Infinix India Support

Infinix India and @CarlcareGlobal bring you the best day to get your device serviced! Just bring in any device on Saturday and avail exciting offers, like a 100% OFF ON LABOUR FEE, 10% DISCOUNT ON ACCESSORIES and FREE SOFTWARE UPDATES!

@Niteshk32685692 Hi Nitesh! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please rest assured, we have escalated your complaint once again. Our team member will reach out and assist further ASAP.

@InfinixIndia Agar phone ke under sree jaisa koi ai assistant add kar do to phone tranding me hoga 😎 Orr yaha karna bahut simple hai 😏 par mera phone to kharab ho gaya imei number fix nahi hua main official infinix care per gaya tha Jo jila farrukhabad mein hai 😔🤐

Engineered to outperform. We bet it’s NOTE what you think 😉 #ComingSoon #TakeNOTE

@Faintwa Hi! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please write to us in our DM so that we can assist you more effectively. i.ki.show/BB607B7359

@InfinixIndia @InfinixSupport Bought Infinix Note 50X 2 months ago and it's already performing terribly. Apps keep crashing, random background activity, heavy lag, and the battery backup is extremely poor. This is unacceptable. Need replacement or exchange ASAP

@Jeeva13121792 Hi Jeeva! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please share your details with us in our DM so that we can assist you more effectively. i.ki.show/BB607B7359

@Jeeva13121792 Hi Jeeva! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please share your details with us in our DM so that we can assist you more effectively. i.ki.show/BB607B7359

@iqbalamirhashmi be more than happy to help. (2/2)

@iqbalamirhashmi Hi Amir! We would like to let you know that the unlock request has been approved from our end. Please turn on your handset and connect the same with Wi-Fi and your concern will be resolved. Please feel free to reach out to us if you need any further assistance and we will (1/2)

@InfinixIndia @flipkartsupport I have bought an mobile Infinix note 50x from Flipkart in April 2025 And on 21st February when I reached Jeddah Airport the mobile IMEI has locked and I have try to unlock with Carl care app but no response please help to unlock.

@SyedAbdul38558 Hi! Please write to us in our DM. Admin will assist you with your queries regarding updates. i.ki.show/BB607B7359

@InfinixIndia when infinix gt 30 5g mobile phone will get xos 16.

@CashProIndia Hi Abhishek! We would like to look further into your concern and assist you in resolving the same ASAP. Please write to us in our DM so that we can assist you better. i.ki.show/BB607B7359

@InfinixIndia "CEO of CashPro India here. Infinix Note 12 System UI crash. Correct pattern rejected & biometrics disabled. Critical dev data inside; NO factory reset. Need Level 2 tech for 'no-data-wipe' fix ASAP. Contact: 9835699807

@InfinixIndia My Infinix Note 12 is completely locked out due to a sudden System UI crash. Biometrics are disabled,and it's rejecting the correct pattern. As an app founder currently in the final testing phase of my projects, your buggy software is risking months of critical data

@iqbalamirhashmi Hi Amir! Thank you for sharing the details with us. We would like to let you know that we have already escalated your complaint to the concerned team. We will reach out with further updates regarding your concern ASAP.

@CashProIndia Hi Abhishek! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please write to us in our DM so that we can assist you more effectively. i.ki.show/A65D0A08E4

I need immediate technical assistance from @InfinixSupport to bypass this lock without wiping my userdata. A phone shouldn't lock a user out of their own device due to a system failure. Kindly look into this ASAP. #InfinixIndia #InfinixNote12 #TechSupport

@iqbalamirhashmi Hi Amir! Please try DMing us once now. Or you can share your appeal/service number, so that we can assist you effectively. i.ki.show/BB607B7359

@InfinixSupport Please send the email Id so I can send you all details...

@MrPrashant141 Hi Prashant! We would like to look further into the issue you are facing. Please write to us in our DM so that we can assist you more effectively. i.ki.show/BB607B7359

@peoplecallme__0 @AmreliaRuhez You have good points but believe me currently I'm using @InfinixIndia GT 30 Pro as my secondary device, and I can say it's impressed my 90℅ with speed, display, built and software as well feels smooth, but major downside is updates and camera.

