MadiCat

Just a picture from the parking lot at work yesterday.

@naranchans @Tyrvana @Pirat_Nation Same. I just hate the anxiety this spurred in me cause I had one incident where it took over a year to get my old account back from a scam report. Took forever to get it back to my original email. I pray that they learned from this incident and genuinely try to fix the issues.

@CreativeMadiCat @Tyrvana @Pirat_Nation yea I don’t believe that everyone was freed at all but I’m hoping that all the people still struggling can get their stuff back without needing to get a viral tweet first

Discord has cleared up the rumor that posting grid-style images could get your account permanently banned. The company said a bug in its moderation system mistakenly flagged some images with grid patterns, including spreadsheets, chessboards, and even Minecraft inventory screenshots, as illegal content. A second bug also stopped some of those accounts from being automatically restored. According to Discord, about 200 accounts were wrongly banned over the weekend, and all of them have now been reinstated. The company also revealed the same issue affected more than 8,200 accounts between May and last week, and every one of those accounts has now been restored. Discord apologized for the mistake, confirmed the bug has been fixed, and said it’s updating its systems to help prevent similar false bans in the future.

@naranchans @Tyrvana @Pirat_Nation People are showing they’re still banned now but I’m trying to be optimistic and guessing they’re attempting to manually remove them now, so it’s going to take a while to get to all the ignored tickets after being in loop bot hell.

@Tyrvana @Pirat_Nation the next reply explains it to be fair. they said there was a bug that would just ban them instead of pausing it and then when they tried to unban people it would just keep them in purgatory

@Tyrvana @Pirat_Nation Supposedly, a bug in the review process gave the bot that scans the images the ability to ban them based on PhotoDNA without the human input. I’d still be careful about posting grids but it’s very disappointing that due to a lack of proper safety moderation, we’re getting Aminoed

@Pirat_Nation According to discord all their flags are reviewed before taking actions so how could there have been 200 falsely banned accounts?

@RabbitMario1 @discord_support And I’m glad they addressed it. People are still upset as they’re still flagged or banned, but I understand it takes a while to manually remove the bans. Especially if it’s over 8,400 users that were affected.

@CreativeMadiCat @discord_support that is literally what they describe doing in this tweet it was a bug that caused the system to go wrong

We know that's not a satisfying explanation if this was your account, and we should have caught this sooner. We're working on better safeguards so this can't quietly happen again, and more broadly, on making sure our safety systems don't penalize people who did nothing wrong. If something still feels off with your account, reply here.

@RabbitMario1 @discord_support I’m sorry. But they should replace the bot messages and not give it the ability to mark an unresolved issue as “solved” but have it sorted and held till a human moderator can address it. Or at least reasonably flag something and wait till humans determine it is a violation.

@CreativeMadiCat @discord_support auto detection is how this sort of thing HAS to work, they can’t have people individually moderating every single sent image across the entire platform, not only is that an invasion of privacy but impractical, you’re confusing an auto detection algorithm with generative ai

@svishnevskiy @discord @discord_support I understand that it will take time to manually reinstate banned accounts affected by this issue, but take this as a sign that using AI moderation is not a substantial way to conduct safety measures. You need to abandon this venture and get a real safety team that can help.

I want to apologize for a bug we fixed that over the weekend wrongly banned ~200 users over grid-like images, and ~8,000 more since May over other benign images. Everyone affected has now been unbanned. Learn more about how happened from this @discord_support thread.

@Nyxint @TaoTheVTuber @svishnevskiy @discord_support I think the issue is they want this to be disclosed in the app itself like a newsletter.

@TaoTheVTuber @svishnevskiy @discord_support a post on their 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥 social media that the CO-FOUNDER replied to is not enough?

@discord_support Use some of that money to hire real people to make these types of calls and not an AI bot that can get spontaneous abilities to ban users. And please have humans respond to the help tickets and not a bot that will mark issues as solved when you did jack all.

@discord_support Thank you for the fix but this should be a sign that AI is unreliable and you all as a company should take this as a lesson. Don’t trust programs that have the possibility to fail. It’s time to trash the AI and hire real people to moderate instead of “algorithm don’t know box”.

@laserdog10 @discord_support My best guess is that they’re manually removing the bans to explain why so many are still banned despite the fix. I’m not making excuses for them, but I’m trying to rationalize why it’s taking so long to remove over 8,400 bans or flags. We can’t trust their AI to do that.

@discord_support Bunch of liars covering their asses and people are still banned, so you didn't fix the issue. Maybe stop using PhotoDNA and hire some actual people to review this shit?

@adsurgitvagus @discord_support That’s really weird

@discord_support Hey, so my account got unbanned (which, thank you) But my account standing still says that I am permanently suspended from using discord. I have sent the appeals for that and it looks like they haven't been answered, could you please lift the restrictions issued by the ai?

@discord Can we have an update where people are not flagged or banned for posting images containing grids cause your Moderation AI is flagging them as CSAM, so people are loosing accounts for it. Like Minecraft inventory or game UIs. We do not want to walk on eggshells around you.

you can now see how long you’ve been friends (or enemies) with someone on their Discord profile

For our 11th birthday, we asked what you wanted us to build. This is a running log of what's making it into the app! some of these requests will take time to get right, check back as we ship a thread ↓

@DegesusWife @GWEOfficialNews I just said they claimed it fixed but to still be weary about it as there were still reports being made. Linked the tweet too so they could see the thread and it’s posted evidence.

@GWEOfficialNews x.com/b1dod/status/2… Definitely not fixed. I wouldn't spread word about it being fixed until the official Discord mentions it. Right now Discord hasn't made an official statement if it's been fixed or if they're actively working on it.

It seems this mistake has been patched, so you should be safe now! x.com/i/status/20739… I recommend still being wary about what you post!

@GWEOfficialNews I’m going to hold on posting art for a while cause these reports are still happening. I’m weary about links to images as they might detect it having these “dangerous content”. Until they make a public statement with evidence that it’s fixed, I don’t trust them.

@discord @discord_support Speaking of bans, can you please do something about the banning incidents on your platform as your moderation AI is falsely flagging images with grid patterns as dangerous child content. Either figure out what’s going on with the algorithm and publicly show it’s fixed or get help

🛠️For our admins & server owners Mod View now works for non-members, incl. kicked & banned users, so you don't lose context on past cases. We've also moved the Audit Log to make it easier to see at first glance.

Days 29 and 30

Days 25-28