Gana SK

What did you build...hm.. actually deploy today?

@Star_Knight12 Drink it's own poison

what is future of AI

@Vikrchan Fantastic. You missed the parallel lane hogging (blocking)trucks more often in an incline, matching speeds to the 8th decimal, oblivious of those behind.

Highways Stars Indian Highways, a bit of Poetry and intermittent Panic You check your car for all essentials like engine oil levels, diesel, a functioning ac, FASTtag recharge , tyre pressure , playlists for everyone .. and a bottle of your favourite poison just in case. All bags packed and you are excited to go on that road trip again. There is slight nip in the air and a song on your lips. You look forward to a wonderful drive somewhere far far away from the potholed city roads, inching traffic, ugly glass buildings and of course your annoying neighbours. +

@RenukaJain6 If you get a friend's gift (post tax cash of course) you still pay tax.

Can anyone give me a reasoning. When a company pays taxes on income earned, then why dividends are taxed in the hands of share holder? Dividends are from tax paid tax income. . So double taxation?

@Nithya_Shrii For the same reason your boss will value what he heard from outside than your inputs.

Why is it that strangers will support you more than your own family and friends?

@arindam___paul I have few but not jeans. Overall like them. Also love the customisation of shirts by bombay short company.

Are the pant project jeans any good? My Instagram feed is full of their ads. Never felt the need to move out of Levis for jeans

@Kekius_Sage From nothing. Which also created antimatter.

Where did the matter that condensed in the Big Bang come from?

@ThrillaRilla369 @aol

If your first email ended in @ yahoo, @ hotmail, or @ msn… you have seniority on the internet.

@dougboneparth You are into too many things.

The number of people who confuse “to” and “too” is two high.

@gmail Do you have a target date for a new UI?

@_trish_xD On top of that you need to dismiss a dozen notifications and resize the screen to read up.

it's honestly embarrassing that Chrome accidentally became the best PDF viewer while Adobe spent decades making Acrobat slower and more bloated

@Dearme2_ Nature blue print

What do you think is the number one cause of anxiety and depression?

@skh27 Neither. I tried online and has to visit twice, and two trips for doc cert, file grievance twice, check website 15 times, wait 40 days. An agent would have costed 2k and avoided everything. In Bengaluru

For driving license renewal do i need to visit the RTO or is there an online process?

@Yash912 The context and nuances matter a lot. Circa 2001, in a voice BPO, the customers were reporting poor quality. It turned out that the context of the call was collection with a threat of disconnection. Why would I rate the call quality with magnanimity?

