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@O2 AN ACCOUNT WAS FRAUDULENTLY OPENED IN MY NAME ON 6TH SEPTEMBER. O2 FRAUD TEAM INITIALLY SAID 30 DAYS TO INVESTIGATE WHICH HAS NOW PASSED. YOU KEEP SENDING ME THREATENING LETTERS. TRIED EVERYTHING EVEN FACEBOOK BUT BEING TOLD TO WAIT FOR EMAIL FROM FRAUD TEAM THAT NEVER COMES.

@ayagomba Hi Andrew, we're sorry to hear this. We'd like to chase this up with the team for you. Can you drop us a DM with any info you have regarding the fraudulent account? twitter.com/messages/compo…

@O2 I've DM'd hopefully won't be another waste of time like your facebook operators