WICKES

@edwards002 Hi Tina, we are sorry to hear about the issues with your delivery. Can you please private message us your order details, and we can get this looked into? -AK twitter.com/messages/compo…

@Wickes disgusted with customer service from bristol branch! Delivery of a door was supposed to be Thursday, no door! Rescheduled for today, no door! Customer service useless!!!!

@mariaribera Hi, thank you for bringing this to our attention. Can you please private message us with your order details, and we can get this looked into further? -AK twitter.com/messages/compo…

Hey @Wickes you ought to better train your employees on EDI matters. While trying to rearrange a delivery (which was cancelled but nobody thought to inform me by the way) your employee kept asking to talk to my husband, because how could a woman be a Dr!

@creepingjesus00 Hi, PJ. Thanks for reaching out to us. I'm really sorry to see this. Please do direct message us with further information, so I can check this for you. - Scott H twitter.com/messages/compo…

@Wickes Lovely to receive clearly a secondhand item resold as new.

@Philllb49Phill Hi Phil, I'm sorry to hear that your delivery did not arrive when expected. Please send us a private message and we can look into this further for you. -Summer M twitter.com/messages/compo…

@Wickes I ordered and paid for compost to be delivered waited in ALL DAY, no compost, why?

@DavidGArmitage Hi Dave, glad we could help you with your next project.

DIY on the agenda tonight/ tomorrow. Sure wont be my last visit to @Wickes this weekend. #DIY

@mrchrisnagy Hi Chris, we are sorry to hear that you received a fine whilst parking at our store, can you please private message with the fine details, and we can get this looked into? -AK twitter.com/messages/compo…

@Wickes I've just received a parking fine notice from IPC, for parking at your Hedge End store for 7 minutes!

@Hammadasgha Hi, can you please private message, and we can get this looked into for you? -AK twitter.com/messages/compo…

@Wickes I have sent this through multiple channels. Pls check your record before sending copy paste messages. Hammad Asghar 694468297

Poor service from Wickes. Internal doors due 14th April — still not delivered. Daily calls, webchat, store visits… all met with “48 hours” promises and zero updates. Builder on-site, work stalled, costs rising. @Wickes — resolve this or explain the delay.

@BlastItBle8chy I am not too sure how this is happening for you as the website seems to be fine on my side, if you can close that tab and reload a new tab hopefully that fixes it? - Sean

@Wickes That’s the page I was on. I filtered on width 45mm and was presented with these two, filtering on 47mm presents a tap!

@Wickes that’s the strangest looking microwave?

@ianoliver1979 We're sorry to hear you couldn't reach our customer service team via phone. Please can you DM us, and we can look into this for you. -EH

@Wickes does anyone a see the phone? Tried 3 times today to speak to someone on hold 40 minutes each time

@AlisonEdmoy1z Hi, Alison. Thank you for reaching out. I'm really sorry to learn that your kitchen has not yet been completed. Please do DM us with more information, so we can look into this for you. - Scott H twitter.com/messages/compo…

Ordered a kitchen from @Wickes in November last year and it’s STILL not completed! Had a half installed kitchen since the end of January! Trying to get anything sorted is a complete nightmare! Wish I’d never set foot in their Store🤬

@grinta753 Hi Stephen, We are sorry to hear about your issue. Please Private message us with more information. -Summer M twitter.com/messages/compo…

@Wickes order number 031571-8412-V kitchen delivered 03/04 with 6 fascias/doors and 2 trims missing. Took until 21/04 to get only part of missing items and all extremely damaged and now have to wait until 02/05 for delivery. Costing more for fitter, our problem

@oliviawood01 Hi OLIVIA MORGAN, please PM us, and we can look into this further for you. twitter.com/messages/compo…

@Wickes hi I've just purchased a gift card through blue light not realising it can't be used online and the item I need is only available online for home delivery. It's for £148. Really panicking can you please help 🙏🏼

@briamjam Hi, we are sorry that your friend has an issue with the bathroom. Can you please ask them to private message, and we can get this looked into. -AK

@Wickes friend ordered a bathroom thro wickes and set up planned installation.Let down badly as some parts not in stock so bathroom not being completed on time.Plus one part now not available, poor service, no support disgraceful and completely unprofessional.

Good luck! Multiple entries allowed; each comment/tag counts as one entry. Ends 23:59 (GMT) on 26/04/2026. Open to residents of England, Scotland and Wales aged 18+. For full T&Cs, visit wickes.co.uk/termsAndCondit…

We're giving you the chance to WIN a STANLEY Toolbox and Tool Bundle! Durable, high-quality tools for both the trade and DIY lovers🛠 To enter: 1. Follow @wickes 2. Like this post 3. Tag someone you know who would love this prize

@gettagripfolks Hi, I'm sorry to learn of this. Please send us a private message, and we can look into this further for you. -Summer M twitter.com/messages/compo…

Ordered stuff from @Wickes earlier in the week. Delivery day, via #evri been and gone. Disappointed as l wanted it for a weekend garden project.

@nickowatson Hi, Can you please private message us and we can look into this for you. -JL twitter.com/messages/compo…

@Wickes I’m missing some of an order that was delivered on Wednesday. Is there anyone who help me out on here I’ve been on hold to customer services for ages…

@BettanyEmily Hi, Matthew. Thank you for reaching out. I'm sorry to see your missing parts of your order. Please do DM us, so we can look into this for you. - Scott H twitter.com/messages/compo…

@Wickes Our new kitchen was delivered yesterday. Missing items, not able to deliver until the 24th. Installation was supposed to be starting today and now it’s on hold until I get these missing bits. My installer is already starting his new job by then. Absolute joke.