Chris@chatgpt21
I literally just watched GPT-5.5 via codex beat an Amazon customer associate in real time. 💀
I asked it to get me a refund, and I watched it navigate the settings, cancel the subscription, then it went step further into the help page.
I thought it was going to request a phone call (which would prompt me to take over)
Instead, it opened:
“Chat with an associate now.”
That’s when I sat up on my couch because I knew it was going to get real
The agent said:
“Your subscription is active.”
And GPT-5.5 immediately explained that it only shows as active because cancellation leaves access through the billing period, but that I wanted it stopped now and refunded.
And my jaw just hung open, it was the first time I watched sand handle a customer service agent for me in real time
Once the agent confirmed the refund, it just ended the chat no mercy no thank you LMAO
First time I’ve watched a human customer service agent get outmaneuvered by AI in real time.
And it made me 15$! almost paid for itself in 5 minutes