Xbox Support

For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away!

@AustinBelzer You're quite welcome :) ^NX

@AustinBelzer Are you able to log into the private preview forums xbx.lv/1fEOCov and let them know that you have a new console? ^NX

@Ravenous23 No problem, best of luck friend! ^RB

@RebhL_ Enforcement is a different team from us, but this page explains their process more: xbx.lv/1oJUuz9 ^JP

@Ravenous23 Hi there, if you're no longer in the program, a friend would likely need to invite you again. ^JP

@naperkowski The Awakening's release for Xbox One hasn't been announced just yet. xbx.lv/1UH12LW ^JP

@itsHydroh does not help, you'll want to reach out to our phone/chat team to help further: xbx.lv/CnctUs 2 ^RB

@itsHydroh That's no good! To make sure, did you go through the guide here: xbx.lv/11IzYp4 If that 1 ^RB

@m13kd Let's have you check out this page: xbx.lv/1a09xZt for some further help with that error message. ^MP

@SaintTodders Hi there! You can find more info on their process here: bit.ly/1I1tUwQ :) ^SK

@Heretickled Are you able to let us know when you're following us? We'd like to DM some questions :) ^NX

@stanford_rob97 2/2 showing as purchased on his account, he should be able to download content when it's available. :) ^CH

@stanford_rob97 Ah! No worries - there's currently nothign released for the Season Pass: xbx.lv/1jJmh2w So long as it's 1/2 ^CH

@michele_jdi Alright, lets try the steps on our achievements guide xbx.lv/1bqda18 to see if that helps. :) ^CH

@KailybSaxby Hey there! You can find more info about the season pass and upcoming add-ons here: xbx.lv/1Svsuil ^CH

@Mr_PaulDavis91 Hey there. Would you be able to fill out the info from the Direct Message that we sent? That will give us more info. ^MP

@michele_jdi Hmm okay. How long ago did you earn those achievements? It can sometimes take up to 72 hours to sync them! ^JZ

@toewad1 Happy to help here, that pic didn't make it through, I'm afraid. Are you able to check this page out: bit.ly/IcfEEf ? ^NX

@vGambitv Hey there, can you please follow @XboxSupport so we can gather more info from you via DM? :) xbx.lv/1WuJdk3 ^JP

@Jaypee671 Hmm, let's go ahead and contact the phone/chat team xbx.lv/CnctUs and let them know what's going on :) ^NX