Peta

Not small -waiting for several important calls, can't make or receive calls -, not good enough down since 1400 at least

Our organisations are socio-technical systems. Very often in our improvement efforts we over-focus on the technical (strategies, priorities, processes, methods, metrics) & under-focus on the socio (collaboration, agency, relationships, culture). We have to work with both: - Use systems to organise tasks AND rely on relationships to help motivate people. - Create processes for consistency AND foster trust to handle the unexpected. - Develop policies for accountability AND lean on connection to build engagement & belonging: nateschloesser.medium.com/people-over-pr…. By @nateschloesser. Graphic via @junek.

Stunning as individual pieces, sensational as a trio. Visitors catching an early glimpse of these artworks by @anniebelcourt were awestruck how Annie’s marks conveyed the movement of the waves, ‘I feel I can hear them’. Machlud I, II & III online here: lifefullcolour.co.uk/collections/co…

@AnnWorkm05 Oh Anne -so pleased for you -so well deserved, and you look gorgeous! What a fabulous achievement 😁😁

So this happened today❤️🎖️feel so honoured ❤️Social Care & Health

If you want to know how much a hospital values women, look at the condition and appearance of its labor and delivery suite and then compare it to the orthopedic wing. You’ll know immediately.

Health is not just an individual medical issue; it is a social and political issue. This implies that the health of the population improves as a result of collective, not individual, action. Consequently, improving health is about building communities, rather than just providing directions, referrals, or linking individuals to activities or projects. Feeling connected to one's neighborhood, having a strong community and community control are essential drivers for overall well-being. Therefore, there is a need for much more emphasis on the importance of and investment in community life👇

We want to build a strong, positive organisational culture, based on values. Leaders often set out abstract absolute positives as organisational values (integrity, respect, trust etc) but these don't drive the day-to-day decision-making (& therefore the behaviour) of the people at work. Therefore, they have no impact on the actual culture. @ErinMeyerINSEAD has undertaken research on organisational culture for two decades & suggests six actions for making values-based culture come alive: 1) Build your culture based on real-world dilemmas: identify the tough dilemmas that people routinely face and clearly state how they should be resolved, in line with the stated values. 2) Move your culture from abstraction to action: “dilemma-test” your values to determine if they are actionable enough to be useful in real decision-making situations. 3) Paint your culture in full colour: articulate your desired culture using concrete, colourful images to get the values to stick. 4) Recruit people whose values fit: “bad” behaviour is contagious. 5) Let culture drive strategy: identify your strategic objective & use dilemmas so people understand what decisions they should be making to move the organisation in the right direction. 6) Don’t be a “values” purist: Identify dilemmas in which your stated values do not apply. hbr.org/2024/07/build-… Graphic by @julianstodd

@HelenBevan This 👏

Why do quantified performance targets/quality standards frequently fail to deliver their goals? Three core contributing concepts: 1) Goodhart’s Law: “When a metric becomes a target, it ceases to be a good metric". 2) Campbell's Law: “The more any quantitative social indicator is used for social decision-making, the more subject it will be to corruption pressures & the more apt it will be to distort & corrupt the social processes it is intended to monitor". 3) The Cobra Effect: "Incentives can have undesired & unintended results, potentially harming the very thing that they were intending to improve". In order to mitigate for these three, we need to: - regularly revisit the aim - diversify the metrics (& introduce balancing measures) - choose metrics that are as close to the aim as possible - use qualitative as well as quantitative indicators - make it easier & more rewarding to improve the system rather than game it psychsafety.co.uk/goodharts-law-…. By @tom_geraghty (sign up for his weekly newsletter - it's a "must-read"). Graphics by @sketchplanator & @xkcd.

There is no "them" and "us"; there is only "us." Let's work together towards a more community- centred future. youtube.com/shorts/NFy2PqM…

@mcrlco @TheMJAwards @ManCityCouncil Well done Bernie! 😃😃

Huge congratulations to our amazing Director of Adult Social Services Bernie Enright on winning @TheMJAwards Corporate Director of the Year award! 🏆💙 What a fantastic achievement! Everyone at the LCO is so proud of you. GO BERNIE! 🥳🎉🎊🙌 #MJAwards #WeAreCommunity

Adult Community Services at the @MidYorkshireNHS Celebrating Excellence Awards Night. Fantastic night honouring inspiring people! Warm congratulations to our very own Katie Bird for being shortlisted for EDI Award 🎊🎉 #MYCE24 @PETASTROSS @ACS_CHodgson_MY @MidYorksTherapy

Hi Berna, thanks for sharing. I recently visited John in Chicago, and we were reminiscing about the five-day conversation in 2013 that surfaced the material for that book. In 2022, we wrote a book together that is intended to be a companion to residents who want to build their local communities from the inside out.

Looking forward to sunnier days? We’re bringing you sunshine memories to hold all year round with 10 of @jill_artist favourite original paintings. On SALE with up to £150 off ahead of her new show launching 4th May. Pop in to Celf Palas or buy online: lifefullcolour.co.uk/collections/ji…

My job over the last 40 years has been writing strategies. Depressingly none of them have worked. Not a single one 😐 What has worked are the compelling stories about a place, a partnership & the people. We can waste so much time on pointless documents that people can’t remember.

The colours of Spring ❤️

@MidYorksSGTeam @MidYorkshireNHS @NazKhan23069493 @myttacd @MYQualityImpro1 @RyClay84 Great work and would be great to talk to you about how we can support your work through and with our community teams

Walls full of glorious artworks to enjoy. See you in #Caernarfon 👩‍🎨 Back open tomorrow bringing new artworks for our next @LifeFullColour1 exhibition! #CelfPalas #OriginalArt #WelshArt

Deep in the stunning Albanian Alps reflecting on #life ! We so needed this 3 weeks of #timeout ! @siwarry

I'm delighted to be running an open course for professionals in health, social work, policing, housing, sports and local govt. who want to move towards more community-centred practice. Come join me on 19th April. Book your place here: communityrenewal.learnworlds.com/course/opendis…