@O2 since the new version of your app and joining virgin im no longer able to see extra charges.

@Nonne Hi there, sorry to hear about this. 💙 Just so we can get this checked for you, could you confirm what you mean by extra charges? Are you referring to: Charges outside of your usual airtime bill (like add-ons or out‑of‑allowance usage), or the actual bills produced each month?

@O2 Anything really out of allowance like purchase etc. And that on the app. Online I’ve found it now but it’s not as clear as the old set up at all.

@Nonne Are you receiving the itemized bill every month?

@O2 Yes. I prefer the old set up with more easy overview of what the status currently is for each account Currently on the home page on my main account on the app there is no visibility at all of extra charges.