discovery+ International Customer Support

@nbraakman Hoi Niels. We hebben op dit moment geen verdere informatie. discovery+ blijft gewoon beschikbaar. Kijk de komende maanden regelmatig op de site voor actuele informatie: support.discoveryplus.com We horen het graag als we je verder nog ergens mee kunnen helpen. Malou.

@TheisMagelssen @vemundh @ESNsykkel @H_Evensen Hei! 😊 Dette har vi veldig lyst til å finne ut av! Du kan kontakte oss via chat her: support.discoveryplus.com/no-no/Home/Ind…

@vemundh @ESNsykkel @H_Evensen Kanskje @Dplus_Care_Intl kan hjelpe?

@GlynAJones Good Afternoon Glyn, thanks for contacting us with your query. Some selected events may have alternative audio and language options. Please press play on the programme you want to watch, select audio & commentary from the menu and choose your commentators. Kind regards, Brian.

@Dplus_Care_Intl Hi, I am watching reruns of the Tour Down Under and there is no commentary, is there a problem? I am in the UK. Regards, Glyn

@habrah2015 Hi Habib, thanks for reaching out. At your earliest convenience, could you please DM us with the full name and email address of your discovery+ account? I am more than happy to look into your concern and get it resolved for you. Kind regards, Salbin.

@Dplus_Care_Intl I have paid for my account but can’t watch any program, it says I should upgrade, it was the same thing last month, I ended up paying double before I was able to use my account, that’s not very nice, any way I can access the programs because I have already paid

@philip_greenway Hi Philip, I am sending a link below to assist with troubleshooting the buffering issues. If you need further assistance please provide your email address and the make and model of the device you are using to watch content on. Kind Regards, Salbin. support.discoveryplus.com/hc/en-gb/artic…

@Dplus_Care_Intl fed up with this problem buffering from day one. Can I have BT Sport back please Would like a full refund of my £10 a month please. Salute rubbish!

@Clairetether Good Evening Claire, thanks for contacting us with your query. To troubleshoot buffering issues please click on the link below. kind regards, Brian. support.discoveryplus.com/hc/en-gb/artic…

@discoveryplusUK and @tntsports this new service is just unacceptable buffered all the way through the wolves game! Had to switch off and missed interviews! Where can I escalate please?

@favlady12 Good Afternoon, thanks for contacting us with your query. Please DM us with your email address and the make and model of the device you are watching content on. Kind regards, Brian.

@footballontnt Can't view the video

Touch... 𝙁𝙄𝙉𝙄𝙎𝙃 🎯 Simply sublime from Pablo Sarabia to bag Wolves a late equaliser!

@lewish9019 Good Afternoon Lewis, Please DM us with your email address. I am attaching a link with details regarding buffering issues. If you need further assistance please don't hesitate to contact us with the make and model of your device. Regards, Brian. support.discoveryplus.com/hc/en-gb/artic…

@discoveryplusUK why does your app constantly buffer when trying to watch sport? Every other app I have is fine so its not my Internet. Been a shambles since you took over from BT

@United_LeedsI Good Afternoon Darren, please DM us with your email address and the make and model of the device you are trying to watch content on. Are there any error messages showing, please provide as much information as possible regarding your query. Kind regards, Brian.

"Why did Lemina not shoot!?" 😫 Wolves continue to push for an equaliser but are rebuffed through important defensive work from Ben Davies...

@UmaarKudu Good Afternoon Yaron, thanks for reaching out. Please DM us with your email address so we can check the region on your subscription. Please advise us which country you are in and what event you are trying to watch. Kind regards, Brian.

@footballontnt “This video is not available in your location”. God punish you!!

@jammie10 Good Afternoon Jamie, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.

My god the @discoveryplus app is shockingly bad. BT Sport (now @tntsports) you made a bad decision moving from a functioning app to one which…

@otherside28 Good Afternoon, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. Are you able to try watching on another device. Kind regards, Brian.

@tntsports Why does your channel keep freezing/buffering? Every day we have to put up with this. I expect a reply within 5 days otherwise I’m making an official complaint! #TNTsports

@Chaz_Donaldson Good Afternoon Charles, to find the TNT Sports Ultimate channel you need to access via the discovery+ app. First select sports, then view what is live, next look for the live event showing as UHD and that will be Ultimate. We hope you enjoy the event. Kind regards, Brian.

@Dplus_Care_Intl Hey team, how do I access the TNT Sports Ultimate channel? I'm streaming through the Discovery+ app on my LG TV, but don't see the option for Ultimate? Cheers!

@CreedMaff25512 Good Afternoon Maff, thanks for letting us know you have resolved the issue using another device. If you need further assistance please don't hesitate to contact us. I am passing your feedback on this issue to our team. Best wishes, Brian.

@discoveryplusUK I’m now streaming from my mobile to the tv and it’s ok .. wether it’s the app on the LG tv I don’t know but I’m not the only one with issues 🙋🏻‍♂️ thanks for getting in touch 👍🏽⚽️

@tntsports why is this continuing to buffer !!! It’s ruining the game .. £30 for this mess ..

@LeeScott321 Good Afternoon Lee, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.

Ever since BT sports changed to @tntsports on @discoveryplus it’s basically unwatchable. All it does is buffer every few minutes. Sort it out #WOLTOT

@Hannah_Fergy25 Good Afternoon Hannah, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.

@tntsports continues to constantly freeze during matches #WOLTOT #tntsports

@BigAnge4ever Good Afternoon Ange, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.

@footballontnt Your quality of steaming is woeful. £30 a month and the quality is impossible to watch

Tottenham waste no time in taking the lead at Molineux 💥 Brennan Johnson gets his first goal in a Spurs shirt... what about that lay-off from Dejan Kulusevski 🤤

@CreedMaff25512 Good Afternoon, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.

@akaWillyRingles @tntsports I’m streaming from app on phone to tv and it’s ok .. app on tv is shocking 🙋🏻‍♂️🫣

@RobMcGowan4 Hi Rob, I am sending a link below to assist with troubleshooting the app issues. If you need further assistance, please DM us with your email address and the make and model of the device you are using to watch content on. Kind Regards, Salbin. support.discoveryplus.com/hc/en-gb/artic…

@tntsports @discoveryplusUK why is your app still absolutely terrible? Unwatchable through my LG or PS4, and takes forever to load through Chromecast at lower quality

@KyleGriff49 Good Afternoon Kyle, thanks for reaching out regarding your buffering issues. Please DM us with your email address and the make and model of the device you are watching content on. If you have a screenshot please also attach. Kind regards, Brian.