Unthread

Love to see such great new developments in the chat support space being open-sourced and available to all!

Really excited to be working with you and the community to build out Discord and Telegram support bots with Unthread!

How Lemonade is Automating 40% of Their Internal Tickets: We're so excited to share the story of Lemonade, one of our longest running closest design partners, and talk about how they're using Unthread to automate their internal tickets. unthread.io/blog/case-stud…

That’s @atifkhan31 on why @thirdweb chose @unthreadai to unthread their growing support initiatives. Hear all the other reasons why in thirdweb’s own words📷

𝐅𝐫𝐨𝐦 𝟔𝟖-𝐡𝐨𝐮𝐫 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐭𝐢𝐦𝐞𝐬 𝐭𝐨 𝐣𝐮𝐬𝐭 𝟏 𝐡𝐨𝐮𝐫. “𝐼𝑡’𝑠 𝑛𝑜𝑡 𝑗𝑢𝑠𝑡 𝑎𝑏𝑜𝑢𝑡 ℎ𝑎𝑣𝑖𝑛𝑔 𝑔𝑟𝑒𝑎𝑡 𝑡𝑒𝑐ℎ; 𝑡ℎ𝑒 𝑘𝑒𝑦 𝑖𝑠 𝑒𝑛𝑠𝑢𝑟𝑖𝑛𝑔 𝑝𝑒𝑜𝑝𝑙𝑒 𝑔𝑒𝑡 𝑡ℎ𝑒 ℎ𝑒𝑙𝑝 𝑡ℎ𝑒𝑦 𝑛𝑒𝑒𝑑.” unthread.io/blog/customer-…

Everyone talks about the ITIL framework, companies look for people with ITIL knowledge and certifications. Incident Management is one of the core processes of ITIL 4. This guide is the gateway to the framework: unthread.io/blog/itil-inci…