Eric DeMille

@LongosMarkets It won’t let me send a DM since I don’t have the blue check. Is there an email address I can use, or can you DM me and I’ll respond.

@EricDeMille Hi Eric, please send us a DM so we may best assist.

@LongosMarkets I’m trying to book a birthday cooking class for my daughter but haven’t heard back after submitting a party request here: longos.com/cooking-classe…

@CustomerH45577 Just followed.

@AirCanada this is what your agent in Mexico tells us when our flight gets cancelled. Zero responsibility, zero help. Can anyone help us?

@sherjan @SQSupport DM’d you

@SQSupport @EricDeMille 👀

Who is leading the restaurant vertical at @Square? Have 100+ locations of a single restaurant group we want to transition to a new POS.

If Trevor Lawrence throws 1+ regular season touchdown pass to Tim Tebow this season, we’ll buy every person who likes and retweets this tweet an NFL jersey of their choice. (Must be following us to claim)

Just turned off walnut going north on dynes. #spotsantaburlon

@Killaseason2525 Crushing loss. I looked at payout and it was at 95% on my bet at one point, thought they’d breeze by 162 no problem.

🚨 Sept 4th Plays: Cricket: - Australia ml (+100) 3U NBA and NHL should be coming later on let's cash

@LSPARKGlobal Salesforce Salesloft Sales navigator

Q9 What tools are useful to have to help your sales team reach peak performance? #SaaSChats #salesteam

@SalesGuyRem @singingsab @LSPARKGlobal the worst is when prospects don't know they're in a sales cycle.

Q7 A good salesperson will know how to qualify a lead -- why is this important and what does that look like in your organization? #SaaSChats #salesteam

@SalesGuyRem @singingsab @LSPARKGlobal I always tell my team to give prospects space, sometimes they follow up every day for a week. I tell them to set next steps on every call, if they miss it that ok because people are busy but confirm they're still interested in continuing to evaluate.

@LSPARKGlobal What pain are they experiencing that they want to fix? Are they missing something that our product can fix? The most important things is to ask the hard questions: has the customer agreed to everything we’ve discovered, assuming they’re on the same page that’s where we waste time

@LSPARKGlobal Good qualification helps my teams not waste time, time is the most valuable resource so we want to make sure we’re spending it in the right place. Our qualification is to understand why: why did they fill out a lead form, what triggered it?

@LSPARKGlobal Give everyone an equal opportunity to be successful: score account list to make sure they’re as fair as possible, the same amount of leads, etc. That way it’s an equal playing field for reps. It's hard to do but pays off.

Q6 How do you create friendly competition amongst your sales reps without cannibalizing team culture? #SaaSChats #salesteam

@growbetterhsfx @LSPARKGlobal everyone is a top performer when you interview them, I like to dig into something outside of work. Tell me something you've excelled at, how did you get to that point? I'm looking for people that were willing to put in the time it takes to be great at something.

@EricDeMille @LSPARKGlobal One caveat regarding "History of success" - make sure that success is in a similar "sales context". Sometimes reps could be top 1% in certain companies and then move and be mediocre. One typical one is a rep that moves from a large corp into an unknown startup. #saaschats

Q4 What should you look for in a sales-oriented team member? What skills or background is useful for them to have? #SaaSChats #salesteam

@LSPARKGlobal The easier the better, don’t overcomplicate it. I like the % of target you hit, the % of the compensation you get. Hit 65% get 65% of your variable. Accelerating over 100% gives people motivation to not take their foot off the gas.

Q5 How do you structure a compensation plan in the early days of building your sales team? #SaaSChats #salesteam

@LSPARKGlobal A great article on sales skills that can't be taught: salesforce.com/quotable/artic… Hire people who have those, the other stuff you can teach.

@LSPARKGlobal 4.Creative: people who can come up with solutions, not point out problems 5.Entrepreneurial spirit: Sales is like running your own company. 6. Competitive: Sales is a competition. With yourself, your teammates, and the industry as a whole

@LSPARKGlobal some amazing questions to access emotional intelligence from @CerebralSelling salesforce.com/quotable/artic…

@LSPARKGlobal It depends on what skills you're looking to access with the pen question, need to have a reason why you're asking it. some I like to ask are: Tell me the last thing you learned. how did you go about it? How do you avoid just “following or checking in” during a sales cycle?

Q3 What do you think of the “sell me this pen” question? What are your go-to questions to help showcase a candidate’s skills in an interview? #SaaSChats #salesteam