ServiceNow Community

The ServiceNow Shop just dropped. 👀 Open to everyone. For the first time. Shop it before someone else does: shop.servicenow.com

What if sign language could trigger real-time IT requests in ServiceNow? Meet Paul, the ServiceNow MVP who made it possible. With his app, Haptic, a user signs on camera and those gestures are converted into text. The system reads context, triggers the right action, and responds in a format the user can understand. No intermediary required. Paul built Haptic with Build Agent, now generally available in ServiceNow Studio—with skills that extend into Cursor, Windsurf, Claude Code, and GitHub Copilot, so you can build from any environment, with enterprise governance and security from the start. The only limit is the idea. What will you build next? #BuildMoreWithBuildAgent

We look forward to this week all year long. You’re the reason why. Thank you for bringing the ideas and energy that made #Know26 such an unforgettable experience. We can't wait to see what you build next! 💚

Build AgentでIT機器調達アプリを作りました！ #VibeCodeLounge #K26 #know26

Univ. のグッズが今回かわいい！ #know26

Knowledge26 Day2始まり！ 昨日買ったピンバッジを早速付けてます✌️ #Know26

Day 2 #KNOW26 @servicenow keynote getting ready to launch and you better believe I've got my friendship brackets rollin. Thanks to @JimLesser for the treat.

Knowledge26始まりましたね。エキスポは今年もバラエティに富んでて見応えありそうです。＃Know26

Enterprise learning has been measuring the wrong thing. Seat time. Course completions. Certificates that prove you finished, not that you can do the work. ServiceNow University just changed that. Starting today, AI Learning Guide coaches you based on how you actually work. SimStudio puts you in the platform to prove real competency—not pass a test. Nearly 2 million learners are already building careers on the ServiceNow AI Platform. Now they have a coach—and it's free, it's live, and it's built for anyone building a career on the ServiceNow AI platform. Learn more here: newsroom.servicenow.com/press-releases… #Know26

@AerpulaSai @ServiceNow 🎉 🎉 🎉

Thrilled to be selected as an International Winner in the ServiceNow University Lift Off to Knowledge campaign! 🎉 Loved the learning experience & excited to keep growing 🚀 Thank you @ServiceNow for the amazing swag 🧢📓 #ServiceNow #LiftOffToKnowledge #AI #Learning

ServiceNow SDK + Build Agent skills let developers build from Claude Code, Cursor, Codex, and more—and deploy directly to ServiceNow with full governance of the platform.

Most enterprise AI is still an add-on. At ServiceNow, it's the default. Every product ships with AI. Not a separate line item. Not a bolt-on. Three innovations that show what that means in practice: newsroom.servicenow.com/press-releases…

How to get started with Playbooks: sn.works/CoE/StartPlayb…

Flows getting sluggish? Here are the performance best practices the Community swears by. ​What's your go-to flow optimization tip? 👇

Huge thanks to Lisa Holenstein for breaking this down in her Community blog—link to the full dive here: sn.works/workflowacadem…

Customization is cool, but sometimes the best solution is the one that's already there. What OOTB capabilities do you rely on most?

Real talk from real developers: how to prep for and pass your CAD exam ⬇️

1,000,000 members. We built something pretty special here, didn't we? Thank you for being part of it. 💚

Hⓔllo G'dⓐy 🐨

Let's help the newest Community members skip the hard lessons. Share your wisdom in the comments 🤜🤛