safety is our top priority. Please report your issue so we can investigate this thoroughly and provide the support you need: remitly.com/us/en/help/art… Thank you for bringing this to our attention—we’re here to help.

@remitlysupport I’ve been trying to resolve a fraud transaction for 8 days with no proper response. This is extremely frustrating—please stop delaying and provide a clear solution ASAP. Worst customer experience so far. @asicmedia @acccgovau @Cyberdost @nch1915 @RBI

@guygarrard Hi, thank you so much for your feedback! We’re really sorry to hear about your experience. If you’re comfortable, we’d love to get more details to look into this. Please go to remitly.com/support, and we’ll be happy to help!

@remitlysupport Is there any point in having a automated answerphone that tells me my current wait time is 3 mins when i have been holding 15 mins already?

Hola, lamentamos mucho lo frustrante que ha sido esta experiencia, especialmente siendo cliente desde hace años. Entendemos cómo puede sentirse. Las revisiones y solicitudes de documentos forman parte de nuestros procesos de seguridad para protegerle a usted y a su dinero, y para cumplir con las regulaciones. Queremos ayudarle a revisar su caso y brindarle mayor claridad sobre lo ocurrido. Por favor, envíenos un mensaje directo con sus datos y con gusto lo investigamos con usted.

@remitly Me pidió documentos personales, fotos de mi ID y decidió suspender mi cuenta al querer enviar 2.000 dólares a Colombia, quizás asumiendo que estoy haciendo ilegal. Por favor, que falta de respeto. Soy cliente hace muchos años y por una transacción me cierran la cuenta?.

@ec9731a @remitly Thank you for sharing your experience! We're sorry your transfer didn’t arrive as expected. Please reach out at remitly.com/support and provide more details so we can investigate and update you.

@sauravbhardwaj @remitly Thank you so much for your feedback. We're sorry to hear about your experience. If you're comfortable, please share more details at remitly.com/support so we can help!

@remitlysupport @remitly You are asking me to go through the same channel of communication where I was forged with zero clarity! Disgusting as you also seem to responding like a script?

@remitly @remitlysupport What kind of misleading practice is this? Economy transfers showed 9h transfers, but after sending it shows 7–8 days. Misleading & unacceptable. Considering legal action. Your support team gave zero clarity, jst scripted wordplay to dodge accountability

@FatsoBones @SafaricomPLC @qatarairways @qrsupport @UseLemfi @remitly We take reports of scams very seriously and want to look into this for you. Contact Remitly through our Trust & Safety Center: remitly.com/us/en/landing/… An agent will assist you with your account security and next steps.

@SafaricomPLC please check your employees , I’ve just been scammed by two of your employees saying they are agents of @qatarairways @qrsupport they’ve taken all my money , please into this matter @UseLemfi @remitlysupport @remitly #Kenya

@WMuntaser58538 @remitly We're so sorry for this experience. That isn't the service we aim to provide, and we'd like to take a closer look at what happened with your quoted amount and reward. Please reach out to our team at remitly.com/support so we can investigate this for you.

@remitly Worst service transaction is quoted with an amount and you are charged a different amount. When u complain they tell u we cannot do anything to your payment wow scam, the tell u invite and get reward then they take it in another way

Hi Salman, thank you for reaching out! We process refunds immediately after a transfer is canceled, but depending on your bank, it may take up to 10 business days to reflect in your account. We know waiting can be frustrating, and we’re always working to make the process faster. If you need any assistance in the meantime, please don’t hesitate to reach out to us at remitly.com/help. We’re here to help!

@remitlysupport My transaction was canceled But my refund amount didn't get to my bank account, please help me with this Reference number - R17019577716

Hi, thank you so much for bringing this to our attention. I’m truly sorry that your transfer didn’t arrive when you expected—it’s frustrating when things don’t go as planned, especially when it matters most. If the delay went beyond our promised date, please don’t hesitate to reach out to us at remitly.com/help We’re here to listen, to help, and to make this right for you.

I’ve just tried to send £200 to Mexico but @remitly stopped the transfer for security checks. This included a call back from someone, allegedly from the company, who started asking me how much my salary was 😳 Completely inappropriate and impertinent. Last time I use them.