Catherine Customer Support Specialist |VA

Ad goes live, customer sends a WhatsApp message, I’m already replying almost immediately. This is how I work: fast responses, clear communication, no waiting around. I’m also strong at upselling and cross-selling while keeping the conversation natural and helpful.

The level of anyhow mess in the Nigerian movie industry is alarming. How did people see this and thought “oh okay it’s good, let’s use it to depict baldness”. This is the same actress who acts as a maid with a BBL. Why not just use an actress who could go bald for this movie?

This is where I come in. I don’t wait for “I need help” messages. I: – guide users through their first actions – track where they drop off – follow up before they disappear – make sure they actually use what they signed up for Because usage is what keeps customers. Not signups

Good onboarding is simple: Show them the first action that matters Guide them to a quick result Make the next step obvious That’s the job. Not long emails. Not “explore the dashboard.” Direction.

A new user signs up. Logs in. Clicks around for 2 minutes. Closes the app. They don’t come back. Nothing is “wrong” with the product. They just didn’t know what to do first.

@dranthoniaeddo I need a good paying job

Good morning, It’s Sunday What do you want me to pray for ? Watch God do wonders this week .

@faithjohn336880 Connecting with you, do same for me when you get back here.

Finally we are at 300 followers Thank you so much to all my mutuals 🙏. If we haven't connected yet, please do well to connect with me.

Can I get to 100 followers tonight? I promise to follow back 🙏🏽

Their weekend My weekend

@dsign_mama Studied English language (Education) but now a customer support specialist

I studied biology education in school and ended up being a design tutor 😅 Still teaching though… but in tech. 😌🫠 How about you?

@uwouma This beautiful Uma , congratulations 🍾

I got a table for my workspace 🤭

@just_dayoo Congratulations Nurse 🎉🎉🎉

I passed the NCLEX!!!!🥹 Latest USRN!🇺🇸 GOD DID!!

High paying clients that stress the hell out of you OR Low paying clients but very easy going and friendly. Make a choice.

@feedcoyote @Economist_DrB This is a huge milestone, congratulations. What you are building is incredible and I am part of the journey. I could also offer my service as customer support for Feedcoyote users.

🎉We are so excited to see our 100k+ Downloads badge being now displayed on #GooglePlayStore 🥳 So much work to get here, and we’re proud of our team and grateful for every user. We’re building @feedcoyote as the global collaboration layer for the #freelance economy🤑

Overwhelmed inbox or slow replies hurting sales? DM me AUDIT for a free quick review + tips. Let’s keep your customers loyal. #CustomerSupport #SaaS #Shopify

See it in action 👇🏽👇🏽

Ad goes live → WhatsApp message → I reply in seconds. Fast support reduces churn for SaaS & e-commerce. I’m Catherine, Customer Support & Retention Specialist.

@abonyi_maryann Actually, that wasn’t a risk. You paid for knowledge.

Yesterday, I shared how I paid $749 for a course in 2022, and someone said I should never try that again, that the same course is available for $20 on Udemy. Una Dey talk Sha 😂 But here’s what you don’t know: First, that course wasn’t available for $20 back then and still isn’t. Not only that, paying for that course gave me a lot of things: - A community of people doing the same thing as me - Access - And opportunities I closed several deals just by saying Rob Allen was my coach. I wish he were here to see how far I’ve come. 
I remember always sliding into his DMs, asking one question or another🥹 My point? Don’t be stingy with yourself. If there’s a course, a person, or a community that you know will help you get the results you want, by all means, go for it. You shorten your learning curve by learning from people who have already done what you want to do. Again, it has paid me many times over and I wouldn’t hesitate to take such risk again. Ciao ✌🏻

Go high level, literally means go high level in your job, in your automation, in your workflow, in your pipeline, in your payment, everything is built in intentionally in one place to make work easier and fun. #gohighlevel #crm #Customersupport