Havertys Furniture

@Jone62520X Hi. We're sorry to hear about your experience. Please DM us your name and phone number so we can have someone call to assist you.

@havertys @Havertys Walking away from a Haven purchase at the Perimeter store. Had an unprofessional experience with a salesman. Manager Matt Colenzo was initially apologetic but became hostile, telling me I was 'going too far' seeking a resolution. Complaint sent to CEO today. #Havertys

The weekend is calling.📞 It wants to give you back your rest. 😴 #weekendvibes #masterbedroom #bedroomdecor 🛏 bit.ly/2HcB4BX

@SgtTomHardy We’re sorry to hear about this. Please DM us your name and phone number on your account so we can help.

@havertys I purchased nearly $6k worth of furniture at your Fort Lauderdale store. But cannot get a delivery date. “Zip code requires override”. The store manager and customer service have been less than helpful.

@nubnubj We're sorry to hear you're not fully satisfied with your Havertys purchase. Please DM us with your name and phone number, and we'll work tirelessly to turn your experience around.

@havertys to be delivered and installed next week! What am I to do for an entire week with a partially put together bed that was left this way by your employees? Please help

@rgreen0632 Oh no! We're sorry to hear this. Please DM us your name and phone number on your account so we can help.

@havertys - I have been trying since November 2023 to repair a recliner I purchased. I had an appointment scheduled in May 2024. I followed up on June 14, 2024, and no reply from you or Guardsman. I am still waiting on a manager’s callback. PLEASE HELP ME…

@rgreen0632 Hi Rodney. We're sorry to hear about your experience. Please DM us your name and phone number on your account so we can help.

@havertys - I have been trying since November 2023 to repair a recliner I purchased. I had an appointment scheduled on Feb. 29 with your services partner, Furniture Solutions Network, sucks! They didn’t show up. I am still waiting on a supervisor’s callback. PLEASE HELP ME…

@TheRealWendyO Sorry about that. Would you be able to send us a private message on FB?

@kelliostrom Hi. We’re so sorry to hear about your sofa. Please DM us your name and phone number on your account so we can help.

@havertys We bought this sofa and the fabric is garbage and the back pillows have been wrinkled messes since the day they were delivered! Been strung along for half a year trying to return the sofas! We also paid for the warranty which apparently means nothing!

When it comes to style, our Gianna conversation sofa is ahead of the curve. 😉 bit.ly/319m7ex #livingroomdecor #sofa #homedecor

@TheRealWendyO Oh no! We’re sorry to hear this. Please DM her name and phone number on her account so we can help.

@taramoo Hi. We’re sorry to hear about this. Please DM us your name and phone number on your account so we can help

@ldmcclain Oh no! We’re sorry to hear about your sofa. Please DM us your name and phone number on your account so we can help.

We bought the Aviator reclining sofa from @havertys just a year ago, the “so called “ top grain leather” is peeling on the arm rest. Very unsatisfactory. It’s an everyday sofa. I thought we were buying quality. No better than rooms to go! But Way more expensive.

@dsanderson1523 Hi. We’re sorry to hear about your experience. Please DM us your name and phone number on your account so we can help.

@havertys after spending thousands of dollars on 2 sofas and 2 recliners, I have had to have all of them repaired in less than 2 years. The recliners have broke again and you warranty company guardsmen said they won't fix it again. It to almost 6 months to fix it the first time.

@momof11_ Oh no! 🤦🏽‍♀️ We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

@havertys Havertys Furniture worst customer service. After alll these years of being a repeat customer this is the first time I’ve spent 6000 on a sofa for my family and your local and customer service dropped the ball. I have filed a complaint with the BBB. So sad.

@crsofr Thanks for letting us know. We’ll let our team know. If you’d like assistance completing the transaction, we recommend going to our site and starting a chat with a team member. They can help complete the purchase. we apologize for the inconvenience.

@Camodave123 Oh no! We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

@havertys @HavertysCareers I have been dealing with a furniture claim for well over 6 months. i have the insurance plan and they keep dragging their feet on this.... i have to call every day for two weeks for an update. the update: oh were working on it...... take ownership!

@bearabe5 Hi. We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

Very disappointed in @havertys .We purchased almost $20,000 in new furn from them in the past year.When couch, loveseat & ottomans were about 7 MONTHS old,they began”pilling.” Thankfully,we thought,we bought the 5 year warranty on them. Just heard from them, they don’t cover that

@Laura_Denton Hi Laura. We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

@havertys After 13 months of waiting for a couch, two remakes, 3 no show delivery attempts, and now today a cushion with a hole in it, we finally asked for a full refund to go elsewhere as we GIVE UP! CSR tells us no refund as the couch has been used now?? Wth???

@hellojasperhere @Valspar Hi. We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

@ldbtennis Hi. We’re sorry to hear this. Please DM us your name and phone number on your account so we can help.

@havertys ordered couch over 12 months ago, multiple cancelled deliveries at the last minute and made the couch wrong 4 times. Now customer service just hangs up. Who can I call?

@HendersonWm175 Hi. We’re sorry to hear about this. Please DM us your name and phone number on your account so we can help.

@havertys delivery driver hit my wooden front door when carrying in my new couch. He took photos and said he’d report it. I took photos as well & called the store to report it. Was told 24-48hrs a repairman would call me. So far, silence. What’s going on? #orlando

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