Richard Hammond

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Richard Hammond

Richard Hammond

@TheseRetailDays

Author of Friction/Reward and Smart Retail; sold globally in 22 languages. Created the friction versus reward metric (FvR), loves retail and customers

Oxford Tham gia Mayıs 2010
555 Đang theo dõi1.8K Người theo dõi
Richard Hammond
Richard Hammond@TheseRetailDays·
@elonmusk We have this extraordinary thing here called 'democracy'; I don't always get the government I want but the voting majority do every single time. That's freedom.
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Elon Musk
Elon Musk@elonmusk·
America should liberate the people of Britain from their tyrannical government
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Richard Hammond
Richard Hammond@TheseRetailDays·
@TopGClau We're on a plane that has just arrived but not being allowed off.
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TopG C.D
TopG C.D@TopGClau·
What is happening at T2 Heathrow airport ? All shut? Major incident? Any one knows?
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Neil Saunders
Neil Saunders@NeilRetail·
Yeah, Whole Foods, your discounted price is still higher than Walmart’s standard price of $4.98 for these! 🙄
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Steve Dresser
Steve Dresser@dresserman·
I saw articles about a new revolutionary method to tell people who won Christmas before Christmas. Based on a algorithm, numerous components to score the store experience. It had Morrisons as the winner. Kantar's out today. They recorded sales growth of 3.2%. The lowest.
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Neil Saunders
Neil Saunders@NeilRetail·
Thank goodness for quality, tasty, interesting food! M&S knocks every single US supermarket into a cocked hat. Brilliant innovation. No place like - especially at Christmas! #MarksAndSpencer
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Richard Hammond
Richard Hammond@TheseRetailDays·
Come on @PapaJohnsUK, can you do something about your drivers marking pizza as DELIVERED when its not? Apparently ours got here 13 minutes ago. It didn't/hasn't. I'd rather accurate tracking and late pizza than this. Great example of shitty customer 'innovation'
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Richard Hammond
Richard Hammond@TheseRetailDays·
On TV I mean. We've seen BC loads of times on stage doing stand up obs.
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Richard Hammond
Richard Hammond@TheseRetailDays·
The Change is brilliant and @BridgetChristie's performance sublime. To the point where it's made us sad, because it's her first big TV thing and we wish we'd already had 20yrs of her writing and performances #thechange
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Northern.@TheMainstand·
can't
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Richard Hammond
Richard Hammond@TheseRetailDays·
@AArmstrong_says Those all seem like pretty reasonable upweights to me given: a) the staggering rents for station retail and QS b) if those businesses couldn't trade, there would be no refreshments available Friction/Reward innit; a few pence more cost / a lot easier to buy for travel
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Richard Hammond
Richard Hammond@TheseRetailDays·
@paulg You're just old Paul. Go back through history and you'll find analogues to this tweet repeatedly. Next up you'll be shaking a fist at clouds.
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Paul Graham
Paul Graham@paulg·
This may seem a surprise ending, but the truth is, I miss the old days. I used to love reading the Sunday New York Times. But maybe I'm mistaken to be nostalgic about that era. Maybe there was a lot of dishonesty then too, but we just never knew.
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