Streamlabs Support

@trafficriv @crossclip Due to the nature of the issue, we can't give an ETA but we do hope to have a solution soon!

@StreamlabsHelp @crossclip Awesome do you know if this will be fixed soon? Love using the app.

What does everyone use to make their clips into YouTube shorts and tik toks I used cross clip but it doesn’t work anymore for me. @StreamlabsHelp @crossclip

@ShenRioKuma @streamlabs Sorry that we missed that in the thread. Suggest reaching out to our team at support.streamlabs.com/hc/en-us/reque… so we can gather more information and see what could be causing it.

@StreamlabsHelp @streamlabs in the thread i said i'm not using hdr

@streamlabs @StreamlabsHelp question. is there certain settings to make sure streamlabs is capturing exactly what I see on my gaming monitor? left is what i see on my gaming monitor. you can see a lot of the clouds. nothing too bright. i like it...

@TafariTV When using dual output, with YouTube broadcasting to vertical and horizontal outputs; the vertical output has -vertical added to the output title reducing the title limit.

@StreamlabsHelp It’s 91….. how long has that been a factor 😅🙃 I thought so long as the cap didn’t exceed YouTube’s 100 we were ok😭

So…… streamlabs got anyone else in limbo tonight

Hello! We would recommend to check your YouTube Title or Description, if using dual output, also make sure the title is 90 characters or less. You may also want to try logging out of Streamlabs Desktop and log back in with YouTube, to ensure updated authentication. If that doesn't resolve the issue, reach out to our support team via a ticket: support.streamlabs.com/hc/en-us/reque…

@streamlabs @StreamlabsHelp any assistance? I can stream to either platform individually, but when I try both I just load forever…..

@Miz_banks We're sorry to hear that! Our support team would be happy to assist you with this. Please submit a ticket through support.streamlabs.com/hc/en-us/reque… or send an email directly to support@streamlabs.com

@StreamlabsHelp I need help I’m trying to reset my password and it says it’s sending me a recovery email and it isn’t

@TafariTV Hi there! TikTok is currently down/having issues for some users in the US, causing this to happen. It isn't anything on our end.

Yeaahhhh might be time to cancel this @streamlabs subscription, why is TikTok constantly having access issues even though I’m approved 🙃 @StreamlabsHelp

Hey there, We're sorry to hear you're having trouble! Please reach out via our email ticket system for assistance with this. In the ticket, make sure to send us a screenshot of the error message after you clicked "Show details" visible in green at the bottom of the message. It will give us more information on the error. We'd be happy to get this resolved for you! support.streamlabs.com/hc/en-us/reque…

@StreamlabsHelp Yet again this keeps popping up for trying to go live on YouTube I don’t know how to fix this and again I tried everything to resetting streamlabs to uninstalling and reinstalling it and this still pops up even logging in out don’t work. How can I fix this?

Hello! We are sorry to hear you are having this issue. Make sure your bitrate isn't above Twitch's recommended bitrate of 6000, as some bitrates that are too high might not show video, but audio will usually be heard. You can find their recommended bitrates here: help.twitch.tv/s/article/broa… If you need more assistance, please reach out to our support team via a ticket: support.streamlabs.com/hc/en-us/reque…

@firthunandz92 Hello, we are sorry to hear this has happened. Could you reach out to our support team via a ticket so we can assist you with this. Ticket: support.streamlabs.com/hc/en-us/reque…

@StreamlabsHelp hello, I need support, my entire dashboard dissapeared. How can I contact you?

Typically this means you need to disconnect and reconnect your Twitch account. You can do that following our guide here: streamlabs.com/content-hub/po… If that still doesn't resolve your issue, please submit a ticket so we can gather additional information and get this figured out: support.streamlabs.com/hc/en-us/reque…

@StreamlabsHelp for a while I kept on getting this and is still happening. I’ve tried everything and don’t know how to fix it can you please help me?

@Kaeri95 Hi there, sorry to hear about this! Can you reach out to our team here so we can take a look? Thanks! support.streamlabs.com/hc/en-us/reque…

@StreamlabsHelp @TeamYouTube I'm trying to stream on youtube via Streamlabs console but it says i need to verify my youtube account, i click the link but... my account is already verified and it doesn't give me any other option. Can i get help?😁

Hi Jeremiah, We're sorry to hear you're having lag issues when screen sharing! We'll need to gather more information on your configuration in Streamlabs to look into it. Could you please reach out via our email ticket system for assistance with this. We'd be happy to get this resolved for you! support.streamlabs.com/hc/en-us/reque…

@streamlabs @StreamlabsHelp How do I reduce the lag when screen sharing?

@Pro1596 You should've received an email confirmation when submitting the ticket and will receive another email once you have a new reply.

@StreamlabsHelp I already did yesterday. How do I see the pending ticket?

@streamlabs @StreamlabsHelp until this last week i was able to multistream fine without connection issues. Now it’s constant. What’s going on?

@MixedDemonCat We're sorry to hear that you're experiencing issues. Please submit a ticket so our team can investigate the specific time and server related to your issue: support.streamlabs.com/hc/en-us/reque…

@StreamlabsHelp What’s going on with multistreaming right now? I just had to restart my stream multiple times during the past two hours

@Pro1596 @streamlabs There are no major issues with the encoders. Please submit a ticket so our technical support team can investigate and help you get this resolved support.streamlabs.com/hc/en-us/reque…

@streamlabs @StreamlabsHelp are there issues with the encoders processing correctly to YouTube right now? Been having crazy stream drops over the past few days.

🚨 NVIDIA Broadcast Users 🚨 We are investigating NVIDIA Broadcast missing as an option in Streamlabs Desktop 1.20.7. 🛑 Action: Decline the update for now. 🆘 Already updated? Submit a ticket: support.streamlabs.com/hc/en-us/reque… ℹ️ Latest updates: bit.ly/4a1znFd

@barberk3012 Hello! Our support team would be happy to assist you with your audio issues, could you reach out to them via a ticket: support.streamlabs.com/hc/en-us/reque…

Anyone still use streamlabs obs and a console? I’m completely unable to stream at the minute due to audio issues and it’s driving me insane. Been off from work this week to have time to stream and haven’t been able to do so at all because of these issues @StreamlabsHelp