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When you get into a leadership position it’s really easy to set up a system and watch work go by.
Products get shipped.
People get hired.
Process gets implemented.
Many look at this and think: “wow, I hired a bunch of talented people; look at them go!”
But this is dangerous, and most systems aren’t effectively self regulating.
Design details start to get sloppy.
Products get made my consensus.
Just OK hires get approved.
Death by a thousand processes.
This isn’t because people aren’t talented or able to make the right decisions. But organizations are diffuse systems, and especially in a remote world, a little friction goes a long way in improving the outcomes.
If you’re not dedicating a chunk of your time at looking at the work flowing through the system, you’re missing opportunities to shape and sharpen the output of your team.
This isn’t micromanagement. People can’t wait on you. You can’t look at everything.
But inspection creates performance. Your team culture should welcome it, and you should expect it of every leader on your team (and leaders aren’t just people managers!)
So clear time for the content, not just the operations. Care about the details. Read what crosses your desks. Less meaningless 👍 reactions, and more “let’s walk through this together.”
More inspection.
Better outcomes.
Honestly: more fun.
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