Upland RightAnswers

We're kicking off Customer Service Week here at Upland RightAnswers! Leave us a review (or read them!) at G2 to let us know what you expect from your knowledge management tools ➡️ ow.ly/hS2M50T7ZsE

Hot off the presses-- RightAnswers earned 17 badges in G2's Fall 2024 market reports! ow.ly/TEfO50TwBxh

According to Salesforce, Agentforce will usher in a “third wave” of AI that moves past predictive models and generative AI that we’ve become accustomed to in recent years. Explore our blog to learn the latest from this year's Dreamforce's announcement: ow.ly/xF1750TuNMo

Did you know we’ve been recognized? See what Gartner® wrote, and why we’re a 2024 Representative Vendor in Customer Service Knowledge Management Systems: ow.ly/lorG50Ts0I8

Upland Software is proud to be a sponsor of Customer Contact West this October! We hope you’ll join us in Tucson, AZ. Register today at frost.ly/agq #FrostCC

New podcast! Join Simon Kriss, Australia's leading AI expert, to get a blueprint for effective AI implementation in our latest episode of Connected Knowledge. 🔗 ow.ly/aGXw50TpE2e

RightAnswers is heading to #LISTEN2024 with @CallMiner! Head on over to ow.ly/Pffe50TkjXc to request a meeting with the team ✍️

Summer may be starting to cool down but RightAnswers is still heating up 🔥 We're excited to share that Upland RightAnswers has been named in KMWorld's Trend Setting Products list for 2024! Explore the list at ow.ly/SRYg50Tj9Bu

New season, new AI insights! 🤖 Join Skailar Hage as he breaks down the future of work. Full episode available at ow.ly/TkfP50TgOjT #GenAI #CX #ContactCenter

📚 Today is #ReadaBookDay! Need a rec? Check out the latest eBook in our library: The Power of Personalization in the Contact Center! ow.ly/hRTe50T5ol9

Stay in the know with what others are saying about RightAnswers on G2 ⭐ ow.ly/rVkW50T7Yw1

Implementing #GenAI tools in the workplace requires ongoing conversation and evolution to ensure proper use and maximum return on your investment. ow.ly/lHIV50T7I5s

"At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025 [...] according to Gartner, Inc." Read more from Gartner's Data & Analytics Summit: ow.ly/Bqui50T5nGX

In order to succeed in today’s customer-centric world, it’s critical to pay close attention to your FCR score as it directly impacts customer satisfaction and operational efficiency. ow.ly/H9IG50T5kg4

Couldn't attend the live session? No problem! On 8/27, we're hosting a live replay of our webinar, "Connected Knowledge: The Evolution of Connected Knowledge Delivery for the Modern Contact Center." Register now to catch all the insights! ow.ly/yp8H50SUZAW?

According to research from Slack, the use of #AI tools in the workplace rose 24% as of Jan 2024. Has your org issued guidance for AI use? Let us know how you have (or haven't) used AI in your role. ow.ly/tM9g50T4a1Y

Join us and our friends at BA Insight in Washington D.C. for #KMWorld2024! Register to attend and plan to stop by booth 109 to learn more about how #AI can boost your knowledge management and enterprise search 👉 ow.ly/Cbxg50SXWN4

We love working with our customers and partners! Interested in what others have to say? Read the rest of Jeremy's review and many others on G2: ow.ly/W3IB50SQ6bq

Mark your calendar for 8/27! We're hosting a live replay of "Connected Knowledge: The Evolution of Connected Knowledge Delivery for the Modern Contact Center." Learn how RightAnswers X can streamline your contact center. Register now: ow.ly/qyQZ50SUZzB?

ICYMI: Upland RightAnswers' has been named to the 2024 KMWorld AI 100 🎉 ow.ly/1SZm50SYFc1