Bitstamp Support by Robinhood

@dkcrypto13 Hi there, please send us more info via DM so we can look into this.

. @BitstampSupport you have my address, my wallets that I withdraw to and deposit from. I use hardly and other CEXs so if you cannot open a block explorer to see that most of my funds are used on DEXs to trade then I cannot help you. I don’t make an annual budget and then track where I went over and can tell you. I have been a customer of yours for over 10 years. Stop being idiotic or I will simply use Kraken. It’s absurd. YOU HAVE KNOWN ME FOR A DECADE. I already said in my interactions with support that I have sent my last message yet they come back asking the same questions (which they can answer on the block explorer themselves). I am not going back on that. You can now drop the Q&A or I will never trade with you again. Choice is yours.

We are right back here 18 months later. @bitstamp has all the info they need for my KYC-AML and yet they seem unable to simply open a blockexplorer to see where my funds went. Its not hard. You’ve known me for a decade plus…

@aburassen2 Hi there! Can you please send us a DM with more info so that we can check this?

@BitstampSupport Dear Complaints Team, I am following up on my complaint and account restriction. My account has been restricted for about one month, preventing me from selling or accessing my digital assets.

@zha_kh Hi there. Please send us a DM with more info so that we can look into this.

@Bitstamp Why are withdrawals blocked?

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@MiroKahanek Hi there, we're sorry to hear about this. We'll get back to you in your open ticket.

@msvinicius Hi there. We're sorry to hear about your experience. We'll check with them team and let you know about updates as soon as possible.

@Bitstamp 🚧 Day 9 without a real response from @Bitstamp on a missing deposit. Ticket #BIT-2360445 open since May 22nd. Every reply is the same copy-paste message. From now on I'll be documenting this publicly. #Bitstamp #MissingFunds

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@MarcoPrazeres Hi there. Please check the reply in the above-mentioned ticket. If you're still experiencing issues, please send us a DM.

@vladtenev you have to straight @BitstampSupport Crypto deposit is not working in Europe. I've deposited bitcoin in the account and can't touch it. And i have been waiting for a week now. BIT-2361348 That's unacceptable! For some reason can't login via pc.

@SparkyAyaka Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

@BitstampSupport Except if you need to withdraw your Crypto/Fiat. Unable for over 24 hours with other users in the UK as confirmation emails are not being sent out! 2FA is useless then.

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@cryptocoatch Hi there! If you are experiencing any specific issues, please email us at support@bitstamp.net

@Bitstamp does very becarefull avec ses voleurs reddit.com/r/BitstampOffi…

$PAXG is now available alongside many crypto perpetual futures like BTC, ETH, and SOL. Restrictions apply.

Hi there! When I mentioned the DMs, I was referring to sending us an inquiry to this X account via DM to ensure the confidentiality and protection of personal information. It will not be necessary to reiterate the entire explanation. Our complaints department will provide an explanation regarding how we can assist you shortly. This will be outlined in your complaint ticket.

@BitstampSupport 3)When you restore my access to the account where I have my legal money, I will communicate with you via internal chat. I do not have access yet and I will not open a new dispute so that I have to humbly explain the whole problem again.

Bitstamp by Robinhood is expanding integration with @talostrading to include derivatives trading (available to eligible clients in select jurisdictions). Institutional clients in select jurisdictions can now access spot and derivatives markets through a single Talos workflow, with streamlined routing and a unified view of positions. Direct access to deep liquidity, with support for more advanced trading strategies. We remain focused on reliability, transparency, and execution at scale.

@FX1000ren Hi there! Please contact us via DMs to avoid sharing any personal information, and we will provide further assistance.

@BitstampSupport Do you mean checking the internal chat when you arbitrarily revoked my account access? How do I log in there when you revoked my login details? As revenge for my public criticism! Really great approach to a client who has been with you since 2014

@FX1000ren Hi there! Please review your complaint ticket and respond to the latest message from our colleague. I will ensure that they are informed of your case and will await your response.

@osceolamo1948 @Bitstamp @talostrading Hi Frank, I have a similar experience and believe me, private communication leads nowhere.On the outside it looks like a solid approach but it is not. That the experts at #Bitstamp Do you have any information about my case yet? You've been handling $800 for 26 months #BIT-1919317

@osceolamo1948 Hi there, we're sorry to hear about your experience. Would you mind sending us a DM with more info so we can look into it?

@Bitstamp @talostrading The worst exchange experience I've every had. You'll find the process to withdraw/move your crypto OFF BITSTAMP unusually inconvenient and untimely.

@Aspenalps1 Hi there, please share your ticket number so I can check.

@murat1sen Hi there. We're sorry to hear about your experience so far, you will receive a reply in your complaints ticket shortly.

Hello @Bitstamp @RobinhoodApp, ​Still waiting 58 DAYS for my ETH deposit. Over 1,397 hours pending! (Ticket: COMPLAINT-42946) ​This is unacceptable. Platform failure is clear in the screenshot. Resolve this now! ​#Bitstamp #Robinhood #ETH #Crypto

@stef_mulder Hello! Can you please send us a DM with your ticket number so that we can look into this?

@NatalieHarr21 @Bitstamp After 120 days they open my account Within 60 days they locked it up again What a joke

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@B21limited Hi there! Please try messaging directly to us (Bitstamp Support account).

@Bitstamp I just tried it asked me to create passcode and my message failed.

🔍 Got questions or need help? Our dedicated Customer Support Team is just a click away! We're committed to making your Bitstamp experience seamless! 💬 Don't hesitate to contact us: bitstamp.net/customer-suppo…

@NatalieHarr21 We have responded to you in the DMs and in your complaint (#42187). Please check again.

@NatalieHarr21 Hi there! We've gotten back to you in the DMs. Please take a look.

@meantwobee Hi there, we are really sorry to hear about your experience so far. Could you please send us a private message so that we can assist you better?

@SekhNayon Hi there, we don't have any Telegram channels. You can contact our support team at support@bitstamp.net or send me a DM, and I'll assist you further.

@Bitstamp Good day team. Do you have any Telegram community for customer support or inquiry?

Stepping into spring with the week in crypto. #ThisWeekInCrypto