Amanda Jane Masters

@JustEatUK I have replied although seeing the posts from other customers and your lack of replying to them I’m not holding my breath

@amasters38 Hi Amanda, thanks for bringing this to our attention and we treat matters like this seriously, would you be able to send us a DM with more information so we can look into this as a matter of urgency for you? We'll keep an eye out for your DM.

Just deleted my account with @JustEatUK due to their awful customer service, funny how they also broke the GDPR law I’m sure there will be some people interested in this

@JlpRoger @ThreshedThought Unfortunately probably because it’s only a matter of weeks before we have too much sun, too much rain, snow, the wind blew the wrong way or whatever the excuse they use next time before we have no water again

Why open a third bottle station Thursday PM, if everything will be back to normal tomorrow? @ThreshedThought #TunbridgeWells

@stevenbeaven I think you could be right maybe it’s just too soon after the celeb one which was so good.

@amasters38 I completely agree. I am not bothered who goes. Usually, I watch Uncloaked to hear their thoughts/feelings about leaving the castle but this series, I couldn't care less. I wonder if the whole thing is being broadcast too soon after the last series featuring the celebrities.

I don’t know why but am I the only one that just can’t get into this series of the traitors, like I definitely don’t want the traitors to win but the faithfuls are so awful I don’t want them to win either 🤷‍♀️ I’ve even stopped watching uncloaked #TraitorsUK

@Kilkeerock My feeling is even when water does come back it will be a matter of days/ weeks before it goes again there is clearly a bigger issue they are trying to cover up, but that’s just my opinion

This doesn't sound encouraging. The last "plan" had supplies being back to normal today and that failed dismally.

Anyone else in the #Twells area just hold their breath now when they use the taps and just breath a sigh of relief when water actually comes out of it. Can’t believe that in the year 2026 water feels like a luxury @sewateruk are a complete joke.

@MarcusNovius It went on Saturdayand came back Sunday so this would be the third time

Tunbridge Wells loses water again! Ooooh sewater 😬🤦🏽‍♂️ #tunbridgewells

So two weeks after the last mess up there’s no water in my area of Tunbridge wells again what the hell is going on @sewateruk I’m beyond sick of it now

@Debss2500 I know what you mean I’m fed up now had to buy a new kettle the other day as mine was knackered from the constant boiling

So, popped by Amelia & thought I'd pick up a couple of bottles, asked if it was ok and he said, umm, well I'm not sure. This isn't water we're nicking. We are entitled to it. Usually the Amelia guys are fab but he really pissed me off & made me feel like I was stealing it. Fuming

@Matt1Driscoll @ThreshedThought @BBCRadioKent There are so many viruses going around at the moment a stomach bug and the horrible cold and flu one I genuinely don’t believe any of it would be due to the water. I have zero faith in sew but I dont believe it’s water related

Don’t get me wrong this is a awful interview but give him some credit he is atleast facing the media unlike the CEO who is still hiding @sewateruk

Well finally we have water, for how long who knows 🤷‍♀️ now it’s time for proper answers and for #davidhinton to stop playing where’s wally and come out of hiding. We deserve answers, an apology and quite frankly a resignation as do your staff who have faced this whilst you’ve hid

As the water problems reach their fifth day in Tunbridge Wells, our political reporter, Michael Keohan, has gone to put your questions to the CEO of South East Water. More here: bbc.in/440Jw1C

@sewateruk Unfortunately the latest notice does not give any indication as to when to expect water just a whole briefing on how to boil this non existent water. Please read the updates before sending them. Me and thousands of others want to know when to expect water

@amasters38 Hi Amanda, Thank you for your contact. Please find a link to our latest update this morning which provides our latest update. We are very sorry for the inconvenience and appreciate this is a very difficult time. southeastwater.co.uk/help/works-and… Many thanks, Hannah

@sewateruk in light of this and with the government even commenting when will my household have water? Not “possibly” but WHEN you can’t tell me not a single person in the whole of the company can give an accurate, truthful answer rather than possibly 6pm, 6am, 2pm, 8am

So four and a half hours after the latest deadline and still no water. I honestly don’t know why I’m surprised anymore. Please I beg you stop promising us things that don’t happen. 3 messages I received from them today all saying midday @sewateruk

@PaulineSavery @sewateruk Thanks for that info, honestly I’d be happy for that I’d just really like a proper shower 😂

@amasters38 @sewateruk We can expect it from around midday, but we've learned over the last few days that expectation and reality are 2 entirely different things. Also, the water won't be good and will have to be boiled before drinking.

So another day without water in Tunbridge wells and the response from @sewateruk has been nonexistent. When can we expect water? You can’t tell me not a single person in the whole company can tell us when we will get water. We’re fed up, angry and frustrated

So now @sewateruk are just abandoning their customers and not giving us any idea on when to expect water, day 5 tomorrow of no water and no idea of how long this will go on for