Petco

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Petco

@Petco

It’s our goal to help pets lead full, rewarding lives. That’s why we’re revolutionizing the way the industry thinks about pet wellbeing. https://t.co/waXVvsLYvB

Katılım Kasım 2008
4.8K Takip Edilen174.2K Takipçiler
Petco
Petco@Petco·
@DJGeneeous this is the real starting lineup 🙌
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Petco
Petco@Petco·
@ztalpnielk We love to hear this! Thank you for sharing such high praise. We'll make sure she and her team get the recognition they deserve!✨
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ztalpnielk
ztalpnielk@ztalpnielk·
@Petco Ariel is a superlative Vet Asst store #3741. Clone her!
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Petco
Petco@Petco·
@kimbesen We’re sorry to hear about the loss of your dog, Kim. Please send us a DM with your Vital Care number, email, and phone number so our team can assist you further. twitter.com/messages/compo…
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Kim Besen🕆
Kim Besen🕆@kimbesen·
@Petco my dog fuck8ng died and I can't cancel the subscription. Why are you making me go through this? I just need to cancel the shipment. Why are you making this so difficult?
Pasadena, CA 🇺🇸 English
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Petco
Petco@Petco·
@BabyyKrist We’re sorry to hear about the mix-up, and we want to make this right. Please send us a DM with your order number, email, and phone number so we can assist you further. twitter.com/messages/compo…
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krist
krist@BabyyKrist·
@Petco This is ridiculous. I have used your repeat delivery service consistently since 2022 and you sent me the wrong item on my last order and won’t further investigate. Now I’m out money for YOUR mistake and your company won’t rectify it.
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Petco
Petco@Petco·
@YEP4Rights We take concerns like this very seriously and would like to look into what happened. Please send us a DM with your name, email address, and phone number so our team can review this further and follow up with you directly
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Chelsea Maldonado
Chelsea Maldonado@YEP4Rights·
@Petco is this how your veterinary staff are supposed to bring up euthanasia, without the customer asking for it, followed by a big smiley face? Horrific experience at Atlanta Edgewood Vetco after multiple wrong dx'es.
Chelsea Maldonado tweet media
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Mother Of Kittens
Mother Of Kittens@Meg_Targaryen·
When your new puppy is NOT having the rain, you run to @Petco for a raincoat!
Mother Of Kittens tweet media
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Petco
Petco@Petco·
@Mike_K_Miller We're sorry to hear that you're unhappy with your dogs' recent groom. We do have a 100% satisfaction guarantee and recommend reaching out to the store leader so we can make things right. You can find the number to call the store here: spr.ly/6014B8Hw5j.
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Mike Miller
Mike Miller@Mike_K_Miller·
Paid @Petco $98.99 today for Bath and Shed Release grooming package. What I got: no actual brushing (groomer said 'skin irritated'), no Holiday Bandana add-on, and a report card that marks Skin & Coat as HEALTHY in the same document. Pick a story.
Mike Miller tweet media
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Petco
Petco@Petco·
@FeerOvandoo Thank you for bringing this to our attention. It appears that this inquiry is related to Petco Mexico. We are Petco in the U.S., but you may contact their team directly at 01 800 32 73826 or info@petco.com.mx for further assistance.
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MF Ovando
MF Ovando@FeerOvandoo·
Pésimo servicio el de @Petco @PetcoMexico en atención a sus clientes el día 29 abril hice una compra en la app y nunca se hizo el pedido, si me cobraron el producto, reporte con mi banco quien confirmó la transacción, Petco sin solución hasta le fecha @Profeco @AtencionProfeco
MF Ovando tweet mediaMF Ovando tweet mediaMF Ovando tweet media
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Petco
Petco@Petco·
@kwilson5625 Thanks for bringing this to our attention. Kindly send us a DM with your date of your visit, so we can further look into this.
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Katydid
Katydid@kwilson5625·
@Petco Thumbs up to the folks at your McClintock and Guadalupe store in Tempe, AZ for changing the location of the Whole hearted canned cat food to floor level. Love crawling around on the floor to pick out cat food. 🙄
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Petco
Petco@Petco·
@KluhRealEstate We regret hearing about your experience. That’s definitely not the level of service we want for you or your pup. We’d like to help get this sorted as quickly as possible, so please send us a DM with more details about your concern, so we can assist.
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Petco
Petco@Petco·
@mensajecontexto Thank you for reaching out. We do not speak Spanish, however, we are using automated translation to best assist. Please send us a DM with your location, so we can look into this.
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mensaje.contexto
mensaje.contexto@mensajecontexto·
@PetcoMexico @Petco por favor ayúdenme, mi perrito necesita el Wholehearted salmón hidrolizado pero que no sea del lote de vcv, ese lote le causó daño. Por favor traigan todavía importado porque el cambio a nacional no salió bien. Por lo menos mientras aprenden a hacerlo
mensaje.contexto tweet media
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Ellen™
Ellen™@MzJonez24·
I want to cancel my monthly subscription for but your Customer service rep is telling me I can't. What's the deal with that @Petco
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Petco
Petco@Petco·
@sozoliving Thank you for bringing this to our attention, we're sorry to hear about your experience and we want to make this right. Please share your full name, email address, mobile phone number, and order number so we can assist you. twitter.com/messages/compo…
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Sozo For Life
Sozo For Life@sozoliving·
@CapitalOne @Petco Called @petco support back, but the offshore agent read scripts and completely refused to transfer me to a supervisor. Your system loop is broken, you have the merchandise, and you are trying to double charge me. Fix this glitch and give me my original money back NOW! (3/3)
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Sozo For Life
Sozo For Life@sozoliving·
Ordered a fish tank from @Petco online. Delivered, but system stuck on "not delivered." Took it to store to return. Register blocked it. Manager called support, agent lied and said it was fixed and I’d get a refund email confirmation in 15 mins. Left tank there.
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William Aaron Hicks
William Aaron Hicks@wmahicks·
@Petco I filed a complaint with @nycgov. This is total disregard for animal welfare. Die offs of this magnitude don’t happen in an instant, and the smell indicates the fish have been dead for a while. It is appalling the retail team hasn’t removed the dead fish and drained the tank.
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William Aaron Hicks
William Aaron Hicks@wmahicks·
@Petco these images were taken on Tue 05/12/26 2:30/3PM at the 1280 Lexington Ave NYC. Even by typical metrics of disregard for animal welfare customers expect from your stores, this is lot. EVERY FISH DEAD, the smell of rot in the vicinity unmistakable. #goldfish #petabuse
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Petco
Petco@Petco·
@KBtheFirst Thank you for bringing this to our attention. Please send us a DM with further details, so we can look into this.
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Kathryn Brandt
Kathryn Brandt@KBtheFirst·
My oh my is @petco a disaster to order on line. I'm trying to return something and this is a disaster. Finally got a customer service agent who said my looking up the item number was taking too long (5 seconds) and dumped me
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