Intuit QuickBooks

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@kennyg3208 @QBCares I’ve received your DM and can continue working on the issue within the mobile app with you there. x.com/messages/compo…

Your app doesn’t work. I just subscribed and submitted my first receipt and it’s no where to be found on my account. I’m on the phone with your customer support and they have no idea. I’m an engineer and I have a lot of family that works for the government and are lawyers. We will come after you for selling us a product that doesn’t work! Please get this fixed asap and I don’t want to hear oh send us a message or a customer support will call you!

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@chocolatecuban I'd like to see what I can do to help improve your experience. If you could share some details about your issue with me through a DM, I'll be glad to take a look into what's golng on. x.com/messages/compo…

CSR and Supervisors at @QuickBooks do not have the necessary knowledge to help customers. Prove me wrong!. Over 2 hrs on the phone & they didn't know how to fix it. #intuit #accountant #money #lackofknowledge

@sallybrownAL @QBCares I want to make sure you get in touch with the right person, Sally. Can you send me a DM and let me know what you need help with so I can point you to the correct contact? ^Kailyn x.com/messages/compo…

@QuickBooks PLEASE tell me how to speak with someone in *QBO SALES* that is U.S. or North America based ??? 4 reps now cannot speak English. They confirm in Philippines. One in such LOUD call center neither of us could hear. HELP. Trying to buy from you. #Frustrated @QBCares

@shanemilburn Dark Mode is a feature our developers tested previously, so it could make a return in the future. I'd recommend keeping an eye on our "What's New" page, as any new or returning features will be announced here: quickbooks.intuit.com/online/whats-n… ^Alura x.com/messages/compo…

Hey @QuickBooks for the love of god please enable Dark Mode in QBO web and mobile! The white everywhere is absolutely blinding.

@TheJoshBe If you still need assistance with your QuickBooks, please feel free to send us a DM. ^Alura x.com/messages/compo…

Well, this explains why @Quickbooks is turning into garbage in the last 2 years.

@TheJoshBe I'm here to investigate any issues you've had with QuickBooks. When you have a moment, send me a DM and I'll start looking into this right away. ^Alura x.com/messages/compo…

@QuickBooks THE QUALITY OF YOUR PROGRAM HAS SIGNIFICANTLY DECLINED IN THE PAST 2 YEARS.

@gr8tsworld In that case, please feel free to reach out to me if you need any assistance after the call. I'm always here to help. ^Alura x.com/messages/compo…

@QuickBooks Already in contact with you all, but problem is still not being resolved.

Over 6 months and counting that @QuickBooks has been "working" on a big issue we have been having with our account. Still no improvement. If you are looking for accounting software use someone else. #smallbusiness #accounting #quickbooks #software

@Sukh44059059 @QBCares I'm here to help in any way I can. Let's continue our conversation in DM. That way, your information stays private and secure. ^Timmi

@QuickBooks @QBCares The problem is the your backend team were dealing with this at the beginning of January and the amendments provided last week were wrong and yet your backend team cannot bothered to get in touch with me. Shocking customer service

@QBCares I’ve been contacting QB payroll support in the USA regarding some amendments which QB did which were wrong. I’ve asked for these to be correct and have had no response !! This is becoming a huge issue

@Sukh44059059 @QBCares I’d like to take a closer look at the amendments issue. When you have a moment, please send a DM and we’ll continue assisting you there. For your privacy and security, please don’t share any account details publicly. x.com/messages/compo…

@CaughtKnife I want to assure you that I'm a real person here to help you through the process of transitioning your data. If you have any questions or need assistance, feel free to send me a direct message, and I’ll respond promptly to assist you. x.com/messages/compo…

@QuickBooks your convoluted system is insane. Self employed to simple start data won’t transfer and then you make customers pay for another app to migrate data. What a joke.

@EndriTolka I’ll be sure to pass along your feedback regarding the pop‑up ads you mentioned. If you need assistance navigating QuickBooks, please don’t hesitate to send a DM. x.com/messages/compo…

Hey @QuickBooks your new online design is awful. To get to the "Bills" page I have to click out of 4 things I don't want, that you're pushing me to try. It's delaying the page loading by seconds. I just want to see what I owe not try your AI. This is awful UX

@fenrushak I'd like the chance to help you here. When you have time, please DM me directly. I'll be on the lookout for your message. x.com/messages/compo…

"I'm sorry son, I would really like to be a good dad, and help you, but these assholes at @QuickBooks continuously give me the runaround for 87 minutes, and counting, and not ONE of the five operators passed along so much as my NAME to the next operator, I'? Sorry son"

@althingprincess I've passed along your feedback about the AI features, and I'm here to help if anything else comes up. ^Sean x.com/messages/compo…

@QuickBooks I don't want AI. If I want AI, I would pay extra for it.

@QuickBooks why force us into AI, when your basic functions seem to be less and less useful? For instance, I have now deleted memorized functions, as it only leads to duplicates, as it cannot seem to match them. Less and less functionality, changes just for the sake of change.

I appreciate you sharing your feedback with us, and I want to make sure this is considered in future updates. I've forwarded your concerns about Intuit Intelligence and our UI to our team for further review. If you have any other concerns, please feel free to send me a DM. ^Alura x.com/messages/compo…

@QuickBooks Everything related to you, "Intuit Intelligence" is a nightmare, a bunch of recommendations not required, you can't turn this off. The usable UI is reduced to less than 50% of the screen for your non-requested recommendation and additional menus, which makes no sense.

of every SaaS tool you use, which do you think has a 10/10 user interface?

@EndriTolka I'll be sure to share your feedback about your experience with our developers. In the meantime, I'd love to show you the benefits of our new AI assistant with other features in your Online account if you'd like. x.com/messages/compo…

@WeeklyReg_Call It sounds like you've been going through some challenges with your QuickBooks account.  I'd love to look further into how I can help make your experience better. Would you mind sharing more details with me in the direct message link below? x.com/messages/compo…

We’re officially renaming @QuickBooks to Worthless Books. 49 days. 32 charges. Still no deposits. Small businesses are not your float account. Fix it.

@WeeklyReg_Call It sounds like you've been going through some challenges with your QuickBooks account.  I'd love to look further into how I can help make your experience better. Would you mind sharing more details with me in the direct message link below? x.com/messages/compo…

45 days. 32 charges. Zero notice. @QuickBooks quietly holding deposits that belong to our business isn’t “processing.” It’s holding our money hostage.

@WeeklyReg_Call I want to make sure you get assistance with your hold case. If you could send me a DM, I'll review your account and point you in the right direction. ^Alura x.com/messages/compo…