Edgars Help

Welcome to Edgars’ official customer care account. Tweet us for speedy assistance.

@Niren_ Hi Niren, thank you for reaching out to us. We have sent you a private email

@EdgarsHelp After 8am tomorrow.

@EdgarsHelp Can you explain charging interest on a 6 month payment plan? See attached pic.

@Niren_ This is a public platform, for security reasons please delete your tweet, we have noted your details.

@Niren_ Hi there, thank you for getting in touch. Please DM us your ID number, contact number and email address so that we can best assist you.

@MeiUnathi We have sent you a DM. Please respond with the details there.

@EdgarsHelp Is there another way of sending these details ?

@EdgarsHelp My aunt canceled her account last year and she is still receiving statements saying she owes. Please stop scamming elderly people.

@MeiUnathi We have followed you, you should be able to DM us.

@EdgarsHelp Only verified accounts can send DMs. You are aware of that. Now I can’t Dm the details. You are financially abusing the elderly.

@Nthabis56255982 Kindly try one last time so we can best assist you.

@EdgarsHelp Hi i tried to DM you but its locked.

Welcome to Edgars’ official customer care account. Tweet us for speedy assistance.

@Nthabis56255982 Hi Nthabiseng, thank you for getting in touch. Please DM us your contact number and email address so that we can best assist you.

@EdgarsHelp @EdgarsHelp i need help with the transaction that went through my account but the store said they didnt get it? They said they have sent an email to refunds but since today im still waiting. I was at Edgars Chris Hani Vosloorus.

@Miss_Puse Hi there, thank you for getting in touch. Please send us your order number so that we can best assist you.

@EdgarsHelp where is my order? bought the Boks supporters jersey on Monday for my twins and wanted them to wear on Friday.

@mpumi_leboa Thank you for providing your details. We will be in touch. Kindly delete your contact details to protect your privacy.

@EdgarsHelp online purchase not efficient no one seems to know what happened to my order and sadly I have paid for that order!! Can someone urgently get in touch before I take further action cos now Im thinking I am being scammed

@BellavistaZulu Hi there, we're sorry to hear this. Kindly send us a DM with images of the item, an image of the till slip, your contact number and email address, so we may best assist.

@cliniquesa sensitive care range badly damaged my face but refuse to take responsibility for their product i have the proof what should i do @EdgarsHelp the products were bought at Mall of the North what next! is this my new life with damaged face

@BronxSakwe Hi there, we are sorry to see this. Please DM us your order number, contact number and email address so that we can best assist you.

@J_Cordier We're happy to assist😄

@EdgarsHelp Thank you, appreciate the assistance!

@J_Cordier Kindly try again.

@EdgarsHelp still not able to

@J_Cordier We have already followed you, you should be able to DM us.

@EdgarsHelp unable to DM you

@J_Cordier Hi there, thank you for reaching out. We can certainly assist, please send us a DM with your order number.

@EdgarsHelp yeah, cannot get hold of anyone via other contact channels got and order I did online that shows fulfilled and do not know if delivered yet or not

@KeitasM8 Hi there! We’re so sorry to hear this. The Edgars family is all about creating a positive experience for all our customers and we’ll be sure to look into this. Please send us a DM with your contact number, email address, and the name of the store. Thank you for letting us know🌼

@EdgarsHelp, why the hell go through all the trouble of having contact numbers on SM platforms while you know you totally suck at customer service 🤬🤬🤬 just go back to using pigeons

@birdgranny Hi Debbie, thank you for getting in touch. Kindly DM us your order number, contact number, and email address so we can look into this and be in touch.

@EdgarsHelp your online service is shocking. I paid for an item to be delivered (lancome) and they sent the wrong thing. This was 2 weeks ago and the keep lying and delaying the collection and delivery. It's not the first time.. those ladies in KZN don't care time to fire them