Intuit QuickBooks

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@mmsmessage @QBCares I’d like to help resolve the time-off entry issue you’re dealing with. Please send me a DM, and I’ll work with you to get it deleted. ^Sean x.com/messages/compo…

@QuickBooks @QBCares I am unable to delete a time off entry that I made on accident for an employee. I can edit and adjust all of their regular time entries, but there’s no way to edit their time off. Need help please

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@AzzidReign Are you still having issues with your read-only access? If there's anything I can do to help, please let me know. ^Timmi x.com/messages/compo…

@QuickBooks Apparently 25 days = 1 year to you guys. Money grabbing scheme has gotten even worse. What once was about $50/year now costs me $1200/year and then you go and lock MY data? Expect me to convince all my business friends to get off your platform.

@samirunsme I'm here to lend a helping hand with the app. Please don't hesitate to send me a DM, that way I can learn more about the trouble you're facing. ^Timmi x.com/messages/compo…

@QuickBooks you ruined the app. Someone had to make changes and they aren’t good. Looking for new service.

@TheNFTCPA I'm here to help with any questions you have about QuickBooks, Alex. If you'll join me in a DM, I'll be glad to look into this for you. x.com/messages/compo…

Did @quickbooks release the ability to lock accounts so transactions can't be booked to it? When did this happen? #TaxTwitter

@karlshea I’d like to look into this for you. When you get a chance, please send me a DM and I’ll take a look at what’s causing the issue with creating a new customer. x.com/messages/compo…

@QuickBooks I cannot create a new customer, typing in the name field crashes the tab in Chrome

@_AnAvocado @QBCares It's unfortunate to hear that you've not had the best and experience. Feel free to reach out here through a DM and I can take a look into what's going on with your account. x.com/messages/compo…

@QuickBooks @QBCares No! I just spent an hour talking to your inept staff.

@_AnAvocado @QBCares I'd like to help look into these app issues for you. Please send me a DM so I can gather some details and see what's happening with your mobile check deposit access. ^Teju x.com/messages/compo…

@QuickBooks @QBCares This app is shit. Excessive wait times for mobile check cashing. At the moment the app wont even accept mobile deposits. How are you supposed to do business when quickbooks is gate keeping your cash?

@Planter5657 I understand you've gone through a Quickbooks Online migration and expected a smoother experience. Send me a DM with more details so I can take a closer look. x.com/messages/compo…

@QuickBooks I use QuickBooks Enterprise and his predecessors for going back as far as I can recall. They just forced me to migrate to QuickBooks online. Cancelled support to the desktop application and I just want to warn everybody and I’m gonna say this in caps: THE MIGRATION FOR CORE ONLINE PAYROLL AND ACCOUNTING IS ABSOLUTELY ATROCIOUS. THE CUSTOMER SUPPORT IS INCOMPETENT. PREPARED TO SPEAK FOR HOURS ON END ENDLESS TRANSFERS OF CALLS, CALLS DROPPED, AND PEOPLE WHO CAN’T SPEAK ENGLISH. USE QUICKBOOKS ONLINE AT YOUR PERIL. IT IS AWFUL.

I'm here to ensure your concerns are heard by our developers. I've sent your feedback regarding our advertisements and verification system to our team for further review. If you need any assistance while that's being reviewed, please feel free to send me a DM. ^Alura x.com/messages/compo…

@QuickBooks is a lousy product and if I ever get the time I will find something better in the meantime, I'm paying 6K per year for 2001 features and it constantly interrupts my work to advertise something or verify my identity every single legacy user of QB is this same super-annoying situation

@morgancap I completely understand where you're coming from. If you could join me in a DM, I'll be able to answer any questions you have about your QuickBooks account. x.com/messages/compo…

@QuickBooks Online has worse customer service than a cable or cell phone company!

@jerrodtuck I can see how contacting support multiple times could get tedious. If you end up changing your mind and want me to look into this, don't hesitate to reach out. ^Alura x.com/messages/compo…

@QuickBooks Tried contacting support twice. Quit hiring retards. Customer has also contacted support. They were told I needed to contact support. HFS!

@QuickBooks support might be on par with talking to the IRS. Absolutely horrible. Have a customer trying to pay us and it isn't bringing up the right company of ours. Support is an absolute nightmare.

@AzzidReign I'd like to take a look into what's going on with your read-only access today. Please send me a DM to get started. ^Timmi x.com/messages/compo…

@LuckyPhelps If you're still having trouble with our app, please don't hesitate to send me a DM. I can take a look into what's happening. ^Timmi x.com/messages/compo…

@QuickBooks you absolutely suck. You took automatic tracking for self-employed forced me to update to your garbage primary app that doesn’t remember to track everything.

@saifsrathore I can check on the status of your case for you. When you have the time, please send me a DM, and I'll get to work right away. ^Timmi x.com/messages/compo…

Hey @QuickBooks, its not fun being disconnected from your bank as a business. While I found the first 2 hours of explaining to your team that you couldnt link my bank to be tiresome, I'd love to find a way to check the status of my case and when you might have this fixed.

@DinaSews If you have any questions or need support with QuickBooks, feel free to send me a DM and I'll take a closer look. ^Jack x.com/messages/compo…

Congratulations @QuickBooks! Each update is worse than the last.

@Foluso_oo I can look into this for you. I’ve received your DM regarding your pending refund and will be working with you there to get this resolved. ^Teju

@QuickBooks I need urgent help with a refund. Your team advised me to switch from annual to monthly and promised a prorated refund by April 14th. It’s now the 28th, I’ve heard nothing, and my follow-ups are being ignored. Can someone actually look into this?

@BeegeTexas I'd like to ensure that your concerns are heard, BJ. If you'll join me in a DM, I'd like to gather some additional information and share your feedback. x.com/messages/compo…

@QuickBooks Congratulations! I just received your email advising that the "Classic View" is being terminated. You have finally provided the motivation needed to find an alternative to your products. I have used Quickbooks since the 90's and with numerous clients as well as my own businesses, so this is not a move that I make lightly. The growing lack of appreciation for the wants of your customers, increasing difficulties with customer service, and seriously degrading quality of your product has forced this conclusion. I am just one user (managing 3 different accounts) and just one voice, but also comfortable that I am not alone in my disappointment with your company. You have had your last recommendation from me, and I bet I am not alone.

@jakewlittle I just wanted to follow up with you on this. If you still need assistance with your transaction hold, please feel free to send me a DM. ^Alura x.com/messages/compo…

After our hiccup with @QuickBooks holding $500k from us this year, I’ve been exploring alternatives, and Slash is superior in every way

@LukasSwidNY If you're still having trouble downgrading your subscription, please feel free to send me a DM. I'm always around to help. ^Alura x.com/messages/compo…

Has anyone found it impossible do downgrade an account on @QuickBooks ? I’ve been trying for 2 days, hours on the phone. Their site won’t let me downgrade and the phone experience has been a nightmare.