Petco
81.4K posts

Petco
@Petco
It’s our goal to help pets lead full, rewarding lives. That’s why we’re revolutionizing the way the industry thinks about pet wellbeing. https://t.co/waXVvsLYvB
Katılım Kasım 2008
4.8K Takip Edilen174.2K Takipçiler

@ztalpnielk We love to hear this! Thank you for sharing such high praise. We'll make sure she and her team get the recognition they deserve!✨
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@kimbesen We’re sorry to hear about the loss of your dog, Kim. Please send us a DM with your Vital Care number, email, and phone number so our team can assist you further. twitter.com/messages/compo…
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@Petco my dog fuck8ng died and I can't cancel the subscription. Why are you making me go through this? I just need to cancel the shipment. Why are you making this so difficult?
Pasadena, CA 🇺🇸 English

@BabyyKrist We’re sorry to hear about the mix-up, and we want to make this right. Please send us a DM with your order number, email, and phone number so we can assist you further. twitter.com/messages/compo…
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@YEP4Rights We take concerns like this very seriously and would like to look into what happened. Please send us a DM with your name, email address, and phone number so our team can review this further and follow up with you directly
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@Petco is this how your veterinary staff are supposed to bring up euthanasia, without the customer asking for it, followed by a big smiley face? Horrific experience at Atlanta Edgewood Vetco after multiple wrong dx'es.

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@Mike_K_Miller We're sorry to hear that you're unhappy with your dogs' recent groom. We do have a 100% satisfaction guarantee and recommend reaching out to the store leader so we can make things right. You can find the number to call the store here: spr.ly/6014B8Hw5j.
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Paid @Petco $98.99 today for Bath and Shed Release grooming package. What I got: no actual brushing (groomer said 'skin irritated'), no Holiday Bandana add-on, and a report card that marks Skin & Coat as HEALTHY in the same document. Pick a story.

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@ReneeHi03416575 Thank you for reaching out, you can find our latest online deals here: spr.ly/6010BBAQ24.
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@FeerOvandoo Thank you for bringing this to our attention. It appears that this inquiry is related to Petco Mexico. We are Petco in the U.S., but you may contact their team directly at 01 800 32 73826 or info@petco.com.mx for further assistance.
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Pésimo servicio el de @Petco @PetcoMexico en atención a sus clientes el día 29 abril hice una compra en la app y nunca se hizo el pedido, si me cobraron el producto, reporte con mi banco quien confirmó la transacción, Petco sin solución hasta le fecha @Profeco @AtencionProfeco



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@paul98547515 Thanks for bringing this to our attention. Kindly send us a DM with more information, so we can further assist. twitter.com/messages/compo…
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@kwilson5625 Thanks for bringing this to our attention. Kindly send us a DM with your date of your visit, so we can further look into this.
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@KluhRealEstate We regret hearing about your experience. That’s definitely not the level of service we want for you or your pup. We’d like to help get this sorted as quickly as possible, so please send us a DM with more details about your concern, so we can assist.
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@Petco @PetcoHelp your app won't recognize your OWN Culver City Vetco clinic, so my dog's NexGard Rx written by YOUR doctor is being canceled. Call center no help & you removed email contact, so I can't even send the proof. #VitalCareMemberIgnored. Fix this. #Petco #Vetco
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@mensajecontexto Thank you for reaching out. We do not speak Spanish, however, we are using automated translation to best assist. Please send us a DM with your location, so we can look into this.
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@PetcoMexico @Petco por favor ayúdenme, mi perrito necesita el Wholehearted salmón hidrolizado pero que no sea del lote de vcv, ese lote le causó daño.
Por favor traigan todavía importado porque el cambio a nacional no salió bien. Por lo menos mientras aprenden a hacerlo

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@MzJonez24 Thanks for reaching out to us, Ellen. Please DM us with more information, so we can help you further. twitter.com/messages/compo…
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@sozoliving Thank you for bringing this to our attention, we're sorry to hear about your experience and we want to make this right. Please share your full name, email address, mobile phone number, and order number so we can assist you. twitter.com/messages/compo…
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@CapitalOne @Petco Called @petco support back, but the offshore agent read scripts and completely refused to transfer me to a supervisor. Your system loop is broken, you have the merchandise, and you are trying to double charge me. Fix this glitch and give me my original money back NOW! (3/3)
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Ordered a fish tank from @Petco online. Delivered, but system stuck on "not delivered." Took it to store to return. Register blocked it. Manager called support, agent lied and said it was fixed and I’d get a refund email confirmation in 15 mins. Left tank there.
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Hey, Scout! I got a mini-me frum @wonderbeagmurph n @LolaPatolla fur muh 5th birthday taday!
Oh, great. Just what we's need. Anuffer youse, Boyo.
Yep! Happy birthday mail frum @Cheesecake7777 too! Da Beagle Daddy Guy sayed I get ta go ta @Petco later.



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@wmahicks Thanks for the additional information. We'll share this also to our team. twitter.com/messages/compo…
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@KBtheFirst Thank you for bringing this to our attention. Please send us a DM with further details, so we can look into this.
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My oh my is @petco a disaster to order on line. I'm trying to return something and this is a disaster. Finally got a customer service agent who said my looking up the item number was taking too long (5 seconds) and dumped me
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