WICKES

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WICKES

WICKES

@Wickes

Here to help the nation feel house proud. Follow us for support and inspiration. Here to help: 8am - 8pm Mon - Fri, 8am - 6pm Sat and 10am - 5pm Sun.

Katılım Temmuz 2009
314 Takip Edilen94.6K Takipçiler
WICKES
WICKES@Wickes·
@yorkshireskippy Hi, Thank you for reaching out to us. I'm sorry to see you've not had an update on this. Please direct message us with further information, so I can look into this for you. - Scott H twitter.com/messages/compo…
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Sir Skippy
Sir Skippy@yorkshireskippy·
@Wickes Hi there Wickes. My faulty product was handed in to you over a month ago? Any chance you can answer my requests for an update please? #poorservice
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WICKES
WICKES@Wickes·
@jowallis12 Hi Jo, We're sorry to hear you received two damaged items. Please can you DM us with more information, so we can look into this for you. -EH
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jo wallis
jo wallis@jowallis12·
@Wickes received 2 damaged items today, customer service shocking! Rude and unhelpful agents who hung up the call both times trying to arrange return! Still stuck with damaged items and no refund!
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WICKES
WICKES@Wickes·
Introducing Soft Honey by Kimberley Walsh💛 With its natural warmth and timeless charm, Soft Honey is the perfect choice for creating a cosy, inviting space that feels effortlessly elegant. Available at Wickes 👉 wickes.co.uk/Wickes-Matt-Em… @KimberleyJWalsh
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WICKES
WICKES@Wickes·
@DeviateDefiant Hi @DeviateDefiant, Thank you for Bringing this to our attention if you can reach out to us VIA a direct message with further information we can have this looked into for you. - Sean
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R.L. MacMurray 🇬🇧
R.L. MacMurray 🇬🇧@DeviateDefiant·
If you get a delivery driver at your door wanting to take pictures - tell them no, and remind them it's against the law to take images on private property without permission. @Wickes via DX just tried it on, driver with broken English didn't know the law and went to take pics 💩
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L7
L7@L7_AFC·
@Wickes Still has not been delivered and no refund issued
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L7
L7@L7_AFC·
@Wickes my order from 3 weeks ago still hasn't arrived. Your colleagues on the phone never pick up and emails are ignored. Delivery was booked for 2nd March and still nothing
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WICKES
WICKES@Wickes·
@RPTele4500 Hi, We're sorry to hear that. Could you DM us with more information as to the issues you are having with the unit? -LG
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WICKES
WICKES@Wickes·
@jeremys58863480 No, We do not have a customer response X account, all contact made on X will be through this verified Wickes account. -SM
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jeremy smith
jeremy smith@jeremys58863480·
@Wickes can someone contact me about my damaged bath
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WICKES
WICKES@Wickes·
@jeremys58863480 Hi Jeremy, All contact from us will be made through our verified Wickes account only. I hope this helps -SM
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jeremy smith
jeremy smith@jeremys58863480·
@Wickes Do you have a response team? They have contacted me but it doesn’t seem genuine
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Sue Hanlon
Sue Hanlon@SueHanlon20·
@Wickes I placed a order and you took my money but you haven't processed my order.
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Karen Hooper 💙
Karen Hooper 💙@KarenRHooper·
@Wickes had our bathroom designed & installed by you November 2024 the shower tubing has already split & the tap has been creaky & stiff for months.Contacted customer services & been told we need to go direct to the suppliers one of them wants to charge us?this can't be right?
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WICKES
WICKES@Wickes·
@rogernorris42 Hi Roger. We are really sorry if this issue caused you any inconvenience.
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Roger Norris
Roger Norris@rogernorris42·
@Wickes No worries, though that wasn't the info I got yesterday
Roger Norris tweet media
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WICKES
WICKES@Wickes·
@rogernorris42 Hi Roger, We are really sorry about this. We were having technical difficulties with our online ordering system yesterday. Sorry if this caused you any inconvenience.
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Roger Norris
Roger Norris@rogernorris42·
@snowilane @Wickes So the four pending payments didn't process, thank goodness. I reordered with Travis Perkins for the same price and same items, and am getting delivery tomorrow instead of later next week.
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WICKES
WICKES@Wickes·
@EJ_McGuinness Hi Ed, This just helps with the overall experience of what you managed to order how the staff where, Friendly, Welcoming ETC. We use the feedback to better our services and make sure we provide the best overall experience for all of our customer. - Sean
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Ed McGuinness
Ed McGuinness@EJ_McGuinness·
Why do shops need a review of absolutely everything? Yeah I ordered some sand. It was sandy. Cheers @Wickes!
Ed McGuinness tweet media
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Matt
Matt@Matthew88950799·
@Wickes it shouldn't be this difficult to contact your customer support team. I have purchased bathroom furniture with an online delivery time frame of 10 days. The earliest available date I've been offered AFTER payment is 8th May.
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WICKES
WICKES@Wickes·
@TellyTubby1972 Hi, Sam. Thanks for reaching out to us. I'm sorry to see your having trouble checking out online. Please do direct message us with further details, so I can look into this for you. - Scott H twitter.com/messages/compo…
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Sam R🇵🇱❤️part Polish /English
@Wickes it appears that your website is having issues I asked my order was processed and your advisor wasn’t sure. Money is in pending in my account absolutely ridiculous service. I think I’ll go elsewhere
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WICKES
WICKES@Wickes·
Multiple entries allowed; each comment/tag counts as one entry. Ends 23:59 (GMT) on 15/03/2026. Open to residents of England, Scotland and Wales aged 18+. For full T&Cs, visit wickes.co.uk/termsAndCondit…
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WICKES
WICKES@Wickes·
We're giving you the chance to WIN an Einhell Gardening Bundle, the perfect prize to help you get your garden ready for Spring🌱 To enter: 1. Follow @wickes and @einhelluk 2. Like this post 3. Tag someone you know who would love this prize Good luck!
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