Bitstamp Support by Robinhood

@NatalieHarr21 We have responded to you in the DMs and in your complaint (#42187). Please check again.

@BitstampSupport No you didn’t, to anyone reading this, this is what they do, they send multiple generic message to waste time

@BitstampSupport @RobinhoodApp Funds frozen since Dec 18, 2025. Complaint #42187. Over 3 months of silence. You’re holding my money hostage. Release it immediately or I go public to @CoinDesk @Cointelegraph @CNBC @Bloomberg and others with everything.

@meantwobee Hi there, we are really sorry to hear about your experience so far. Could you please send us a private message so that we can assist you better?

@BitstampSupport I submitted verification documents on March 9 (Ticket #BIT-2327119) and followed up on March 18 but have received no response. It has been over two weeks. Please assist with my case.

@SekhNayon Hi there, we don't have any Telegram channels. You can contact our support team at support@bitstamp.net or send me a DM, and I'll assist you further.

@Bitstamp Good day team. Do you have any Telegram community for customer support or inquiry?

Stepping into spring with the week in crypto. #ThisWeekInCrypto

@JonathanTDobson Hi there. May I ask you to share your ticket number in the DMs, so I can check your case?

@Bitstamp Hi. Is #Bitstamp having #LiquidityIssues? My crypto has been #Inaccessible for at least 3 months already.

@ian3eee Hi there! Can you please send us your ticket number so we can look into this?

@Bitstamp beware of this app. They are locking thousands of accounts and not responding. Google them

@9310Grzegorz Please send us more info via DM.

@9310Grzegorz Hi there, please reach out to support@bitstamp.net so our team can look into this and assist you further.

@9310Grzegorz Please reply in the provided ticket as our team is waiting for you to reply there.

@BitstampSupport @BitstampSupport Hi,I already included my ticket number in the post.What additional details do you need?Support has given ZERO replies for over a month despite all documents sent and my funds are still locked with withdrawals blocked.Please explain and resolve this immediately!

@Money_Delgado Hi there! We're sorry to hear about this, can you perhaps send us a DM with more info so that we can look into it?

@mert @Bitstamp so why is my account still locked? I gave you everything you asked for. Its been months.

your CEX knows everything you have ever done onchain

@NatalieHarr21 Hi there. We're sorry to hear about your experience, we'll check if there are any updates.

@Bitstamp @BitstampSupport @RobinhoodApp Been waiting over 2 months for my deposit to be returned after account termination. No timeline, no updates, just generic replies!! I NEED MY MONEY

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@Wraithtrader1 Hi there! We've gotten back to you in the DMs. Please check it out.

@BitstampSupport Answer the fucking ticket

@computerhilfe5 Hi there! Can you please send us a DM with more info so that we can look into it?

@BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

@DonnaGlantz1 Hi there! May I ask you to share the ticket number in the DMs, so I can check your case?

@Bitstamp @LTP_primebroker After my account got disable… you asked me to submit my account details for refund , it’s over 4 days no money in my account

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@JonathanTDobson Hi there. May I ask you to share your ticket number in the DMs, so I can check your case?

@9155Rodri @Bitstamp @BitstampSupport I changed my address, and now my withdrawals are disabled for no reason.

@ZombieLoser94 Hi there! We're really sorry you feel this way. Unfortunately, we do not recognize the phone number from the call you posted. Please contact us via DM or email us at support@bitstamp.net, and we will assist you further.

@BitstampSupport Why would I want to continue to so business with a company that allows their employees to curse out customs for asking to close their accounts and to give us the customer our money back I am straight up suing the company

IF YOU HAVE AN ACCOUNT WITH @RobinhoodApp @AskRobinhood YOU NEED TO CLOSE IT THEY ARE TRYING TO STEAL YOUR MONEY AND FORCE YOU TO KEEP YOUR ACCOUNT OPEN I TRIED TO GET MY MONEY BACK AND CLOSE MY ACCOUNT AND THEY CURSED ME OUT

@ZombieLoser94 Hi there! I suggest you email support@bitstamp.net and our team will assist you further. If you wish to speak with us, please use one of the following phone numbers: (+44) 20 3868 9628 (UK) | (+1) 800 712 5702 (US) | (+65) 3105 1676 (SG) | (+352) 20 88 10 96 (other countries)

@BitstampSupport I didn't have a ticket number bc they didn't give me one they just used profanity and kept hanging up on me

@Petersmith12348 Hi there, please send us more info via DM, so we can check this.

@BitstampSupport @LoschCode @Bitstamp They doing the same thing to me at the moment. 2 weeks in nothing

I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.