JML Direct

@CMemories73 I have to agree, I love mine too :)

Wow its 4.18am and still so warm... been waking up every couple of hours But not over sweaty thanks to @JML_Direct cool pillow insert It does give an initial cool effect and takes away the sweat Yes that was an unpaid advert for an amazing item 🙃🤗 #TooHotToSleep

@southernsfc Good afternoon T, If you can DM us with your email address and full postal address, we can check into this for you. Kind regards JML

@anachist77 Hi Ben, Sorry to hear that you are having trouble with your glasses, these do come with a 1-year warranty, please contact Customer Service on freephone 0800 781 7831. Kind regards JML

@JML_Direct Great but my lights won't work if I flap arms it may for a second

Our new magnifying eyewear with built in lights is perfect for crafting. Shop Mighty Sight now: bit.ly/MightySightJML

@MavisThePig Hi Mavis, I do apologise of this issue we did have a issue with our website. This is now resolved so you should be able to order these now. Many Thanks Team JML

@JML_Direct hi I am trying to buy the finishing touch flawless replacement heads that you have on offer at the moment but I cannot seem to get them to add to basket?

@GainsPat Hi Patricia, The online offer is not working at the moment, we are currently looking into this. If you would like to place an order with our sales team on free phone 0808 206 0600, they can apply the discount for you. Kind regards JML

@JML_Direct hi received a email showing the price for the paint sprayer elite as £29.99 for this weekend only. but when I try to order the price is £39.99 can you help

@Uneed2Beawake2 Hi Dawn, The Gopher Pro is able to lift objects up to 2.2kg, however we do advise to operate with caution. Many Thanks Team JML

@JML_Direct Gopher Pro You should NEVER encourage people to lift overhead objects with a grabber! You should be reported immediately.

@katharvey2112 Hi Katrina, Thank you for contacting JML. Unfortunately we do not have the mice as space parts for this product. You can buy universal ones online, however these would need to be sewn or glued onto the plastic screw part at the end of the mechanism. Many Thanks Team JML

@JML_Direct pop n play replacement mice needed, we have bought 2 units in the last month and she’s killed all the mice! Please help!

@ThanksSoldier Good Morning, Not too sure which advert you've watch, possibly the Go Chef. Yes, this is electrical, we do not have any device which can cook without being connected to the mains, as far as I'm aware. Kind regards JML

@JML_Direct I saw one of your products... For cooking, roasting and frying, I watched it advertised times without number... It's fascinating however, I noticed the advertisement didn't show it's connection to electrical SOURCE. Is it not using electricity?

@Mel_Ingram Hi Mel, The Foldaway Pill O Pad clips shut at the centre, it doesn't have a button it should just pull apart. Many Thanks Team JML

@JML_Direct just purchased the foldaway pill o pad how do you open it please?

@luntman Thank you for contacting JML. Unfortunately we do not stock the replacement parts for the Snap Screen window. You may be to source universal ones online. Many Thanks Team JML

@Chris_Daniels21 Hi Chris, We are disappointed to hear you have an issue with the Vac Pack Bags. As these have been purchased at Wilkos your receipt validates your guarantee, pop these back to store for further assistance. Many Thanks Team JML

@JML_Direct I bought 2 packs of your vacuum storage bags at my local Wilko. 1 out of each pack is punctured, I have not overfilled them so am very disappointed. 1 was a L size and the other was the Jumbo size.

For a gorgeous gift that makes your Mum (or you!) feel Flawless, how about the Finishing Touch Flawless Nu Razor + a Replacement head for just £14.99? But hurry, Mother’s Day is days away so this deal won’t last forever! Click the link to shop now: bit.ly/FTFNuRazorBund…

Pamper your special lady this Mother's Day with some amazing discounts on Flawless Beauty products, including a massive 75% off the Flawless Nu Razor! Click here to shop, but hurry - sale must end Monday at 10am: bit.ly/JMLMothersDayTW

We understand it is a sensitive time of year for some, so we're letting you know that from tomorrow we will be posting about Mother's Day.

@DazBlue69 @JML_Group @Ken_Daly_JML Sorry to see this! Please DM us with your details or contact Customer Service on free phone 0800 781 7831 so that we can get this resolved for you. Kind regards JML

@JML_Direct @JML_Group @Ken_Daly_JML You're wonder mop is crap... 1st time using it and the handle creases and folds!!!

@m1ss_muffintop Looks like you have overlapped the tape, which could be the issue here. reclean the area with a degreasing agent (white vinegar) use a small test strip to test for compatibility, not all surfaces are suitable. If suitable and the test piece holds continue with application.

Anybody thinking of wasting their money buying the @JML_Direct draught shield tape..... don't waste your time! I've tried everything to get the useless stuff to stick but as you can see it's fallen off again. Absolute joke!

@lfc_kimbo Hi Kimbo, If you give us a call on free phone 08007817831, we can give you some advice to help you get started. Kind regards Helen

@JML_Direct bought your magic stitch from my local factory shop the other week, used for the first time today, it’s far from magic, it doesn’t work! Followed the you tube video & stitches are non existent, seems this is common reading online reviews, total waste of money 😡

@trazzlepops Thanks Tracey, We appreciate your kind comments, I'll pass this on :) Kind regards JML

Quick shout out to Faye Parker at @JML_Direct who not only responded to my query within hours of me sending it but also followed through exactly as she promised. Top customer service! 👍🏻

@trazzlepops Hi Tracey, Please add two to the basket, the discount is applied at the checkout page :) Kind regards JML

@JML_Direct this offer doesn’t seem to be working for Magneto Lithium-Ion LED Lantern 😢

@BiancaJ96601592 Sorry to see this Bianca, Please get in touch with us on freephone 0800 781 7831, Kind regards JML

@JML_Direct A product bought for an elderly relative for Christmas and not even after a month they continue to break every 5 minutes!!! Poor quality of this product wasted money and a disappointed customer.