Petco

@KarmaLovesGumbo Thanks for sharing this. We’re sorry for the inconvenience caused by the early grooming closure at our St. Paul, Highland Park location. We appreciate your feedback and will take note of it as we work to improve future experiences.

@Petco St Paul, Highland Park: please have a text message service that I can sign up for that lets me know when you deviate from normal hours so I don’t make the drive for no reason.

@HBhwvg1 Thanks for bringing this to our attention. Kindly send us a DM with additional info, so we can look into this.

@Petco you need to change your size measurements for your jackets. I bought one based on the measurements. Despite my dog being 1-2” under the max sizing, he still doesn’t fit. I called the store and they won’t return. $90 wasted.

@TheeHustleHouse we support her weird little routine completely 😂

This makes me laugh every time we go to @Petco @KodaVonHustle loves to smell whatever this stuff is and rub her body on it 😆 makes me laugh so hard every time.

@DebbieDPrincess What a productive trip. They look wonderful!💖

@Petco both cats tired out they went on a trip to Petco to get their vaccination so they’re good for three years. They look so happy 😄

@LSwifty68 We appreciate you bringing this to our attention, Lisa. Your feedback is important to us and will be shared with our team for further review.

@Petco the new plastic tubs for wax worms are impossible to open. A knife is necessary and eventually had to cut the lid off. Please make these openable 🙂 Thx

@Barbiebotox Thanks for reaching out and we're here to help. Kindly send us a DM with your full name, phone number, and email address, so we can look into this.

@Petco I’ve been trying to get my dog’s medical records from Vetco for weeks now. Apparently it was reported to the county that he had a yearly rabies vaccine when he had the 3 year. The system simply doesn’t send the records. How can I get them?

@autumntriesugc he knew exactly where he was going 😍

Come with us to @Petco #ugc #ugccreator

@Phxguy4 We appreciate you bringing this to our attention. Could you kindly send us a DM with more information, so we can look into this further? twitter.com/messages/compo…

@Petco sucks!!! I have been ordering from these assholes for years through Petco easy pay, I moved & accidentally ordered and didn’t change the address, I called w/in 5 mins of placing order, I was told no biggie, they changed the address & w/in 48 hrs should ship to correct 1/

@BambolaCarbone Thank you for letting us know, Emily. We understand your concern, and we'd like to investigate it further. Please send us a DM with more information so we can look into this.

@RachelDecosta Hi Rachel, we appreciate you sharing your experience with us. We’d like to learn more, please send us a DM with the details so we can take a closer look. twitter.com/messages/compo…

@Petco we visited our local store as we always do on west warms springs rd and Durango in Las Vegas, NV. You guys really disappointed us. My husband and I have had a well established turtle and fish tank for over 3 years, and we’ve always added fish without any issues.

@yamileh Hi Yam. Petco Mexico operates independently from Petco U.S., so we’re unable to access their systems or assist with matters related to their stores or services. For support, we recommend contacting their team directly at 01 800 32 73826 or info@petco.com.mx.

Oye, @Petco, te UUUURGE mejorar tus comunicaciones. 5 mails que, además, no dicen nada diferente, para UN pedido programado. Con que me avises que ya está listo, es suficiente.

@jtrothrock76 We’re sorry to hear this has been happening and understand how frustrating it must be. To help us investigate further, please send us a DM with your full name, contact number, email address, order number, a screenshot of the error, and the store location you’re referring to.

@Petco really getting tired of ordering food that shows in stock online only to get an email later stating the item is out of stock. Seemingly it's consistently the same store. Over a dozen times easily recently. Been ordering more from competitors because of it, including now.

@MandyGerseygal Thanks for reaching out. For your safety, we recommend removing your phone number and email from your comment to avoid potential fraud, we suggest sending it through DM, so we can raise this matter to our team. twitter.com/messages/compo…

@Petco Once again I’ve spent over 1 hour on the phone with the call center in the Philippines trying to resolve my problem with Vet Quinlan at Vetco in Petco in Tom’s River NJ..For a 900 million dollar company it would be nice to speak to someone in the United States ..🇺🇸 I’ve called over 12 times now.. All the veterinarians at Petco are kind ..But Quinlan won’t allow the pet parent in the room while they get its shots..Why? I’ve never dealt with that ever at Petco..That is not normal and you’re stressing out the pets and pet parent too.. The-obnoxious vet wanted to put a muzzle on my elderly dog for his yearly shots and didn’t want me in the room while she gave the shots to my two dogs ..Vet Quinlan put in the comments section my one dog Ziggy is banned..Because I refused the muzzle on a 9 year old blind Terrier..I’ve been a customer for over 15 years getting my 4 dogs their yearly shots and never had a problem until this mean Vet Quinlan…@Petco

@DebSouth Hi Debbie. We appreciate you bringing this to our attention. Please send us a DM with your email address and mobile number so we can assist you further. twitter.com/messages/compo…

@Petco If you have Vital Care Premier, check your receipts. This is not 20% off litter. I bought 2 bags of the same litter.

@barrymccreary1 The health and wellness of pets is always our top priority, and we appreciate you bringing this to our attention. Please share with us the date of your visit, and we will share this with our leadership. twitter.com/messages/compo…

@Petco This at your store in Aramingo Philadelphia pa. This is way too many geckos together at way too many stages. There is no hide with them. This borders on animal abuse. Y’all have all the proper equipment to take care of them and you keep them like this.

@TardiffEpilep Hi. Please send us a DM with your full name, phone number, email, and a screenshot of the message you’re receiving so we can further assist. twitter.com/messages/compo…

@petco Why is your stupid website not working? Are you trying to keep me from using my points? I'm pretty much done with your nonsense.

@bettyboop7732 We appreciate your message. Thanks again.

@Petco Message sent, thank you

@Petco Vetco customer service told me to call a store who told me to call another store who told me to call a different customer service number who told me a manager would call me in 15 minutes who still hasn’t called six 6 later. Still no help with an illegitimate prescription.

@ExiledGrogu The health and wellness of pets is always our top priority and a responsibility we take very seriously. Kindly send us a DM with your date of visit and exact store location, so we can look into this. twitter.com/messages/compo…

@Petco These poor lizards at one of your locations are showing signs of tail rot and SEVERE stuck shed on their feet and tails. I have complained once a few weeks ago, such a shame to see that nothing has been done for these poor animals since then.