Intuit QuickBooks

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@emagutu @QBCares Are you able to click on our username and visit our page and send a message that way?

@QuickBooks @QBCares @QuickBooks All the links provided in DM require me to log in before posting, which I can't do without being able to reset my credentials/ receive the OTP. Please advise. I need to update my credit card details to pay for my subscription.

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@Lil_Calf I'll do my best to help you take care of the issues you're having with Square transactions in QuickBooks. Let's connect in a DM so I can gather more info about the specific challenges you're facing. ^Rikki x.com/messages/compo…

@quickbooks it’s been months. The migration of your system with @Square has been a nightmare. How many times do we have to reach out to both of you to fix this?? Even your second tier help is not able to help us, Quickbooks. This is bad business.

@GroomersOnTheGo I wanted to check in to see if you're still having trouble with adding expenses. If you need me, please don't hesitate to send me a message. ^Timmi x.com/messages/compo…

@GroomersOnTheGo I'd like to learn more about what changes have been causing you trouble in the app. If you'd like to talk, please send me a DM anytime. ^Timmi x.com/messages/compo…

@QuickBooks the changes made to the mobile application are difficult to use. Adding expenses is confusing and does not use my accounts effectively. Bad, bad

@anklebre4k3r Let me see why this loading screen is hanging for you. So I can take a closer look, could you please send me a DM? ^Timmi x.com/messages/compo…

@QuickBooks can we please fix this loading screen of DOOM!! haven’t been able to sign in for 2 weeks now!!

@emagutu I see you sent me a DM about this login issue. If you could follow up with me there, I'll make sure this is looked into. ^Alura

@QuickBooks @QBCares @QuickBooks @QBCares Please help me.

@emagutu I'd be happy to help with any login issues you've encountered. I've received your DM and will continue working with you there. ^Alura

@QuickBooks @QBCares Hi, I am unable to access my account as the OTP never reaches me. Can you please assist? I got some links from support but they all require me to log in first. My credit card needs to be updated and I can't do this without being able to reset my credentials.

@OriGoldman I want to be sure the issues you're seeing with invoicing are resolved. When you have time, feel free to DM me directly. I'll be on the lookout for your message. x.com/messages/compo…

The only reliable feature of @QuickBooks QBO was recurring invoices. Now, users need to either buy or build their own custom recurring-invoicing solution. If you have recurring invoices that were supposed to fire after 4/1/26, go check them, some are broken.

I'd be happy to take a look at your case and see if there are any updates available on your Refund. To keep your account secure, please remove your case number and any information that may be sensitive to your account. When you have a moment, please DM me to get started. x.com/messages/compo…

@QuickBooks @Intuit Over a year, 3 case numbers, and still no billing specialist assigned to a $4,670.68 refund request. New case: #15161540961. Can someone from Executive Escalations take ownership and provide a resolution timeline?

@RoEYckFSets I'm happy to look into this for you and provide some clarification. Please send me a DM and I'll work with you there. ^Kiera x.com/messages/compo…

@QuickBooks can you tell me a way to stop this date restriction on the manual banking match screen? It's really annoying with my 4-month billing cycle having to set a custom date range for every transaction.

@taylor_smb The security of your account is my top priority. So I can start addressing this right away, can you please send me a DM? ^Timmi x.com/messages/compo…

So here I am 36 hours into an active hostile takeover of my Quickbooks account by a hacker. @QuickBooks - how many reps do I need to speak to in order for someone to actually assist me regain control of my account?

@Jaffa374 Please send over a DM with more details on this issue, and I'll make sure it gets looked into. As a reminder, please don't share your account information publicly. ^Kiera x.com/messages/compo…

@QuickBooks Ticket 15159256227. Open for over a month due to a botched upgrade to a higher tier on your end, responses from the SD are taking weeks to come back, useless suggestions coming back to us, had enough. Can we get this escalated? I dont know how else to escalate this

@RoEYckFSets I hear you, and I've passed your feedback on to my team. Please send me a DM if you need help with anything else. ^Jack x.com/messages/compo…

@QuickBooks Why the hell are you spamming advertising at me on my Bank Transactions screen? I feel like I'm using a free-tier news site or something rather than a premium business tool! If I wanted a loan, I'd look for one - have some bloody respect for your customers please.

@milsma Sure! For more information about how federal holidays affect direct deposits, you can visit this link: quickbooks.intuit.com/learn-support/… . In short, the delay is due to financial institutions not being open to process deposits on federal holidays.

@QuickBooks Why does it need to be a private DM? I imagine others would be interested as well

@QuickBooks Why would you allow payroll direct deposit checks with a 6/19 date when it’s a federal holiday? No warning 🤬

@aylakyune Good evening. If you could share some company info with me in a DM, I'll be able to take a closer look into this for you. x.com/messages/compo…

Hi, I’m hoping you can point me in the right direction. I’ve had an unresolved refund case with @QuickBooks for over a year. My assigned representative is no longer available and support has been unable to resolve it. Would you know who handles executive escalations.

@thecinco_5 I don't want to leave you with that impression. If you could send me a DM, I can investigate and figure out what happened with your mileage tracking. ^Timmi x.com/messages/compo…

@QuickBooks no you guys are just a scam and also your user interface is worse than the internet in 2003

To any freelancers out there what are we using instead of @QuickBooks? They've deleted all my tracked milage for this year and they always keep raising their monthly rates on top of the card fees. All in all they're awful so looking to switch

@EvanAntonini I just wanted to check in to see if you're still having trouble with QuickBooks crashing or anything else. I'm only a DM away. ^Timmi x.com/messages/compo…

@QuickBooks @Intuit Seriously you the advanced program is worth close to $4400 a year. This is outrageous. The AI is useless, the system crashed and slows down during peak hours and the report suck. I think it's time for real competition to fight this monopoly.

@BlackNWealthy I just wanted to follow up with you on this. If you still need help making a report to our Security Team, please feel free to send me a DM. ^Alura x.com/messages/compo…

@QuickBooks @QBCares Quickbooks is allowing scammers to steal from their customers and then denying the customer's claims. A company is as good as their customer service. And Quickbooks does not have good customer service once you have a problem.