Anolon UK

In 1986 we pioneered the hard-anodized nonstick pan. We’ve spent 35 years innovating and perfecting our cookware so our customers can feel joy in the kitchen again. Today we are really excited to introduce our brand new look that perfectly reflects our heritage and values 💛

@HollyColes4 Hello Holly. It is always encouraging to hear when a Anolon product has given such good service. Thanks for taking the time to give us feedback. Happy Cooking!

Thank you @AnolonUk for being so helpful on Twitter support. Really impressed with the no quibble response to the lifetime warranty for your saucepans 🤝

@blackrat1973 Hello Tony. I'm sorry to hear what happened to your knife. We may advise to wash your knife with dish soap and hot water after each use. You may send us a private message if you require further assistance. Thanks, Consumer Care twitter.com/messages/compo…

@AnolonUk I need to pick your brains please. I have had a Anolon small kitchen knife for many years, my fave knife. Over the last year, some kind of oil has been seeping from the handle. I am mystified,there is no contact with any oils, any suggestions

@KarenEmbra Hello Karen. I'm really sorry to hear what happened to your saucepan lid. In order for us to further assist you, kindly send us a private message? Thanks, Consumer Care Team twitter.com/messages/compo…

@AnolonUk I’m trying to source a replacement lid for an 18cm Anolon Professional saucepan. The saucepan is fine - but the lid has come apart. Can you help please?

@ditch46uk Hello Pete. I'm really sorry to see what happened to your stir fry pan. In order for us to assist you, please send us a private message. Thanks, Consumer Care twitter.com/messages/compo…

@charmedgirl1982 Hello Hayley. Our team here at Anolon is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Happy cooking! Regards, Consumer Care Team

In 1986 we pioneered the hard-anodized nonstick pan. We’ve spent 35 years innovating and perfecting our cookware so our customers can feel joy in the kitchen again. Today we are really excited to introduce our brand new look that perfectly reflects our heritage and values 💛

@charmedgirl1982 Hello. I understand that you would like to claim under the guarantee. In order for us to assist you further, kindly send us a private message. Thanks - Consumer Care twitter.com/messages/compo…

@philliphitchen5 Hi Phil, Thank you very much for taking the time to tweet us such lovely comments! I am extremely glad that you received a great service from the team. We hope you and your family have a great weekend. Thanks- Consumer Care.

@AnolonUk Great service from these guys! And with 3 chefs in the family I can definitely say they get some use. 👍

@stuartwimble We're so sorry to hear about what has happened to your pans. Kindly send us a DM for us to assist you with the claim. - Regards, Consumer Care Team

@AnolonUk Hi how I had pans for over 1 year now and the frying pans are sticking and burning stuff. I did get them from your Web site on amazon UK

@1joharrington @gbchefs We are so pleased that you like them . Happy Cooking .

Just won this amazing @AnolonUk cookware set in a @gbchefs competition. Thank you so much! I can’t wait to cook with them.🧑‍🍳

@gbchefs Thank you for your feedback and for using the Analon X range. To know more about the product, please visit anolon.co.uk/collections/an…. Happy cooking! Thanks -Hazel

An absolutely classic British pud from @ChefFarrugia 😍 George cooks his rice pudding in a pan from the @AnolonUk X range to avoid the rice getting stuck to the bottom! #GBCAnolon #notjustarecipe greatbritishchefs.com/recipes/rice-p…

@MiddleNatalie HI Natalie, I'm really sorry for the delay. I've flagged this message here so thank you for providing your query number. Jenny

@AnolonUk I am still waiting for a resolution of an issue I raised in early March - I have tried messaging via email and Facebook on several occasions with no reply so I am resorting to twitter! Please contact me regarding query 95186 ASAP! Thank you

@steviejd194 Thank you for these Steve, I've opened a private message now

@AnolonUk Hi Jenny, I have 2 references if that helps. 80789, 83302 which came back when I raised the complaint, many thanks Steve

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@steviejd194 Hi Steve, I'm really sorry for your wait, could you send the details over in a direct message and I'll get this to our Customer Service team. Again I'm sorry for your wait, Jenny

@AnolonUk I have tweeted and raised issues via your website with the quality of my cookware received, would you kindly respond.

@JanuszSusanne Hi Suzanne, We are very sorry for the lack of response. I have sorted this query out now and sent you a confirmation email. Thanks- Dan

@AnolonUk WARNING DO NOT BUY. Paid almost £200 for pans 26 May (order 900002231). Expected to receive within 5days - STILL NO PANS. Logged a number of complaints 46752. No resolution. This is in contradiction with the consumer rights act. I will take action if no response.

@AmoMostofi @Amir_Mostofi We are sorry to hear this. Could you send us a direct message with your full address and a contact number and we will get the problems looked into further for you. Thanks- Dan

@AmoMostofi Hi Amir, We are sorry to hear this as this is not what we expect from the Anolon brand. If you are having problems then please send us a direct message with your order number and we will look into this for you. Thanks- Dan

@lisa_williams Hi Lisa, We are very sorry to hear the problems you have been facing. Could you send us a DM with your full address and an order number if you have one and we will look into this further for you. Thanks- Dan

@AnolonUk Hi. We received a damaged order on 30th May so tried contacting you through the website (firstly on 31st May & then again on 16th June) but have had no reply to either msg. Any other route we can go down other than sending another message through the system? Thanks

@ahnlak Good Afternoon, We are sorry to see the problems with your cookware. Could you send us a DM with your address and phone number and we will look into the problems further? Thanks- Dan

@ahnlak Good Morning, We are sorry to hear this. Are you able to send us a DM with a photo of the problems you are having and we will be happy to assist? Thanks- Dan