Royal Moroc

@TheWildPhlower Hello, We apologize for the inconvenience you have experienced. Rest assured, we are committed to addressing your request promptly. Please follow us back and check your inbox we can continue our conversation there. Thank you .

@royalairmaroc worst dam airline in history DO NOT RECOMMEND

@Enriquecruz91 Just send me a DM regarding your complaint and I'll gladly assist you /Claire

@RAM__maroc_ I already did! Clearly a bot or copy pasted reply. Shameful.

Disappointed by the terrible service at @royalairmaroc in Casablanca. Long delays, unhelpful staff, and zero communication. Travelers deserve better! #RoyalAirMaroc #CustomerServiceFail

@Enriquecruz91 kindly click on my profile and send me a private message for immediate response and assistance regarding your concern.Thankyou!

@RAM__maroc_ I did! You once again provided no actual help other than a generic response. Still waiting for compensation or even a meaningful update. Really frustrating experience.

@Enriquecruz91 kindly click on my profile and send me a private message for immediate response and assistance regarding your concern.Thankyou!

@RAM__maroc_ Are you though? Now It’s been 85 days since I filed my claim because you left me stranded due to overbooking my flight. Despite providing my information many times all requests for compensation are continuously ignored both over email and over the phone.

@getiftech C'est un compte frauduleux, soyez conscient !

@RAM__maroc_ Est ce que vous connaissez ce compte comme faisant partie de vos comptes d'assistance ? x.com/RAM_Marocohelp .

@royalairmaroc Bonjour à vous, En combien de temps traitez vous les remboursement? J'ai fais une demande remboursement pour un billet qui a été acheté mais pas émis dans votre site web. Du coup je suis débité sans billet et j'ai perdu mon vol.

@getiftech veuillez cliquer sur mon profil et m'envoyer un message privé pour une réponse immédiate et une assistance concernant votre problème. Merci !

@Aabdo1911 Hello, We apologize for the inconvenience you have experienced. Rest assured, we are committed to addressing your request promptly. Please follow us back and check your inbox we can continue our conversation there. Thank you .

@royalairmaroc My suitcase was damaged, and I filed a complaint. They informed me that there is compensation and requested my bank details. However, a month has passed since I sent the information, and I have not received any updates on when the amount will be credited.

@fouadsemlali10 Bonjour, Nous nous excusons pour la gêne occasionnée. Soyez assuré que nous nous engageons à répondre à votre demande dans les meilleurs délais. N'hésitez pas à nous suivre et à vérifier votre boîte de réception, nous pourrons poursuivre notre conversation là-bas. Merci.

@royalairmaroc est ce que c'est normal de laisser les passagers attendre 15mn debout dans la passerelle à l embarquement ???. Worst Airlines

@royalairmaroc The worst airline. I don’t recommend them to anyone. I flew with them in 2023 and 2024. On both occasions my 2x 23kg were missing and no one will respond to me . Use them at your risk

@Enriquecruz91 Hello, We apologize for the inconvenience you have experienced. Rest assured, we are committed to addressing your request promptly. Please follow us back and check your inbox we can continue our conversation there. Thank you .

@royalairmaroc @dakouo_X Make sure to file a complaint with the relevant authorities. US: secure.dot.gov/air-travel-com… Morocco: dac@mtm.gov.ma and contact@aviationcivile.gov.ma