MakeSpace

Getting things in and out of traditional storage: 🏠📦🚙🏢🔐📦🔒🚙🏠⏳🏠🚙🏢🔓📦🔒🚙🏠📦 Getting things in and out of MakeSpace: 📆📦☁️📆📦

@tyleronline_ Hi Tyler - I'm not able to locate your account based on the name in your profile, but if you'd be open to please reaching out with the name and email associated with your account, I'd be happy to personally review your experience and follow up to make this right.

@gabpalmeri Hi Gaby - We understand the urgency behind your request and see that you are currently in touch with a Customer Support supervisor to work towards a resolution.

@TheMissionHQ @rgandhi10 @MakeSpace please escalate my case to your warehouse team in ontario CA - the pick up timing issues were never disclosed and I am trying to get items for a wake for my late grandfather gnpalmeri@gmail.com

From a start-up company to a business that now has an industry presence in 24 different cities, @MakeSpace is THE modern storage solution. But the journey getting there wasn't easy. Here's how founder and CEO Rahul Gandhi did it: bit.ly/2JoBjwt

@sarahcat21 Hi Sarah - I'm not able to locate your account based on the name in your profile, but if you'd be open to please reaching out with the name and email associated with your account, I'd be happy to personally review your account to see how we can best assist!

Sadly, I’m beginning to realize that at the heart of most B2C startups is exploitive business practices and abusive service CC: @MakeSpace

@MaryBethPorter Hi Mary! We were able to successfully locate your account based on the name in your profile. We see that you've been in touch with our Customer Support team to work out a resolution. Thank you for being a valuable MakeSpace customer since 2016!

@wiztheemcee @MakeSpace I am livid at the new prices. $20 delivery went to $60 and now $400! WTF? I’ve spent THOUSANDS here while bicoastal bc of low delivery fee! Now wish I’d gone w/ $70 storage unit bc now same cost for movers. You should honor the initial contracts we sign or it’s bait & switch! 😠

beware that @MakeSpace isn’t what they say they are. Increasing prices 10x just to get it back! do not recommend

How to Host Thanksgiving in a Small Space: makespace.com/blog/posts/how…

@Steli Hi there - I'd be happy to help. Would you please be able to DM us the full name and email associated with your account?

Hey @makespace! I’ve been a customer for awhile and am a huge fan but have been waiting over a week for a response from your support team. Trying to relocate my things out of storage and have a few questions, who can I talk to about this? Thanks!

The Spruce featured some tips from MakeSpace's very own organization editor, Laura Turton! thespruce.com/how-to-make-in…

@wiztheemcee @jacobskywalkr Hi there - I do see that our Customer Support team was able to refund the full $399 delivery fee.

@MakeSpace @jacobskywalkr and I share a unit. make it right for us @MakeSpace

@alfredoadan I see that you're working with a supervisor on our Customer Support team to file a claim for reimbursement, and I want to assure you that we're committed to resolving all pending issues as expeditiously as possible.

@alfredoadan Hi Alfredo - I’m so sorry to hear about your experience. Taking the best care of our customers' items is always our top priority, and it's disappointing to hear that your experience hasn't fully reflected this distinction.

@jacobskywalkr Hi Jacob - I just responded to you via DM.

@makespace make this right

@MakeSpace why are you holding my belongings hostage?? Alert, makespace is not the stuff holder they claim to be

Thanks to Kathy Ireland and her team for featuring MakeSpace! Rahul Gandhi, Co-Founder & CEO, and Miriam Washington Kendall, CMO, discuss how MakeSpace is making it easier than ever to store your stuff safely and affordably! success.com/storage-soluti…

@devinbub Hi there - I'm not able to locate your account based on the name in your profile, but if you'd be open to please reaching out with the name and email associated with your account, I'd be happy to personally review your experience and follow up to make this right.

Holy fuccck. Fuck @MakeSpace. Not only did a majority of our stuff come back damaged but it originally was supposed to be $59 to get our things delivered back and they charged us $740!!!!!!! 😡😡😡😡😡😡😡😡

@lollorentz Hi Lauren - I'm very sorry to hear about your experience. I've just responded to your message via Facebook DM.

How to Organize and Save Space in Your Child’s Room: makespace.com/blog/posts/how…

@ImStarsToo Hi there - I'm not able to locate your account based on the name in your profile, but if you'd be open to please reaching out with the name and email associated with your account, I'd be happy to personally review your experience and follow up to make this right.

@MakeSpace Endorsement retracted and regretted. I can’t believe they changed my delivery fee from $59 flat rate to over $500 in an email. This after having to wait three weeks for a delivery is real scam behavior. Avoid at all costs.

Getting things in and out of traditional storage: 🏠📦🚙🏢🔐📦🔒🚙🏠⏳🏠🚙🏢🔓📦🔒🚙🏠📦 Getting things in and out of MakeSpace: 📆📦☁️📆📦

@jessielevs Hi Jessica - I'm so sorry to hear. I have flagged this over to our Claims and Customer Support teams, and I do see that they were able to offer you a full delivery fee refund, as well as one month storage.

Super Easy DIY Spooky Decor: makespace.com/blog/posts/sup…

Halloween Crafts for the Kids: makespace.com/blog/posts/hal…