Patrick Hamann

@British_Airways I'm having issues with your pre-travel Covid document verification system and have tried multiple browsers and devices. Are there known system issues at the moment?

These benchmarks on @fastly's Compute@Edge vs Cloudflare workers are seriously flawed.The biggest problem is that they conflate network round trip time with “execution at edge” time. CF is measuring cherry-picked RTT instead of edge compute performance. From their blog:

@TeamKnowhowUK Thanks, however, it's not a browser or cookie issue as I've cleared cookies, tried in incognito and tried two other browsers. I'm a web developer by trade 😉

@patrickhamann Thank you for letting us know about this Patrick. I am sorry that you have not been able to purchase from the website because of the error. We have not been informed of any errors with the website from our Sales Team and we would advise to try a different browser. Rich D

@curryspcworld your website checkout is completely broken and not letting place an order due to a CORS error to your API. Your webchat just told me to "try again later" 🧐

@virginmedia To make matters worse, this account @virglngmedia is now DM'ing me trying to phish the personal credit card details on my account.

@patrickhamann It will prevent you from potential call wait times, and they will be able to get this ordered for you. ^SW

@virginmedia Hey virgin, I've spent all morning on the webchat and phone trying to upgrade my oomph account to Gig 1, which is now available in my street , no one has been able to help me and have been left on hold for nearly an hour. This is a joke.

@virginmedia How will that be any different of an experience?

@patrickhamann Hi Patrick, we're very sorry to hear this, have you tried contacting our team via our text service on +44753 305 1809^SW

@AndyDavies Sssssh 🤫

@lisaphillips I'm so sorry, Lisa. My thoughts are with you and your family ❤️

5 days intubated. Short of a miracle she’ll leave us any time. Stupid destructive virus.

@aaronpeters @AndyDavies Interesting, no in our local testing we just asserted whether a report was generated, but didn't try to correlate the error type. We've also only just begun to really dig into the production data.

@patrickhamann @AndyDavies That is a great feature indeed. Have you been investigating the actual report contents, to spot e.g. browser bugs? Been a while for me, but I remember in Q1 2019 Chrome was off sometimes, e.g. sent the wrong error type (I had a local test suite)

@aaronpeters @AndyDavies Right, as @aaronpeters suggest, this is the beauty of the Reporting API, it allows you to supply multiple endpoints which it will fallback too if one fails. This is how we have ours configured, one of which is a non-Fastly frontend domain.

@AndyDavies @patrickhamann "Be careful if you’re trying to report errors to the same place that you’re monitoring for errors. This is where the Reporting API’s failover mechanism can come in handy." 👈

I recently wrote a post with @triblondon on the @faslty blog about the importance of the stale cache-control directives and how you can use them to reduce latency and be more resilient to failure. Let me know what you think!

📣 Reminder that this event is happening today. Join leaders from The Guardian, Zeit Online, Prisa, and Le Monde to discuss how the pandemic has affected publishers and how they're using technology to adapt. explore.fastly.com/virtual-publis…

@lc512k @FT Congrats, Laura! So we'll deserved. Onwards and upwards 🚀

This week I accepted the role of Tech Director of the team that has been my @FT home for the past ~3 years, Internal Products. Very humbled, and excited and happy to still get to work with all my people in this new capacity 🤗

How are publishers having to adapt in light of COVID-19? How has news consumption changed and how is technology helping? Join leaders from The Guardian, Zeit Online, Prisa, and Le Monde on June 10th for a virtual panel discussion hosted by @fastly. explore.fastly.com/virtual-publis…

@fastly are hosting a panel to discuss how publishers are having to adapt in light of COVID-19. How has news consumption changed and how is technology helping? Join leaders from Prisa, Le Monde, Zeit Online and The Guardian on 10th June. 🎟 Sign up here explore.fastly.com/virtual-publis…

@GidsG @triblondon @ejgreenberg Thanks, Gids. I'll share internally.

@triblondon @patrickhamann @ejgreenberg FYI just noticed your homepage is a bit broken on iPhone portrait orientation 👀

Right, so, personal news! I left Bulb, and I'm now available for contract work. Technical leadership, product engineering, software architecture, cross-functional team working practices — I might be able to help. tgvashworth.com/hire-me.html

@onishiweb @AndyDavies @lc512k Haha yeah, I'm waiting for the day they try and pull the Net Neutrality card on me.

@patrickhamann @AndyDavies @lc512k I feel for your kids when they start using the Internet ;)

Is "stop streaming, I have a meeting" the next "get off the internet, I need to make a call"? 🤔