Bowflex

@mojorizn1 So sorry you are having this issue. If you prefer, please email us directly at customerservice@bowflex.com or call our Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST so that we can get this taken care of for you.

@BowflexSupport Temporarily at least. Otherwise I can’t dm you.

@BowflexSupport Not very happy with the delivery of my wife’s treadmill.

@packymancard We are so sorry to hear this happened, please send us a Direct Message so we can further assist you with this.

@CatherineShear5 Thank you for your patience and those details. We will be getting back to your email if we have not already, or please send us a private message to further assist or contact us directly at our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST :)

@BowflexSupport I've posted the complaint on Linkedin and sent it to you on Facebook Messenger and Instagram so you definately have a copy- oh and I've emailed it to Bowflex and Nautilus too.

I'm sorry being #disabled is an inconvenience to @BowflexSupport

@CatherineShear5 We are sorry. Please contact us at our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team

@BowflexSupport I've tried but it won't let me send it

@dbdbdeb10 Hello David! Please send us a message so that we can further assist you with this. Thank you! - Bowflex Team

@BowflexSupport hi. I have a membership for JRNY that was free with a Schwinn bike I bought last year. I am trying to cancel the membership but it says it’s an apple subscription but when I view my apple subscriptions it’s not there. Please can you advise how to cancel.

@feta04 We apologize for the wait! Feel free to send us a DM anytime and we can do our best to help out! 🤝 - Bowflex Team

@BowflexSupport why does the JRNY app and the display on the bike not match in terms of distance? Bike is in KM, App in Miles which is okay. When you take the two values and convert, they are drastically different. (App seems very off)

@JWOODBANKER Happy to hear that you were taken care of :) - Bowflex Team

@JWOODBANKER Hi John! So sorry to hear that. Please send us a message so we can help you with this. Thank you! - Bowflex Team

@PeterTangLai @NautilusEquip Hi Peter!- We are so sorry to hear that. Feel free to send us a DM anytime and we can do our best to help out! 🤝 - Bowflex Team

Upon trying to cancel a gift order, Chris from @BowflexSupport Canada hung up on me since I wasn't the payer. They must be making a killing with the inflation on home gym equipment, professionalism isn't even a necessity anymore. 😅 @NautilusEquip #fitness #customerexperience

@jackie_reads Hi Jackie! Our phone lines are now back open. Our apologies for the brief closure. - Bowflex Team

@BowflexSupport it’s Friday, within your customer service hours. Why is your phone centre saying I’ve reached you outside of those hours and to call back Monday?

@Morrison24David Please send us a message so that we can better assist you. Thank you! - Bowflex Team

@BowflexSupport GO CONFIGURE SAYS IT HAS TO BE IN THE WORK ORDER TO DO AN UPGRADE when they reassemble is there someone I can talk to that can solve this problem the Person I talked to at bowflex said she would let them know she didn't

@BowflexSupport HI I paid 4 assembly again this is my 3rd time paying bowflex GO configure is the company you contract to to put things together in my area . I bought upgraderods & I just talked to go configure & they say they won't do theupgradewithout itbeinginthework order

@uaintshet Hello there! Please send us a message so we can further assist you. Thank you! - Bowflex Team

@NancyHe87389437 We are sorry to hear that. We would be happy to help. Please feel free to send us a private message with your email or phone number. We look forward to hearing from you and assisting you further. - Bowflex Team

Tried over hour bow flex customer service never spoke to anyone 2nd Time Machine has stopped working less than a year old don’t buy! #bowfle @BowflexSupport

@mmathrani Hello! Update as of today 1/05/2023 - JRNY issue with the Bowflex T10 has been resolved and the solution was pushed out through an auto update to customers last night. Thank you! - Bowflex Team

@BowflexSupport guys it has been now 7 days and bowflex 10 doesn’t start with known issue of jrny software. No more private messages. Just answer here and let whole world know what you guys are playing with customers and knowingly selling broken items.No moral.

@cylntknyt We are sorry to hear that. One of our team members was able to connect with you via the private message you sent. Check your inbox to see their reply :) Thanks! - Bowflex Team

@mmathrani Thank you! - Bowflex Team

@BowflexSupport Sending now. Need assistance ASAP.

@BowflexSupport I have spent hours on phone and none of your technical support knows when this issue will be resolved. Why are you guys causing this situation for customers and why would BestBuy still allow to sell your product and damage their reputation?