Groupon

Happy National / Haiku Poetry Day — we / Clearly need this deal Learn to write children's stories, romance, fiction & poetry — up to 86% off 💚 (tr.ee/haikuday)

@Msbluewaterr Hi Ashley, we're sorry for the difficulty you had in reaching our Customer support team. Please DM us, and we’ll gladly assist directly from there.

@Groupon I need urgent assistance finding a purchased @Groupon the “help center” was unhelpful!!!

@kay_bossmajor Hi! We’re sorry for any trouble you’ve experienced with your refund. Please send us a Private Message, and our Social Media team will be happy to review this further.

@Groupon i need a refunds on an order the merchant couldn’t fulfill..and i need it back to my original payment source!

@Wexford76278049 We are sorry to hear that you have not received the voucher. Please send us a direct message mentioning your email address linked to your Groupon account and a short description of the issue. Our support team will definitely assist you.

@Groupon Then how do I contact you? Your website doesn't provide the information I need and you've taken my money and I received nothing for it?!

hello @Groupon i require an email address to make a complaint against a product bought and no product code received. Your website doesnt have an email address so i expect one immediately

@Wexford76278049 We are sorry, we do not have a direct email address to contact us.

@Groupon You're just repeating yourself now. Do you have an email address or not?

@Wexford76278049 Hello, sorry for the trouble in contacting us. We do not have a specific email address. You can contact us via chat or email from the website directly: groupon.com/faq Please send us a direct message with your email address and a short description of the issue.

@Groupon Useless! Your website doesnt give an email and i cant message directly on here!

@MysticWharf303 Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon I need help with order details it keeps saying its processing order for two days going on three now. It's not showing any order and I didn't get an email. I had to download x to contact you because I can't get a hold of customer support

@MelanieMon4995 Hello Melanie, sorry for the trouble in logging in to the account. We do not offer the phone service for now. You can contact us via chat or email from the website directly: groupon.com/faq Please send us a direct message about this so we can check and assist further.

@Groupon Unable to access my expired coupons and my account is deactivated. Groupon's customer support section does not have phone number, email, chat, or any links to assist in reaching or obtaining any customer support or resolution. Seems like a scam and illegal.

@edimarazul Thank you for your reply. We have responded to your DM. Kindly check and reply to us with the requested details. We're here to help you.

@Groupon Finally I could have access to the voucher of account eceymar109@g.educaand.es , I cancelled PayPal dispute,despite the access to the voucher,I don't needed ( as I bought another 2 with two other accounts) but the reimbursement of the voucher is not been doing yet, after 9 days

@Groupon. Please answer my email claiming 26.99 euros of a voucher that can't be downloaded from the account eceymar109@g.educaand.es. Thanks

@LeavingNY00 Hello, sorry for the trouble you had with the refund. We understand your frustration. Please send us a direct message mentioning your email address linked to your Groupon account and a short description of the issue. Our support team will definitely assist you.

@Groupon ripped me off by not disclosing that what I purchased was a total fraud bait and switch. So I did not use it, and then they only give you a credit, NOT a refund. DO NOT USE GROUPON if you don't want to get ripped off. Facilitates fraud

@gavalaa1986 Hello Gavin, sorry for the trouble with these pending charges. You can contact us via chat or email from the website directly: groupon.com/faq Please send us a direct message with your email address and a short description of the issue. We will definitely assist you.

@Groupon I purchased a groupon that I’ve not been sent. The funds are pending going out of my account. I can’t find anywhere to contact support and I also can’t message on here

@brown_jennifer Hello Jennifer, sorry for the trouble with the duplicate purchase. We have already responded to your direct message. Please check for it.

@Groupon @GrouponUK Charged twice after Error 403 “payment failed” messages. Now have 8 vouchers instead of 4 and £200+ out of pocket. Refund refused despite this being your system error. Please escalate. Refs: #1200-099580-803440 & #1200-099580-816054

@brown_jennifer We’re very sorry to hear about your experience — that’s definitely not what we want for our customers. Please send us a direct message and our Social Care team will be more than happy to help you today.

@Groupon I’ve been charged twice due to your system showing payment errors (Error 403) but still processing the transaction. I have 8 vouchers instead of 4 and £267.72 out of pocket. You’ve refused a refund. Please escalate. #1200-099580-803440 & #1200-099580-816054

@Julian_Laisney Hello Julian, sorry for the trouble with the duplicate purchase. Please send us a direct message mentioning your email address linked to your Groupon account and a short description of the issue. Our support team will definitely assist you.

@Groupon terrible customer service and refusal to refund a duplicate booking despite being advised by the Groupon website of an unsuccessful booking and to try again later. This is effectively theft and I’m demanding a full refund to my payment card!

@cjsang111 Hello Candy, sorry to hear that your voucher is marked as redeemed without being used. Please send us a direct message mentioning your email address linked to your Groupon account and a short description of the issue. Our support team will definitely assist you.

@Groupon Vouchers worth $150 for oxygen therapy treatments were marked as 'redeemed' by Groupon without my consent. Merchant confirms no use. Need a human to fix this ASAP.

GROUPON on a Scrabble board? That's easily a triple word score. 🎲 Happy #NationalScrabbleDay — now go find a deal worth more than 9 points. 😏 👇 What word do you see first on our board?

You’re probably gonna open our app after you dropped a bag at #Coachellla … right?

@thom33416183 Hello, We're sorry if we've let you down with service. We're happy to look into this for you. Could you send us a private message through the "Send Message" option or you can contact us through groupon.com/faq. Our Social media team can further assist you. Thank you!

@Groupon Groupon went glowup & would only allow me to purchase a double deal from LASIK. Instead of the one that I wanted. Lasik emailed Groupon to refund me. Groupon refunded in Groupon $. I want my card refused!, not Groupon $. I'm not at fault & I don't want Groupon bucks!

@justsimply2030 Please send us a direct message mentioning your email address linked with your Groupon account and a short description of the issue. Our Support team will definitely assist you.

@Groupon We had purchased groupon voucher for restaurant called Bamboo chinese and had been there they didnot accept the voucher saying they have stopped accepting the voucher..When I had written on Groupon asking for refund they are denying and saying to go back to that restaura