Defy South Africa

@shirley_jenner Good day Shirley, The brand is written on the unit at the bottom- kindly look closer, it is a Ariston oven. Warm regards, Defy Customer Care

@Defy_SA Do you mean underneath? Because it's built in

@Defy_SA can you help? Recently moved, there's a built in oven and hob, electric. We replaced the hob with gas. Can't read the knobs. Vdo you recognise this stove?

@KwenaPM86 Good Day, We apologise for any issue you have experienced. please provide us with your details in DM -name -contact number -product model -province -Brief explanation of the fault or issue of the appliance Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA and @hificorp Please don't play with me like that. If you can't fix the nonsense you sell please give me my money back.

@quintres_sefala Good day, Please accept our sincerest apologies for the issue and inconvenience. Kindly take the unit to the store or visit our nearest service centre for assistance using the link below: defy.co.za/support/author… Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA I bought a microwave on the 19th April 2024 at @Game_Stores Rosebank and the press button broke around May, we returned it to the store and they fixed. Today (22 August 2024) the same issue happened again and the press button is broken and the microwave door won’t open.

@Luvmo_Chinos Hi LoveFmore, We upgraded to the Art of living🙂 Trust Defy appliances to create a more comfortable and healthier home for you and your family. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA Is it Art of living or Believe in better?

@SoundDylan56024 Good day, Kindly advise with your name and job number or contact number via inbox. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@iam_asanele Thanks for showing interest in our Defy Air fryer. Please note our products are sold through various retailers and channels and not directly from Defy. You can shop at retailers such as Makro, Takealot, Game, Bradlows, Tafelberg etc. Warm regards, Defy Customer Care

@iam_asanele Good Day, We apologise for any issue you have experienced. Please send: -name -contact number -province Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@BeverlyMasvaure Good Day Beverly, Please accept our sincerest apologies for the inconvenience experienced. Please check your inbox. Customer Care Team Defy Appliances (Pty) Ltd

@CdPzCapeTown @Game_Stores @Defy_SA They have the worst after service exprience. I am still traumatised by the way the agent spoke to me. Defy will make sure to find a way not to provide after sales service. Customer service is minus 10. Another brand has lost a customer

@Defy_SA is the epitome of efficiency and innovation. Redefine the way you live and embrace a smarter, more convenient lifestyle💡🏠#GotGame Shop now🛒 bit.ly/3ptMYAO & turn your house into a home.

@CdPzCapeTown Good Day, Please accept our sincerest apologies for the inconvenience experienced. Please check your inbox. We have requested your contact details to get our service team in touch. Customer Care Team Defy Appliances (Pty) Ltd

@speropatric Good day Spero, Kindly advise on your area, contact number and part required in our inbox. The team will be in touch for assistance. Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA we can’t get hold of anyone in your spares department on 011 621 0200. The call does not get answered. What’s the problem?

@GweleTakalani Good Day Takalani, Please accept our sincerest apologies for the inconvenience experienced. Please check your inbox. We have requested your contact details to get our service team in touch. Customer Care Team Defy Appliances (Pty) Ltd

@Russells_ZA @Defy_SA My sister bought a new defy fridge on the 2 June 2024, since it was delivered it never worked. She reported the matter to the branch after two days they promised to send someone from defy to come and check the fridge till to date no one came.

@real_Posyy Hi Poswayo, Feel free to view our range on our website: defy.co.za Defy appliances are attractive too so its a win-win😉 Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@nihiinn_ @Defy_SA please help

Men who cook are so attractive

@kgatlelopele Hi Katlego, Thank you. The user manual has been sent to the given email. Warm Regards, Customer Care Team

@Defy_SA My email address is mmaphashikatlego@gmail.com

@kgatlelopele Hi Katlego, Kindly ensure that proper installation was done by a technician. Do you have a user manual? if not, kindly provide your email address. The guide on functions, buttons and operation will be found in the user manual. Warm Regards, Customer Care Team

@Game_Stores @Defy_SA @Defy_SA I need your assistance on how to use /operate the dishwasher machine (DD232)

@ArianaJordan023 Good day Ariana, Thank you for reaching out. Kindly send us a picture of this part in the inbox so we can advise further. Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA please help 🙏 i found a knob inside a dgs679 gas electric stove I've been trying to find out what it's for 6 hours and I've learnt absolutely nothing Please tell me 😭 Thanks in advance

@MauriceDozetos Good day Maurice, Please accept our sincerest apologies for this inconvenience, we are working on improving the communication lines of our branch. Alternatively, kindly visit us at the branch or WhatsApp/call us on 086 100 3339 Warm Regards, Customer Care Team

@Defy_SA You really need to sort out your phone system in the Cape Town office! Extremely long waiting time, no answer on all 3 options. #PoorShow 0215263000 #AirtimeWasted

@StuartMcDo3398 Good day Stuart, Kindly view the link below for our service centres: defy.co.za/support/author… Warm regards, Customer Care Team Defy Appliances (Pty) Ltd

@Defy_SA where are your service centres in gauteng please. address email and contact numbers. stuart 0798910931

@MissNkosi92 Good day Miss King, We apologise for the inconvenience. Kindly take the unit to your nearest service centre for assessment and resolution using the link below: bit.ly/46N7lZf Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd

Bought a @Defy_SA microwave last month. It just stopped working today, we had no loadshedding the whole month. Hai ngeke the quality is getting appalling by the second

@Fifimcdonald Good day, We apologise for the issue you have experienced please provide us with your customer details in DM. Please include your -name -contact number -product model -province -Brief explanation of the fault of the appliance Warm regards, Customer Care Team

@Defy_SA how can I get a response from anyone in your service department? I’m extremely frustrated with an ongoing fault with a washing machine. It’s taken 2 months. Your customer service leaves a lot to be desired and your outsourced technicians don’t care at all!