Dunstable Citizens Advice

We are looking for volunteers to join our team at Dunstable Citizens Advice. Roles available are Receptionists, Advisers and Trustees. Please email training@dunstable.cabnet.org.uk or call 01582 670003. dunstablecab.org.uk We look forward to welcoming you to our team!

Understanding who's responsible for making sure your flat is fire safe depends on: ➡️ Your tenancy agreement ➡️ When your home was built ➡️ Whether you have a private landlord Find out more about fire safety ⤵️ bit.ly/454NmaB

Getting scammed can be stressful. There are steps you can take if you’ve been scammed. It’s important to report the scam and protect yourself from further harm. Our advice can help you ⤵️ bit.ly/44MuoFb

🚗 Are you facing problems with your used car? You might have a legal right to a repair, the cost of a repair, or some or all of your money back. Check your consumer rights with our online tool ⤵️ bit.ly/4toSYab

Back billing is when your energy supplier charges you for energy you’ve used in the past. ❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago. We can help if your supplier tries to overcharge you ⤵️ bit.ly/4dDna9G

Has your employer underpaid you or deducted some of your wages? You should check your payslip to find out what the problem is. Find out what your work rights are ⤵️ bit.ly/45ntE9f

Are you under 18 and looking for a job? We can help you understand: ➡️ The number of hours you should work ➡️ How much you should get paid ➡️ What to do if your employer is treating you unfairly Check your work rights ⤵️ bit.ly/3TICCs4

You probably booked a package holiday if you: ➡️ Booked at least 2 different parts of your holiday with the same company at the same time Make sure you know your rights to cancel a package holiday ⤵️ bit.ly/4bExRsa

🚨 Have you been scammed? Reporting it helps track down and stop scammers and prevents other people from being scammed. Here’s what steps you should take ⤵️ bit.ly/4bCaSOo

Reaching out to someone you’re worried about can help them get the support they need. @Samaritans share useful tips ⤵️ bit.ly/2CbbIFk

❗If you’re on a low income, it’s important you find out what benefits you might be able to get. Our free online advice can help ⤵️ bit.ly/4lLoprq

If you’re having a difficult time paying your water bills, find out how much you owe. ➡️ Make sure your bills have been worked out correctly and check your meter reading against the estimate on your bill. Our advice can help you ⤵️ bit.ly/4rqJRmZ

Are you worried about gambling habits? 🛑 You can ask your bank to limit how much you spend on gambling. There are other steps you can take ⤵️ bit.ly/3Hw3fNZ

It’s important to give your private landlord notice in the correct way when you want to end your tenancy. ❌ If you don’t, you might have to pay rent and other bills even after you’ve moved out. Here’s what you need to know ⤵️ bit.ly/4jKabFK

If you’re planning to buy a used car from a trader: ✅ Look for an established firm with good reputation ✅ Check for a trade association sign like the Retail Motor Industry Federation Find out more on our website ⤵️ bit.ly/4lDdK12

Have you been contacted by your benefit office because you've been paid too much? This can happen for a number of reasons and the benefit office might take action to recover the overpayment. We can help you understand your rights ⤵️ bit.ly/4ssf7CW

We are Citizens Advice. We are The People’s Champion. Did you know we’re an independent charity? We’re here for you with free, impartial and confidential advice. Learn more ⤵️ citizensadvice.org.uk/about-us/infor…

💬 It can be frustrating to get cold calls and messages selling you something you don’t need or saying you’re due compensation. There are some actions you can take to stop getting these nuisance communications ⤵️ bit.ly/44cE8cf

If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt - this is often called mortgage arrears. ➡️ You’ll need to work out a way to pay back what you owe. Our advice can help ⤵️ bit.ly/49yhsWt

☕ Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks. You might not be paid for your rest breaks - your employment contract will say if you are. Check your work rights ⤵️ bit.ly/3I2umkH

🚄 You’re entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel. Our advice can help you ⤵️ bit.ly/4pDNiX5