Pivotshare Help

@KellySixxUK Thanks for reaching out and we apologize this experience. Can you please send us a support ticket through the channel so we can see what is going on in your accounts? Thank you for your patience and support and we look forward to resolving this issue as quickly as possible.

Yo @PivotshareHelp my partner and I are trying to watch two of our separate subscriptions on two different laptops, but your system doesn’t allow it. Surely if they’re separate subscriptions we should be able to watch them on separate devices?

Amazon Web Services is experiencing an outage this morning. We apologize for this inconvenience and look for our channels to be back up shortly. Thank you for your patience and support!

@meowxshall @pivotshare Sorry to hear you’re having troubles. Can you please send us a ticket through the Support Center on the channel so we can look into this? Thanks for your patience and support!

@Shinda_hana @TitleMatchWN So sorry about this! Can you please send us a support ticket through the channel so we can explain the issue. Thank you for your patience and support!

@rcdonline Ryan, thank you! That’s a huge help. We will pass this along to the engineers to see if this helps them get to the source of the issue. Thanks again for your patience and support!

Having looked into this further it only seems to happen if I try to continue watching chapter 84. If I click more media first it works.

How's this @ThisIs_Progress @pivotshare ???

@MrBagshaw @pivotshare @WrestleGatePro @fury_wrestling So sorry about this! It’s a temporary issue with PayPal that we’re working to resolve. Try refreshing your browser and going through the process again. It should work now. Thank you SO much for your patience and support!

Even though I used @pivotshare to rent a video from @WrestleGatePro only yesterday, when I try and subscribe to @fury_wrestling it keeps saying "missing required parameters, check documentation" guess we won't be watching the 3rd event after all this morning boys :(

@cvzcjx @ThisIs_Progress Thanks for bringing this to our attention and sorry for your experience. Can you send a support ticket through the channel while you’re signed in so we can see your diagnotistics & pinpoint the trouble? Also, have you tried Chrome? Thanks for your patience and support!

@ThisIs_Progress Trying to watch on the silk browser. Gives the error "The media playback was aborted due to a corruption problem or because the media used features your browser does not support." Have tried on firefox as well and gives the same error.

#Chapter84 #OranDoove is NEW on #DemandPROGRESS! Watch via the #DemandPROGRESS app on iOS/Android/Roku, via the Silk browser on Fire TV, or at demand-progress.com. Enjoy! #ThisIsPROGRESS

@KnockUSmark_Out @ThisIs_Progress @pivotshare Thanks for reaching out! Can you do us a favor and send us a support ticket about this through the Customer Support link on the channel? Otherwise we have no way to find your account to fix this issue. Thanks for your patience and support!!!

@BreizhSX @pivotshare @ThisIs_Progress Sorry to hear that! Can you do us a HUGE favor and send us a support ticket through the channel or at support@pivotshare.com with the name and email address on the account so we can research this and get back to you? Thanks for your support!

@lordroddy @ThisIs_Progress Sorry to hear about that. Can you try using a different browser? There is a known issue with Chrome that we are working to resolve this week. Thanks for your patience and let us know if this issue persists!

@MattyClough2 @BreizhSX @ThisIs_Progress @pivotshare Sorry to hear about your experience! This is an issue with Chrome we are aware of and are working with our delivery partner to get this resolved ASAP. For the time being, you can try another browser. Thanks for your patience and support!

@ThusDrank @ThisIs_Progress We’re looking into this! Thanks for bringing it to our attention. Have you filed a support ticket on the channel while you’re signed in and the issue is occurring? That would help us narrow it down. Thanks!

@BreizhSX @ThisIs_Progress @pivotshare So sorry about that! Can you please send us a support ticket through the channel while you’re signed in so we can look into this? Thanks for your patience and support!

@gmdrunk @jasanchezq @La_tripleW @pivotshare So sorry about that! Please try a different browser as we haven’t been able to reproduce this issue. If it persists, please send a support ticket through the channel. Thanks for your patience and support!

@jasanchezq @La_tripleW @pivotshare @PivotshareHelp I don't think so. I tried to watch it twice already, different days. I'll try another browser.

Is someone else getting issues when playing "La Hora De La Verdad" on @pivotshare? @La_tripleW @PivotshareHelp

@hoganbeyy @pivotshare @ThisIs_Progress Hi Mike, It seems that you had a subscription on the web channel and then you also subscribed on the iOS app, but you didn't have to. Please cancel the iTunes subscription on that platform and we will refund your last transaction on the web channel. Thanks!

Hey @PivotshareHelp @pivotshare you’ve charged me twice for my @ThisIs_Progress subscription. Done through the app on iOS. Mind refunding me the £7.49 back please? Nice one.

@PWDmedia @ThisIs_Progress @Reddit_WiiU Can you do us a favor and send us a support ticket through the channel so that we can see your system diagnostics and hopefully pinpoint the source of the trouble? Thanks!

@dirk_fn_anger @PowerslamTV SO sorry to hear about this experience! Can you do us a favor and send a ticket through the support link in the app? That way our app team will receive your diagnostics & can pinpoint the issue. Thanks for your patience & support!

@PowerslamTV Hey guys, love the collection of promotions you have, and signed up for your trial, but literally none of the videos load - I just get a red loading ring that never goes anywhere. Help?

@Mobiusorion @HunterEcks @HighspotsWN @Highspots @HIGHSPOTSUK @BarWrestling @PWInsidercom @PWTorch @PWXwrestling @PWRevolver @newwrestling1 @PWMania @combatzone @pivotshare Sorry for the late response! We don't see an active subscription on our end since it was done through the app & GooglePlay neither of which we handle directly. Can you use the in-app support link? That will send it to our app partners to handle. Thanks much for your patience!

@HunterEcks @HighspotsWN @Highspots @HIGHSPOTSUK @BarWrestling @PWInsidercom @PWTorch @PWXwrestling @PWRevolver @newwrestling1 @PWMania @combatzone Same thing is happening to me and @PivotshareHelp @pivotshare hasn't responded in 24hrs. I should have just renewed online, I dying to watch last year's BOLA. #HSWN @Highspots @HighspotsWN

WE HAVE APPS! We're thrilled to announce that we now have IOS and Android apps! Search "Highspots Wrestling Network" Install and enjoy the #HSWN! BEST $9.99 IN THE BIZ! TELL YOUR FRIENDS RT RT RT RT RT RT RT

@GrizzleJT @pivotshare So sorry to hear about that! Can you please send us a support ticket through the channel or at support@Pivotshare.com so we can look into your account and get this resolved as quickly as possible. Thanks for your patience and support!

@pivotshare Having issues resubscribing through my account and I'm not sure what to do. Its told me I've been successful twice but when I try to watch anything I'm asked for payment details again. Am I doing something wrong?

@jwhite455528 @ThisIs_Progress @EPWPerth @mcitywrestling @PWAaustralia Hi Jeremy, SO sorry to hear about this. Can you do us a favor and send us a support ticket through the Support Center link in the footer of the channel as we can look into this and get back to you asap. Thanks for your patience and support!

@ThisIs_Progress @EPWPerth @mcitywrestling @PWAaustralia It gave me random region errors when watching these the past few days. It would let me watch some then it eventually would stop and give me an error message

Earlier in the year, we took a trip down under. Watch our Australian tour shows @EPWPerth @mcitywrestling @PWAaustralia on DemandPROGRESS. ow.ly/fqMZ30lsAEe #ThisIsProgress #PROGRESSxAustralia