PCtmn

@247Blinds extremely frustrated and disappointed with my experience following purchase of two blinds. Only received 6 days ago and had problem with one blind which I have been trying to resolve for 3 days now. Phoning told no agent available, web chat 3 hour wait !

@British_Airways Angry does not come close to how you make us feel and great way to end a holiday on an incredible low !!!

@British_Airways what is happening with your company ?? Just checking in for my flight tomorrow, are you really attempting to place yourselves at the bottom of the pile, below the likes of Ryanair and Easy jet ?

@British_Airways Appreciate how challenging things are at the moment however it is frustrating that not able to speak with anyone.been trying to speak with exec club for 5 days to resolve simple issue.DM you and had response requesting info on Sunday, provided this and then nothing

We're experiencing high call volumes due to current disruption. To check the status of your flight go to ba.com or if you would like to refund/rebook, please log in to your booking online #BritishAirways

@British_Airways @British_Airways did as you asked and this morning took the option to talk to agent waited over an hour and a half but no agent forthcoming. Appreciate how busy you are but this is really poor reflection on BA 😡

@PCtmn Send us your booking reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Corry twitter.com/messages/compo…

@AmericanAir disappointing that you cancel our flight from San Juan and push us onto an alternative that means 3am check in !!!! And then to be told by @British_Airways that we can’t choose an alternative as a redemption flight. No evidence of customer care at all 😟

@AmericanAir @British_Airways tell me they can’t do anything as @AmericanAir needs to agree. @AmericanAir say only BA can change as they ticketed the flight #customerinthemiddle #frustrating

@PCtmn We've responded via DMs.

@AmericanAir @AmericanAir Have sent a DM with flight locator as requested. Would be really appreciative if there was an alternative option following this cancellation 🙏

@PCtmn We'd love to take a closer look at this! Pop on over to DMs with the record locatoer and we'll go from there.

@British_Airways yet again faced with flight changes, in fairness AA flight but booked through BA; and yet again the app and website shows ‘system issues’ when trying to rebook ! Phone call redirects to website 2 days now beyond frustrated with recent experience 😡

@British_Airways Thank you for your response. At what stage should I be worried that this case is lost ?

@PCtmn Hello, please be assured our Customer Relations team will be in touch with you as soon as they can. Turnaround times are longer than expected currently. We're unable to provide a time scale as every case is dealt with individually. Your patience is greatly appreciated. Soph

@British_Airways is it normal that we have waited over 7 weeks for a response to claim for expenses and compensation for flight which you cancelled after online check in less than 18 hours prior to departure? No joy when trying to contact you to find out progress of case

@Argos_Online shocking experience of your customer care dept and the policies which prevent them actually helping customers. Email to CEO !

@JennidomanDoman @StGeorgesTrust Fantastic news and so well deserved fingers crossed 🤞 for you xx

I am absolutely humbled and thrilled to have been shortlisted for this award amongst so many other amazing leaders across healthcare - but I could not do any of what I do without the support of our fabulous committed teams and the partnership working we have @StGeorgesTrust 🙏

@TVNSGH @BleasdaleRob @StGeorgesTrust @MedcardDivision @STPressure Really well done such an innovative approach to educating the team 👏👏

Marnham team won first place in the PUP board competition with their fantastic pressure ulcer prevention board. Congratulations Marnham! @TVNSGH @PCtmn @BleasdaleRob @StGeorgesTrust @MedcardDivision @STPressure

@kcs3344 Excellent @kcs3344 hoping it is a great success clearly lots of work in preparation 😉

@PCtmn apologies, my twitter skills ar not that great but now managed to tag you😅

In the making 🙂 save the dates! @falls_network @BrianwDolan @EndPJparalysis @GrzegorzDrozdz @PCtm @TVNSGH @StGeorgesTrust

@StGeorgesTrust @lorraine @LadyT365247 @GivingtoGeorges @reallorraine You look fabulous Lady T ! So proud of you ❤️

We were so proud to see nurse Toyin on @lorraine this morning! Toyin, better known as Lady T at St George's, was joined by TV presenter Mark Heyes and two NHS colleagues for a special programme ahead of #ThankYouDay on Sunday. 📺 Watch it again here: itv.com/hub/lorraine/1…

@eleramcintosh Wow well done !

The big day has arrived when our #msw Nurse of the year was presented with her award and gifts. Congratulations Roxanne, so well deserved.

@RezvaniArezou All true 👍👍 what a lovely message to receive

@StGeorgesTrust @BAME_HCA Congratulations Dee so deserved

Congratulations to Dee Kapfunde, deputy general manager for therapies, who has been shortlisted in the National Health and Care BAME awards. Dee has been shortlisted in the Inspiring Diversity and Inclusion Lead – Role model category. Well done Dee!

@NadineDorries @mariecurieuk Thank you, the measures to keep all safe have made saying goodbye and dealing with the grief of losing loved ones so difficult for so many.

I'm acutely aware of the complexity of grief experienced over the last year, and know necessary social restrictions have made it difficult to say goodbye. I'll be observing a minute’s silence at midday & want to thank @mariecurieuk for the opportunity to reflect #DayOfReflection