Everyone in India thinks AI robocalling means a robotic voice saying "Sir, would you like a personal loan?" or maybe even "Main Arvind Kejriwal bol raha hoon" if you live in Delhi. And then you hanging up in 3 seconds. That was in the past. It is not what is happening in 2026. Let me tell you what happened when we tried it. March 2025. We decided to test AI voice calling at Skill Arbitrage. We had a sales team making calls. Good people. Trained well. But we were capped. 80 to 100 calls per person per day. We needed to reach 30,000 leads a month. The math did not work with humans alone. So we called one of the top AI calling companies. They set it up in a week. We gave them the script. The objection handling. The FAQs. The customer database. They said "leave it to us." First batch of calls went out. Disaster. The AI sounded perfect. Too perfect. Crystal clear voice. Flawless Hindi. No pauses. No breathing. No background noise. Like talking to a newsreader on Doordarshan. People hung up. Not because they thought it was a robot. Because something felt off. They could not explain it. They just did not trust the voice. Our conversion rate was worse than our worst human caller. We almost killed the project. Then someone on our team had an idea. What if we made the voice worse on purpose? We added a tiny bit of background noise. The kind you hear when someone is calling from an office with other people around. We added small pauses before answers, the way a real person takes a second to think. We made the voice slightly less polished. Not robotic. Just human. Conversion went up 40%. That was the first lesson. Humans do not trust perfection on a phone call. A voice that is too smooth triggers the same instinct as a salesperson who is too polished. You want to leave the showroom. A little imperfection signals "real person." Even when the listener probably knows it is not. Then the second surprise. We expected massive hangup rates. Everyone told us "Indians will not talk to robots." We braced for 30, maybe 40% dropping the call immediately. 6% hung up. 94% engaged normally. They answered questions. Confirmed details. Booked appointments. Made decisions. 94 out of 100 people did not care that the voice was artificial. They cared that the call was relevant and respected their time. A bored human reading the same script for the 80th time that day was actually less engaging than a well-designed AI call. Then the third discovery. This is the one that changed how I think about AI calling entirely. Our human QA team could review maybe 30 calls a day out of the thousands being made. They would catch a problem, coach a caller, and hope the fix would spread to the rest of the team by next week. With the AI, we could audit every single call. Every word. Every response. Every point where the conversation broke down. We would find a pattern. "When the lead says 'I already looked into this,' the AI gives a generic response and loses them." We would rewrite that one response. Deploy it. Within an hour it was live on every call. Five improvement cycles in a day. Our human team used to do five in a quarter. By the second month our AI caller was outperforming our best human salesperson on the metrics that mattered. Not because it started better. Because it improved 100x faster. We started with a system that was honestly embarrassing. We iterated it 50 times in 30 days. Nobody who heard it in month two would believe it was the same system. Now here is the part I wish someone had told us before we started. The technology is cheap. Bolna, Vapi, Bland, Exotel. Rs 1 to Rs 5 per minute. A 2-minute call costs less than Rs 10. Compare that to a human caller at Rs 20,000 a month making 80 calls a day. Any vendor can set it up in a week. That is not where the money is won or lost. We went through three vendors before we figured out the real problem. Every time we gave a vendor our process and said "build it," we got a technically functional system that produced mediocre results. The calls connected. The voice worked. The script played out. But nothing converted. Because the vendor did not know our business. What does the AI say when someone asks "how is this different from that other course I saw on Instagram?" That is not in any FAQ document. That is business judgment. When does the AI push and when does it back off? When someone says "call me later," do you call them later or is that a polite rejection? If they say "I need to ask my husband," do you offer to call back when he is available or do you handle the objection now? When the lead switches from Hindi to English mid-sentence, how does the AI respond? In Hindi? In English? In Hinglish? The answer depends on what that switch signals about the caller's comfort level. No vendor can figure this out for you. These are not technology problems. They are sales judgment calls that only someone inside your business can make. Every company I have seen get extraordinary results from AI calling has one thing in common. Not a better vendor. Not a more expensive platform. They have one person on their own team who owns the prompt. This person listens to 50 calls a day. Spots where conversations break. Rewrites the response. Tests it. Listens again. They are not an AI engineer. They are someone who understands the customer and knows what a good sales conversation sounds like. This person is the difference between AI calling that produces mediocre results and AI calling that makes your competitors wonder what you are doing differently. You would never hand a telemarketing agency a one-page brief and expect them to figure out your pitch. You would train them. Listen to their calls. Coach them weekly. AI calling is the same. Except the coaching is editing a prompt and the improvement deploys in seconds instead of weeks. We call over 30,000 leads a month now. We deployed AI for onboarding too. It moved our key metrics in ways I did not think were possible 18 months ago. But the reason it works is not the AI. It is the person on our team who has been shaping it every single day since we started.

@0xratnakar 2 to 3 weeks of forbearance helps. From my 33 year experience. I live in upper floor also lived in top floor.

three years in bangalore and ive never felt need of an ac in this city. i can’t be the only one who is feeling hot. what’s wrong blr?

@zerodhamarkets Why use Modi and Shah? Sounds political. At least you should have used the FM if not the finance ministry that makes these rules.

The GST was designed with a brilliant built-in trick. Every buyer has a financial reason to demand a proper invoice from their seller, because that invoice is how they claim tax credit. So buyers police sellers automatically, and the system enforces itself. Except it doesn't, not really. 🧵👇

@RaminNasibov Also wonder, why they don't implement a hint/mnemonic to help the memory

"Username or Password Incorrect” You couldn't just tell me which one?

Have you ever visited your place of birth. (Not the town/city )

@Nivi_Chandru x.com/i/status/20412…

I don't think we are as open-minded as we believe to be.

@Vikrchan Smart marketing by tennis ball manufacturers.

Is tennis ball cricket only a subcontinent feature ?

@sankitdev Sometimes I have seen, google getting confused with street vendors/customer density, marking the street in red.

Interviewer: How does Google Maps know there's a traffic jam in real time?