Sabitlenmiş Tweet
CallMiner, Inc.
8.7K posts

CallMiner, Inc.
@CallMiner
The global leader in AI-powered conversation intelligence and customer experience (CX) automation.
Waltham, MA Katılım Mayıs 2009
2.7K Takip Edilen3.2K Takipçiler

CallMiner is a leader in the @QKS_Group SPARK Matrix: Conversational Intelligence, Q2 2026 report for the 5th year in a row!
As demand for AI-powered conversation analytics & automation grows, we're continuing to shape the future of CX.
Read more. ow.ly/iZ0J50Z4ct4

English

We’re launching Future Forward, CallMiner’s new video series for #CX leaders & contact center pros! 🚀
Episode 1 explores how #AI & #automation go beyond rules to understand conversations & customer intent.
Watch here, and subscribe to our channel. 🎥 ow.ly/QBnf50Z3abA

English

CallMiner is heading to @Forrester CX Forum East!
Join us June 16–17 in New York City to connect with CallMiner experts and explore the trends, technologies, and strategies shaping the future of #CX.
Learn more about #ForrCX. 👇
ow.ly/MOMP50Z2Heb

English

Today, most teams struggle with legacy automation that doesn’t scale.
In our latest blog, we explore how #AI agent automation helps orgs move beyond outdated strategies to create smarter operations, more efficient workflows, & better #CX.
Read more. ow.ly/oVNq50Z1QSw

English

We’re headed to @CustContactWeek in Las Vegas! 🎰
Join us June 22–25 to connect with #CX leaders and explore the latest in #AI, automation, analytics, and customer service innovation. The CallMiner team will be at booth #526.
Register for #CCWVegas here. ow.ly/bRia50Z1CIb

English

The future of CX outsourcing belongs to orgs that adapt faster than the market changes.
Join our webinar with Quinn Growth Advisors & ArenaCX on May 28 to learn how BPOs can embrace innovation & stay competitive in an evolving environment. Register here.
ow.ly/r8n550Z13xv

English

Don’t forget to join our webinar with @KMSLighthouse to explore how AI-driven knowledge management is transforming contact centers.
📅 Date: Tuesday, May 19
⏰ Time: 8 a.m. PT / 11 a.m. ET / 4 p.m. BST
There is still time to register!
ow.ly/x4eK50YZRmN

English

#AI adoption in #CX is accelerating, but many leaders struggle to turn investment into meaningful results.
Join our webinar with WiCX on 11 June at 2pm BST/9am EDT for a discussion on the realities of implementing AI initiatives inside complex companies.
ow.ly/ZNX350YZurT

English

CallMiner is sponsoring the @CCMA_Ireland Annual Conference – CX 2026!
Join us 21 May in Dublin to talk all things #CX, #AI, and conversation intelligence, and stop by our stand for a chance to win an Amazon voucher.
Register today. ow.ly/a3Ri50YYsX0

English

Innovating CX at scale takes the right partners. 🚀
CallMiner + @EtechGS are joining forces to deliver AI-driven conversation intelligence, automation & measurable outcomes embedded into Etech’s platform & supported with ETSLabs professional services.
ow.ly/fGuC50YYbwA

English

As #AI becomes more involved in #CX decisions, accuracy alone isn't enough. Orgs are expected to explain how decisions are made, managed, and governed.
Download our latest whitepaper for a practical human-in-the-loop framework for responsible AI. ➡️ ow.ly/mARb50YXApZ

English

Most #CX teams are still stuck in reactive mode. By the time customers contact support, the experience has already broken down.
Head over to the CallMiner blog to read how conversational #AI enables proactive CX, predicting issues, & automating guidance.
ow.ly/W8tv50YV1q5
English

The countdown to the next #CallMinerGlobalTour stop is on!
We'll be in Miami for #LISTENEast (June 2–3), focusing on impactful sessions, meaningful networking, and real conversations.🌴
Special thanks to our sponsors ACC Premiere, Daon and @Microsoft.
ow.ly/sIag50YW9TF

English

CallMiner is headed to Ottawa for the CxOutsourcers Mindshare Event 2026, May 18 - May 20.
We'll be on site connecting with industry leaders to discuss what’s next in #CX, #AI, #automation, & analytics.
If you’ll be there, reach out – we’d love to chat!
ow.ly/QF2G50YV0KJ

English

CallMiner is a finalist in the @CustContactWeek Excellence Awards, Disruptive Technology of the Year category! 🎉
Our AI-powered Outreach solution transforms #CX with real-time insights that trigger personalized, event-based engagement. Proud to innovate alongside the best!

English

Don’t forget to join our upcoming Innovation Showcase Series webinar for an interactive session on how CallMiner uncovers and activates high-impact #automation opportunities.
Register now for May 7. ➡️ ow.ly/4PLO50YUZiM

English

Customer insights only drive value when they are understood, trusted, & acted on across the business.
Read how a UK retailer used CallMiner to uncover the root cause of issues, enable trend-based agent coaching, & elevate CX into board-level reporting.👉 ow.ly/utIM50YUvUO

English

CallMiner CMO, Eric Williamson, recently chatted with @CXtodaynews on how leading orgs are using intelligence from customer interactions to drive smarter decisions, connecting insight and action in a continuous loop of analysis, automation, and augmentation.
Hear more. ▶️
English

We had an incredible kickoff to the #LISTENGlobalTour in the UK this week!🐝
Thank you to our community and our sponsors Atombit, @KMSLighthouse, and @Microsoft for making it happen.
📍Next stop: #LISTENEast, June 2–3 in Miami, FL.🌴 ow.ly/AxyW50YSfAB




English

CallMiner’s Megan Keup, Product Marketing Manager, is speaking at the Nexgen Chatbots & Conversational AI Virtual Summit (US) on May 6 at 10am ET.
Register to learn how conversation intelligence powers automation that boosts efficiency & elevates #CX. ow.ly/UYiM50YRYWE

English