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@TheBodyShopNLD (3) In any case, I never seen nor received the package. The inaccurate delivery information from DPD is very disappointing. Please kindly follow up on this and I request the package to be re-delivered.

@TheBodyShopNLD Hi, I recently ordered from the online shop. The DPD delivery tracking states that the package has been delivered. However, I never received the package. Also, the status information is very confusing: on the DPD tracking website, it says it has been delivered ...

@TheBodyShopNLD (2) and picked up at a pickup centre (which I never got the notification for and never picked it up at that location). At the same time, in the last email from DPD, they say that it has been delivered to a different address because I was not home during delivery.