@code0100fun I noticed your tweet, Chase. Please let us know if we can look into this concern for you (no account or loan numbers). We're here to help. ^EB

@Ask_WellsFargo Was told I canceled autopay through the mobile app on 12/30/2017. Since I purchased a new phone a month before and had not installed the app until yesterday I know that is not true. Seems like an end-of-year bug. I've seen quite a few people complaining about the same issue.

@code0100fun Chase, I would be more than happy to take a look at your autopay concern. In a DM, please share your full name, phone number, and address (no account numbers). Thanks. ^TL twitter.com/messages/compo…