Ok Guys Let's Play an Elimination Game ✅ Day 1 : Name one Brand whom You want to Vote Out❌ from the List in the comment below 👇 Please make sure its only one comment and one brand only.. (Don't Spam🙏) Let's See Who survives in the end...👍

@ambesh_ambesh32 Hi Aniket! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please write to us in our DM so that we can assist you effectively. i.ki.show/BB607B7359

@InfinixIndia mene one year pehle note 40 pro liya tha or year ke undar itna lag maar raha hai ye company sabse bakwaas hai mujhe ye phone change karna hai mujhe mera refund chaiye hai

@mrigankasm Hi Mrigank! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please write to us in our DM so that we can assist you effectively. i.ki.show/BB607B7359

Hi @InfinixIndia @Infinix_Mobile I have an Infinix note 50s, and it is currently running on the recent software and security updates. Facing an issue with "Screen-off Fingerprint Display" turning off automatically. Can you patch an update to fix it?

@Krishna14971193 Hi Krishna! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please rest assured, we have escalated your complaint. Our team member will reach out and assist further regarding your concern ASAP,

@Flipkart @FlipkartSupport Very disappointed with the service from Flipkart. I purchased an Infinix TV (Order ID: OD437039708518580100) and faced a “No Power” issue. As instructed, I submitted the job sheet provided by the authorized Infinix service center on 23 March 2026. Now, after 10–12 days, Flipkart is suddenly denying my request saying the job sheet does not mention “Replacement” and asking for a new one. My question is simple: 👉 Why is this being raised after such a long delay? 👉 Why wasn’t this checked earlier when I submitted the same document? This is clearly causing unnecessary delay and harassment to the customer despite following the proper process. I request immediate intervention and resolution (replacement/refund) without further excuses. @jagograhakjago National Consumer Helpline please take note. #Flipkart #CustomerService #ConsumerRights

@Krishna14971193 Hi Krishna! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please rest assured, we have escalated your complaint. Our team member will reach out and assist further regarding your concern ASAP,

Defective Infinix TV received from Flipkart stopped working within 1 day of delivery. Order ID: OD437039708518580100 (Dimapur, Nagaland) Service center already approved replacement, but pickup is not happening. Refund was cancelled multiple times and I am getting false promises every day. Product: Infinix Y-Series 40" Smart TV Order Date: 15-03-2026 @Flipkart @flipkartsupport @InfinixIndia @consumerforum_ #Flipkart #CustomerComplaint #DefectiveProduct #RefundPending

April Fools: (exists) Brands:

@Krishna14971193 @consumerforum_ Hi Krishna! We are genuinely sorry for the inconvenience caused. This is not the kind of experience we want you to have with us. Please rest assured, we have escalated your complaint. Our team member will reach out and assist further regarding your concern ASAP,

@Flipkart @flipkartsupport @InfinixIndia @jagograhakjago Defective Infinix TV stopped working within 1 day of delivery. Service center approved replacement, but Flipkart keeps lying—denying pickup, cancelling refund, and giving false promises for days. All proofs shared.

@suyash_im Hi Suyash! We have assisted you regarding your concern in DM. Request you to please check.

Hey @InfinixSupport do I need to tweet everytime to get a reply in dm as I've wrote my concern 3-4 days back still didn't get any response??

@Shoaibshariff15 Hi Shoaib! Please write to us in our DM. Admin will assist you with your queries regarding updates. i.ki.show/BB607B7359

@InfinixMob1 @InfinixIndia Release android 15 to zero 30 5g

Infinix Android 15 Update List and #XOS15 We've listed the Infinix smartphones eligible for the XOS 15 update and download. This list includes devices from the Infinix series, such as the ZERO, NOTE, XPad, GT, HOT, and SMART. #Android15 @InfinixIndia infinixmob.com/xos-15-and-inf…