Qeepsake

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Qeepsake

Qeepsake

@qeepsake

Remember your family's #MomentsAndMilestones with just a quick text each day — transformed into a digital journal & beautiful book. #Qeepsake

US & Canada انضم Ağustos 2014
8 يتبع236 المتابعون
Google Play business community
Google Play business community@GooglePlayBiz·
🇺🇲 153 new #WeArePlay stories from across the U.S. → goo.gle/3WibAbQ Our tour of the world continues as we revisit the U.S., with 3 more stories per state from people building apps and games businesses on Google Play.
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Qeepsake
Qeepsake@qeepsake·
@gabizago Oh no! We're so sorry to hear that this happened! Our Head of Support, Gabby, is jumping in to look at this right now! We'll respond to your support ticket soon with more information!
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Gabriela Zago
Gabriela Zago@gabizago·
What a terrible breach of privacy, @qeepsake. I got someone else’s book, which probably means someone else got my son’s book with our photos and answers 🫠 (support ticket submitted, awaiting reply)
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Qeepsake@qeepsake·
@innarra oh no! We're sorry to hear that this happened! If you email support@qeepsake.com, one of our agents would be happy to help you out and get you a refund! Just include your phone number when you email so that we can look up your account!
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👩🏻‍💻@innarra·
@qeepsake hey there. I just got charged again for a service I haven’t used in 2 years. I canceled it last year and yet I got charged another almost $50. Non refundable. No reminder just taken out of my account and no way to contact anyone except here apparently. #qeepsake
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Qeepsake@qeepsake·
@jessieplate Hi Jessie! Thanks for the feedback! We've removed this question and therefore shouldn't be a problem in the future! If you have any other feedback on our questions, please feel free to submit to the link here: qeepsake.typeform.com/to/Wm4B5kjm
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Qeepsake@qeepsake·
@yraMC Hi Mary! Great question. It's because they're so close together. We offered our bigger sale first, and then anyone who missed out has an opportunity to still get a deal.
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Mary
Mary@yraMC·
Hey @qeepsake, why is your Father’s Day sale less of a sale than your Mother’s Day sale?
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Qeepsake أُعيد تغريده
Walkertwinsmama
Walkertwinsmama@walkertwinsmama·
Every parent needs @qeepsake account. Journaling, milestones, and photo album all in one. Easy enough for the daddies to help too. Chris sent in his daddy daughter dance pics last night with commentary to die for. #dadscanhelptoo
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Qeepsake
Qeepsake@qeepsake·
@GillianSeely Thanks for this feedback! We will review our marketing. Qeepsake's CEO is also dad of six so we are inclusive for ALL busy parents, not just moms! We do have a blog post from another busy dad who loves Qeepsake that can be found here if you're interested: blog.qeepsake.com/post/fianance-…
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Gillian Seely
Gillian Seely@GillianSeely·
If you are a company trying to sell something related to kids/babies & the only adult testimonials featured in your marketing are from women, I am DEFINITELY calling & tuning you out. Do better. Include dads. Stop putting the full workload of parenthood on women. @qeepsake
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Qeepsake@qeepsake·
@shutuptoto Stephanie, we're so sorry to hear of your loss. This question can hurt. I've had 3 losses myself, & the pain of any reminder felt unbearable. It helped me through knowing that the only thing my baby ever knew was my love & warmth. Hoping for a 🌈 for you & Cora. - Gem, Qeepsake
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Stephanie
Stephanie@shutuptoto·
Thanks @qeepsake 😒😔 god I hope I can get out of this funk and get pregnant again soon. I can’t get myself to not be sad about it lately.
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Qeepsake@qeepsake·
@GemmaEvans PS. A giant congrats on your baby girl!!! Let's get your journal up and running right away 😊
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Gemma Evans
Gemma Evans@GemmaEvans·
@qeepsake Hi! I’ve been trying to get help from your customer service email with an account issue I’m having. I was gifted a year’s membership, just had my baby girl, and keen to start using Qeepsake once someone can help with the issue. Do you have a phone number?
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Qeepsake@qeepsake·
@GemmaEvans Hi Gemma! So sorry to hear you're having trouble. Yes! You can call us at (617) 500-2812. Please don't reach out to those people on Instagram, they are spammers. We're here if you need anything else at all 💜
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