@SP_EnergyPeople Have your call centers closed early? Automated message says you are closed and then goes on to say you close at 5pm!

@TMWarwick Could you please send us a private message and confirm your full name, date of birth, full address (inc. post code) and account number? Thanks twitter.com/messages/compo…

@SP_EnergyPeople Doesn’t really answer my question, but I guess you can’t be worse than the chat function on your website!