@katicusfinch Hi. We're sorry to hear about this. Would you DM us the UPC and Best by Date (including any letters or numbers after the date) so we can look into it? Thanks for reaching out!
@87venturaaaTony We're sorry to hear about this. We'd like to get some details from you and make this right. Please DM us the product UPC and Best When Used by Date (including any letters/numbers following) we will keep an eye out for your message. Thanks for reaching out!
@PaulTrigg We're sorry to hear about this. We'd like to get some details from you and make this right. Please DM us the product UPC and Best When Used by Date (including any letters/numbers following) we will keep an eye out for your message. Thanks for reaching out!
@smokedgouda5 We appreciate you getting back to us. We try to obtain as much information about the product so we're able to forward it to the appropriate team. However, we'll forward your feedback to our Packaging team. Thank You.
.@JetPuffed we really need to talk about your packaging. You have a good product but I'll be honest with you, I've avoided it for years because of the shape of this jar. My local grocery store stopped carrying my preferred brand so I got yours for my holiday baking.
@WanderingAriess Hi. That doesn't seem quite right. So we can share the details with our Quality team, would you please send us a DM with the UPC code and Best by Date (including any letters or numbers after the date)? Thanks and we'll watch for your message.
@jena_mabrey We're sorry to hear about this. So, we can share the details with our Quality team, would you please DM us the UPC barcode and Best by Date (including any letters or numbers after the date)? Thanks, and we'll watch for your message.
@QuippyTippy Sorry to hear about this! We will share this with our Quality team right away. Please DM us with the UPC and Best by Date (including any letters & numbers after the date). Thanks!
@JetPuffed get to the bottom of the bag of my beloved mini-marshmallows and find this Frankenmallow…. What are y’all up to in the marshmallow factory??? ;*)
@ashleysroom2 That doesn't seem quite right. So we can share the details with our Quality team, would you please send us a DM with the UPC code and Best by Date (including any letters or numbers after the date)? Thanks.
@JetPuffed so I’m making s’mores and I see that towards the bottom of my “jumbo extra large marshmallows” that they are filled with regular sized marshmallows?? Are you all being cheap? If I wanted regular I’d buy that. This is so disappointing maybe I should buy store brand.
@9WICEUU Hi. Thanks for reaching out. We would recommend visiting our website at: shop.myfoodandfamily.com. We appreciate you being a fan, have a great day.
@chaseward_ssh We're very sorry to see this and certainly want to make our Quality team aware. If you'll please send us a DM with the UPC and Best by Date (including any letters/numbers after the date). Thanks, we'll watch for your message.
@baby_c1999 We're sorry to hear about this. So, we can share the details with our Quality team, would you please DM us the UPC barcode and Best by Date (including any letters or numbers after the date)? Thanks, and we'll watch for your message.
@aestheticchaos Hello, thank you for reaching out and we apologize for the inconvenience this may have caused. If you could, please ensure that you are following our page to DM us. It may be a privacy setting. We'll look out for your note.
.@JetPuffed Y'all I have a concern, but the mothership website wouldn't let me send my concern, nor could I direct msg. If y'all would like me to air it publicly, I can do that, but I am trying to play nice.
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@fmue11er That doesn't seem quite right. So we can share the details with our Quality team, would you please send us a DM with the UPC code and Best by Date (including any letters or numbers after the date)? Thanks.