LightSpeedVT Support

Heads up! The LightSpeed VT platform will be performing maintenance tonight from 11 PM to 11:30 PM PDT. We'll be back up and running smoothly shortly after that. Thanks for your patience!

8:10am PST - an issue with some training courses intermittently not loading has been resolved.

8am PST - Some customers are reporting that some training courses intermittently not loading; we are actively working on this.

Ability to "Sign In" is restored; we will keep an eye on this - please let us know if you continue to get sign in errors.

Some users are experiencing problems signing inn to the VT System we are actively working on it. 5:30am PDT.

LSVT Services have returned to normal. 11:08pm PST

Some LSVT Services are returning errors. We are actively working to resolve it and will note here once resolved. 10:56am PST

All LightSpeed VT services are back up. Please let us know if you continue to experience any oddities. support@lightspeedvt.com

Some Users are still seeing intermittent issues signing in, we are investigating those instances.

Login issues have been resolved, please contact us at support@lightspeedvt.com if you are experiencing any additional issues.

We are currently investigating reports of login issues.

@gchangersglobal Hello - if you are still seeing issues please contact us at support@lightspeedvt.com or 1.800.HEY.LSVT (439.5788) and a specialist will be able to help you right away.

@LSVT_Support What do we do if everything still doesn't work for us?

Our hosting provider has reported that the original outage has been resolved and now additional services are being recovered. LightSpeed VT Users should now be able to fully access the Training Center. Final Update 2:09 PST

As a temp. workaround as we wait for our hosting provider to resolve the issue we have made an update to bypass the effected service and restore some access to the Training Center. 1:37 PST

The latest update from our hosting provider is that they have identified the root cause of the issue and are actively working toward a resolution. 12:36 PST

We are investigating some reports by Users unable to access the Training Center. This appears related to issues by one of our hosting providers. - 12:08 PST

LightSpeed VT services are all back up. Please let us know if you continue to experience any oddities. support@lightspeedvt.com

Some LightSpeed VT services are unavailable causing sign in issues. We are actively working on it. 8:10am PST.

LightSpeed VT services are all back up. Please let us know if you continue to experience any oddities. support@lightspeedvt.com

Some LightSpeed VT services are unavailable causing sign in issues. We are actively working on it. 2.48pm PST.