SearchUnify

70% of L1 tickets are repetitive. Most chatbots still fail on context & handoffs. AI Support Agent changes that: • RAG-powered responses • LLM-agnostic • Plug-and-play integrations Result: ↓ tickets ↑ speed ↑ CSAT Contact for more details: searchunify.com/company/contac…

Explore how AI SupportPlus Agent can Bring Autonomous Resolution to your Enterprise email Channel: searchunify.com/resource-cente…

Most enterprise AI starts with chat & voice—email gets ignored. Yet 70% of customers still prefer email, with 12–24 hr response times. It’s not secondary. It’s where complexity, compliance & volume hit hardest. We broke down why email is AI’s biggest missed opportunity👇

Proud moment for the team 🚀 SearchUnify Knowbler wins Gold at the @GlobeeAwards 2026 for Best AI-Powered Knowledge Management & Corporate Wiki 🏆 Read the full announcement in the press release : searchunify.com/press-release/…

88% expect faster replies. 50% will switch after one bad experience. Still taking 12 hours? Fix your FRT 👇 searchunify.com/resource-cente… #Customersupport #RFT #Revenue #SearchUnify

Uncover these 7 factors in our new blog: searchunify.com/resource-cente…

Same AI agents. Different costs. The difference? Strategy. Overshooting your AI budget? Time to audit. 👇 searchunify.com/resource-cente… #aiagents #agents #AICost #SearchUnify

Strong conversations. Clear direction. The 7th Successlab CSS Executive Forum brought support leaders together to explore what’s next, Agentic AI, autonomous resolution, and moving beyond ticket-driven models. The shift isn’t coming. It’s already here.

Your funnel may be leaking leads and you might not even see it. Delayed follow-ups. Misrouted leads. Weak scoring models. Watch how marketing automation helps fix funnel gaps and drive better conversions. Register Now: ow.ly/mjqh50Yy16q #MarketingAutomation #Grazitti

Your agents are drowning in repeat tickets. 280 on 2FA. No KB article. 890 refund tickets. Article outdated. Most teams find out after CSAT drops. Case-cluster recommendations catch knowledge gaps before your customers do. Full breakdown here: searchunify.com/resource-cente…

IIs your DIY AI Agent just the tip of the iceberg? 🧊 The real costs hide beneath the surface — maintenance, scale & governance. 40% of agentic AI projects will be canceled by 2027. (Gartner) Know what true Enterprise AI is really made of 👇 searchunify.com/resource-cente…

Proud to be named a G2 Leader in Enterprise Search for the 24th consecutive quarter. 6 years. Every quarter. Same commitment. Press Release : searchunify.com/press-release/… #EnterpriseSearch #G2Leader #SearchUnify

Most enterprise knowledge systems were built for human search. Not for AI agents that reason, diagnose, and resolve. That gap is exactly what we're unpacking. Limited seats. Approval required: luma.com/css326

In 2026, the benchmark shifted — from how well AI talks, to how confidently it acts. At SearchUnify, we call this the move from assistant to agent. The difference between capable AI and trusted AI? Architecture. See you at #IDCCIOSummit2026 🔷

Stop upgrading IVR menus. Customers want solutions, not better routing. SearchUnify Voice AI transforms voice into a real-time resolution engine with conversational intelligence and enterprise integrations. Beyond scripted bots. Read how: searchunify.com/resource-cente…

Enterprise excellence isn’t built in silos. It’s orchestrated. At @IDC CIO Summit 2026, we’re sharing how agentic customer support is transforming enterprise CX. Let’s connect in Chennai. #INDIACIOSUMMIT #IDCINDIACIO #IDCCIOSummit2026 #CIOLeaders #EnterpriseTech #SearchUnify

The Customer Service Show S3 E5: AI Human in the Loop Watch full Episode: searchunify.com/resource-cente… youtube.com/clip/Ugkx5rgKq…

The financial landscape is evolving fast, and there’s no better place to see it than at the @ETBFSI Summit 2026. Our team is on the ground exploring digital resilience, hyper-personalization & how AI is reshaping BFSI. At the venue? Meet us at Booth #9 #etbfsi #SearchUnify

AI agents for customer service can: Modify Records, Issue refunds, Escalate tickets, Access customer data Without guardrails and testing, the risk scales instantly. Worth a read if you're building or deploying AI in support: searchunify.com/resource-cente… #coorporatememes #SearchUnify

Marketing in 2026 isn’t about bigger budgets, it’s about smarter strategies. Join Marketing in 2026: The Landscape, to know what’s changing, what still works, and how to drive growth faster. Register now: ow.ly/Vgz850YicWg #MarketingIn2026 #LLMs #MarketingROI